Scott Sutton | Page 17

He truly shows concern for the client and wants to make sure we are happy! Need more like him! sure we are happy! Need more like him! More

by beltorres1976 Verified Customer Verified Customer

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Poor customer service. I was promised a service would be completed and it was not. I spoke with service manager and he assured me it would be completed and it still was not I was promised a service would be completed and it was not. I spoke with service manager and he assured me it would be completed and it still was not done even after they texted me it had been completed. I was mislead. More

by ASHANTI_BROWN Verified Customer Verified Customer

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Excellent service personal and professional attention. Always on time for more than 10 years Very pleasent Always on time for more than 10 years Very pleasent More

by josemsoto47 Verified Customer Verified Customer

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Very friendly agent and quick service. Everything was explained thoroughly. They have the best hot chocolate:) Everything was explained thoroughly. They have the best hot chocolate:) More

by YEJILEE29 Verified Customer Verified Customer

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The purchase went so smooth, everyone was so helpful and knowledgeable. They made my car purchase just like a blink. knowledgeable. They made my car purchase just like a blink. More

by SHADY ROFAEEL Verified Customer Verified Customer

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Great experience and fast turnaround Excellent service and helpful staff. Highly recommend this dealership for any of your needs service and helpful staff. Highly recommend this dealership for any of your needs More

by MAMA-OSITA Verified Customer Verified Customer

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Services received from Scott Sutton has always been excellent. The service manager was great in resolving a previous break issue that was done by BMW but didn't last for a year and a service rep (not excellent. The service manager was great in resolving a previous break issue that was done by BMW but didn't last for a year and a service rep (not Scott Sutton) advised that I should replace it but I will be charged for the replacement cost. Upon making my case to the service manager, the manger determined that it should be replaced as a warranty which is what I argued for. Many thanks to the manger for having a listening ear to the issue More

by NANA_KAY Verified Customer Verified Customer

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I am always very impressed with the professionalism of BMWs service staff. It is the best service department experience I have ever had. BMWs service staff. It is the best service department experience I have ever had. More

by DEBRASARVER33 Verified Customer Verified Customer

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No flow up what’s so ever never returns calls always goes to messages but never replies to messages but never replies More

by Guestact111 Verified Customer Verified Customer

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Scott is awesome and has given us exceptional customer service ! I appreciate the communication throughout the process. service ! I appreciate the communication throughout the process. More

by Richard Verified Customer Verified Customer

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