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Scott Tierney
176 Reviews
Dealership Experience
1 yr, 8 mos
Languages Spoken
English
176 Reviews
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176 Reviews of Scott Tierney
Verified Customer
March 27, 2026
A special thank you to Greg Brock who again went the extra mile for me !! extra mile for me !! More
by eyedoctordee
Other Employees Tagged: Greg Brock
March 23, 2026
Scott was professional, friendly and very helpful. He was able to accommodate all my needs and went out of his way. He was able to accommodate all my needs and went out of his way. More
by NICOLEALIYA
Other Employees Tagged: Jorge Mere, Jeff Dirksen, Devon Dubyak, Naomi Szalast, Katherine Cid-Pineda
March 23, 2026
Scott has always done a spectacular job taking care of us. My only complaint was the fact that we had to bring the vehicle back several times to actually fix the problem and the engine cover was left in t us. My only complaint was the fact that we had to bring the vehicle back several times to actually fix the problem and the engine cover was left in the back of the car on the first visit. That being said, it’s understandable that the problem was intermittent at first. But they got it figured out and repaired promptly. They worked directly with our warranty company and made sure we had a loaner car at no cost to us. Over all I would rate our experience at a 4.5 stars. More
by mdshake1
March 21, 2026
Every one was very friendly and courteous very helpful knowledgeable at there job very helpful. knowledgeable at there job very helpful. More
by OSTEFOSKI
Other Employees Tagged: Naomi Szalast
March 18, 2026
The reason why I bought my second Defender 110 at SJR is because of the Service Department. That is really the only reason. Car buying experience was great as well but it is your Service Department that wil because of the Service Department. That is really the only reason. Car buying experience was great as well but it is your Service Department that will bring back your repeat customers. Since working with Scott Tierney as my Service Manager he is always finding the way to Yes and how can the service experience be it's best. I had a few warranty issues that needed some attention and a few trips back to the service department for them to fix. It's his attention to detail and treating the customer with professionalism and dignity that I will keep coming back. As my Defender is coming up at the end of its warranty I will most likely be looking at my 3rd to purchase from JLR as long as the Service Department remains #1 in my book. Thank you to the Team for everything you do to make sure the service department is the best every time. More
by markhamwc
March 15, 2026
I couldn’t be more satisfied with the car care I received at this place. Not to mention the extra professional and personalized service that Scott provided. He went beyond the call to ensure all my car needs at this place. Not to mention the extra professional and personalized service that Scott provided. He went beyond the call to ensure all my car needs are being addressed. Highly recommend!! More
by fikisaac
March 14, 2026
Had a bad experience where a service was not performed that should have been. Kyle, the manager at the time, did help rectify the situation, but he is no longer there. I was told that I needed new tires that should have been. Kyle, the manager at the time, did help rectify the situation, but he is no longer there. I was told that I needed new tires. Costco tires said that was not the case. It was not the case. It is hard to. recommend the service center without Kyle. More
by KENNETHMRICHTER
