Scott Tourangeau

I custom ordered a 2025 Grand Wagoneer L Series 3 Obsidian from Scott. This was hands down the easiest and best car buying experience I have ever had. The process was easy, Scott and Manager John T k Obsidian from Scott. This was hands down the easiest and best car buying experience I have ever had. The process was easy, Scott and Manager John T kept me informed throughout the build and went above and beyond to help me secure financing and overall ensure my happiness once it was delivered. I concluded financing with Jamin who also was a saint. This team is impeccable and I absolutely will return when my husband upgrades his car and my daughter will be driving soon. I’m so incredibly happy with my stress free experience and have nothing but great things to say! I even received a follow up call from regional manager Ron which truly impressed me. Thank you so much Scott, John & Jamin! More

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Such an amazing experience! This was my first time buying my car all on my own and Scott was very honest, supportive and willing to help me with everything. He answered all of m This was my first time buying my car all on my own and Scott was very honest, supportive and willing to help me with everything. He answered all of my questions and explained all of the details about my car. I am so happy with my new car and will definitely be recommending Scott and Hagerstown Fitzgerald to my family and friends. These people truly care about their costumers! More

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Great salesman and an even better person. Will always appreciate this level of customer service. I will definitely purchase another vehicle from him in the future. Will always appreciate this level of customer service. I will definitely purchase another vehicle from him in the future. More

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Very satisfied with our experience! We knew what we wanted and what we could spend and Scott delivered in an efficient way. He wasn’t pushy and there was no back and forth like you expe We knew what we wanted and what we could spend and Scott delivered in an efficient way. He wasn’t pushy and there was no back and forth like you expect from buying a car. A very positive experience. More

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Scott Tourangeau was wonderful and very pleasant to work with. He patiently answered every question we had. Did not push us in any way. We would highly recommend Friz Auto Mall and our Sales Associate Scott with. He patiently answered every question we had. Did not push us in any way. We would highly recommend Friz Auto Mall and our Sales Associate Scott Tourangeau to anyone. More

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Not buying from here again. Sold me a Car half a** repaired and they couldn't even try to accommodate me when I emailed the sale man and the manager. I was just told to call. I Sold me a Car half a** repaired and they couldn't even try to accommodate me when I emailed the sale man and the manager. I was just told to call. I decided not to call and got the car fixed myself to avoid risking further problems with the incompetent mechanics. More

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After working with Scott Tourangeau I would gladly recommend Fitzgerald Auto Mall to anyone looking to purchase a vehicle. Despite making the entire purchase out of state, the process felt smooth and recommend Fitzgerald Auto Mall to anyone looking to purchase a vehicle. Despite making the entire purchase out of state, the process felt smooth and effortless. Scott was very easy to get ahold of and answered every time I called. Questions were always answered quickly and updates were given frequently. It was clear that my time was valued and I would work with them again given the opportunity . More

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Vehicle was exactly as described , sales staff was very helpful and responsive, would highly recommend helpful and responsive, would highly recommend More

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