Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 33

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
447 Reviews
4.7

447 Reviews

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447 Reviews of Scott Spath

June 15, 2021

Dealership Rating
Employee Rating

Great service, friendly staff that kept me informed of both the time it would take, what repairs I needed and what could wait. I drive half an hour to get my vehicle serviced at Ganley Ford. More

by CathyH.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2021

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department, Cathy! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 14, 2021

Dealership Rating
Employee Rating

Great experience!!! Thank you for taking great care of my vehicle and myself for the repair. Will recommend this Ford dealership for any person interested in a new Ford. More

by tkingofqueens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

tkingofqueens responded

Thanks to all who serviced my truck.

June 11, 2021

Dealership Rating
Employee Rating

Amazing staff and service! Very courteous and professional. Work was done in a timely fashion. It was done correctly all areas were reviewed when I picked it up😊😊 More

by Truenutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Jun 11, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2021

Dealership Rating
Employee Rating

They did a great job always will come back Service is great the people are great I’m glad I go there For service and purchase More

by Pete.kruft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Ken Ganley Ford Norton responded

Thank you, Pete, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

June 07, 2021

Dealership Rating
Employee Rating

A group of friendly staff that will answer any questions you may have to ask and they give good advice. I plan on going back for more service. More

by Ngraham566
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Jun 08, 2021

Ken Ganley Ford Norton responded

We appreciate your business and our team looks forward to serving you again soon!

June 07, 2021

Dealership Rating
Employee Rating

Always fast and friendly. They helped me get my car where I needed it to be; quick and clean with explanations about everything they were doing. More

by Matt L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Jun 07, 2021

Ken Ganley Ford Norton responded

Hi Matt, we are happy to hear that you always receive fast and friendly service whenever you visit Ganley Ford! Thank you for your continued business & thank you for the 5 star review!!

June 07, 2021

Dealership Rating
Employee Rating

I am always treated very well when at Ganley Ford....the Service and Parts Department I would dare to say are the best in Northeast Ohio....my hats off to John Kirchenbauer and his highly skilled staff!! More

by Waymonwbrownsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman, John Kirchenbauer , Carly Neubert

Jun 07, 2021

Ken Ganley Ford Norton responded

We are pleased to hear that you continue to have a positive experience each & every time that you visit Ganley Ford! We agree that John Kirchenbauer & his department are the best!! We really appreciate your continued business & thank you for this kind 5 star review!

June 06, 2021

Dealership Rating
Employee Rating

I am so pleased with the service and the work that Ganley service department and employees did for me. I will be returning for further services. More

by sha wills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Jun 06, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Paul and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 09, 2021

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Paul and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 04, 2021

Dealership Rating
Employee Rating

Leased the Escape for 3 years and decided to keep it. Desmond gave me the best advice and the best deal that suited me and my financial needs. Service department has always been easy and fast. Carly go More

by BAILEYS1155
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Paul Asano, Carly Neubert

Jun 04, 2021

Ken Ganley Ford Norton responded

We are happy to hear that your experience with Desmond and Carly were fast & easy! And we are glad that you love your Ford Escape so much that you decided to buy it out! Thank you for the kind review & thank you for your business!!

May 31, 2021

Dealership Rating
Employee Rating

The people in the service department are professional, friendly, and make you feel like you are a true priority. While I never relish the thought of having to go into the service department, I do take com More

by T. Reece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Ken Ganley Ford Norton responded

Thank you for the nice words for our service department--we're honored that you trust us with your vehicle! We look forward to sharing your compliments with our service team, and please don't hesitate to let us know if we can be of further assistance.

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