Congratulations on your new vehicle, Wally! We appreciate your support and are thrilled to hear that you had such a fantastic purchase experience working with the Lexus of Roseville team. We hope to see you back for your first oil change!
December 01, 2020
"This dealership always treats me like I am a VIP. That..."
- DAVE.BLACK Verified Customer
This dealership always treats me like I am a VIP. That includes sales, parts and service. It is difficult for me to buy any other brand of vehicle. Who doesn't like a vehicle with beauty, luxury AND reliability. Sean Buth is the primary reason that I keep replacing my Lexus vehicle(s). He is professional, knowledgeable, and makes the deal easy. Great customer service all around and kudos to Sean!
Dave - What a wonderful review! We are thrilled to hear that you've had positive experiences with all of our departments and that you can depend on Sean for professional service, every time. Thank you for your repeat business! We look forward to your next visit at Lexus of Roseville.
November 05, 2020
"Ashley was great, explained everything that they were..."
- JIMWILGV Verified Customer
Ashley was great, explained everything that they were going to do during the service. I told her that I was interested in getting chrome wheels for my RX350 and she told to go to the parts dept. and they could help me, Well the young man who was at the counter told me that they could not show me anything to look at and said to go home and and goggle Lexus accesories. I guess your parts dept. does not want to sell accesories???
I'm very glad to hear that you received excellent service from Ashley, but I apologize that our team wasn't able to show you these parts. We would be grateful to assist with this purchase and I would appreciate another chance to help. If you're willing, would you please contact me directly? Thank you, Jay U. - General Sales Manager - 916-472-7422
September 28, 2020
"excellent service as always ,start to finish in the..."
- SLPLESKO Verified Customer
excellent service as always ,start to finish in the process. Loaner was given at the beginning of the process and my car was returned clean and ready to go.
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