Scott Vogel

This review is specifically about Mike Jones, a Finance Manager who yelled at us so loudly during our negotiations the General Manager had to come in. We found a car at Stamford Hyundai and had a fine exp Manager who yelled at us so loudly during our negotiations the General Manager had to come in. We found a car at Stamford Hyundai and had a fine experience with the sales person, our overall experience was fine until we started negotiating with Mike Jones. While negotiating the price of our extended warranty Mike Jones began YELLING at us, he told us we were not allowed to have a friend on the phone to help support us in the negotiations (not true) and became so loud and irate, we were physically afraid to be in the room with him. The General Manager, Scott Vogel, had to come in and cool him off. His behavior was extremely intimidating considering we were 2 young women alone in the room with him and extremely unprofessional. We weren't able to drive off in the car as it was a recent trade in and in later conversations with Mike Jones he spoke to us in a degrading manner and failed to inform us of very important information regarding our loan despite multiple calls from our end. That this man remains employed by Stamford Hyundai makes me question management. Someone who yells at customers and make them fear for their safety should NOT be allowed to continue working there. While the sales person was fine I could not recommend this dealership. If we were their with a man, Mike Jones wouldn't have had the audacity to behave the way he did. Other problems we had with the dealership We were told the vehicle would be delivered next day, we opted to pick it up instead because we had questions about the loan and the vehicle still wasn't ready. Mike Jones lied and said we couldn't negotiate the loan after the initial contract signing but since we didn't have the car yet they didn't uphold their end of the deal so this was false. Do better Stamford Hyundai. Find someone who is not a liability. More

Report | Print

My experience at Stamford Hyundai was a positive one. We were very pleased with the deal we received as well as the vehicle. were very pleased with the deal we received as well as the vehicle. More

Report | Print

Andrew was very helpful through the process of leasing. Answered all my questions thoroughly being my first time leasing. Answered all my questions thoroughly being my first time leasing. More

Report | Print

The team made the purchasing experience smooth. They were able to meet my requests with exceptional service. able to meet my requests with exceptional service. More

Report | Print

Stamford Hyundai stuffs were beautiful and helpful. They should hire more sales people like Ferdous. Love our 2022 Sonata! should hire more sales people like Ferdous. Love our 2022 Sonata! More

Report | Print

Ferdous was amazing. She got us a great deal and magically found a car that we thought we’d have to wait two weeks to pick up. She went above and beyond and we couldn’t be happier. magically found a car that we thought we’d have to wait two weeks to pick up. She went above and beyond and we couldn’t be happier. More

Report | Print

Ferdous Ara is asset to the Hyundai Experience delight to work with and navigated through the problems to my satisfaction. I definitely recommend to anyone who is looking for new and pre-owned vehicles to go work with and navigated through the problems to my satisfaction. I definitely recommend to anyone who is looking for new and pre-owned vehicles to go to Stamford Hyundai Dealership. I love my 2021 Sonata Limited!! More

Report | Print

Ferdous is very knowledgeable and up front. Excellent business transaction. Made for a great buying experience. I highly recommend her as salesperson and this dealership. business transaction. Made for a great buying experience. I highly recommend her as salesperson and this dealership. More

Report | Print

Second time buying from Stamford Hyundai and was an excellent experience again. Dealing with Andy and Scott was effortless, great communication and they answered our questions quickly. excellent experience again. Dealing with Andy and Scott was effortless, great communication and they answered our questions quickly. More

Report | Print

First time getting car from dealership and had a very nice experience. Would recommend to anyone!! Ferdous was a very great help she really got me a car i like. Go to her if you are unsure and want a car nice experience. Would recommend to anyone!! Ferdous was a very great help she really got me a car i like. Go to her if you are unsure and want a car or just want one in general you wont regret More

Report | Print