The new sales department for GM vehicles and the finance
department at the GM department as well as the Cadillac department for incredibly helpful, open personable and attentive. However, my experience in t
department at the GM department as well as the Cadillac department for incredibly helpful, open personable and attentive. However, my experience in the service department was horrendous. They were lazy did not respond. The manager in the department was unavailable for over four hours. I waited for a return phone call for assistance for over four hours. Until I walked in and Mr. Mike blue took my information and he promptly handled the issue. Congrats to him for stepping up.
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by kevin@mckinney-agency.com
Verified Customer
Verified Customer
Sep 14, 2025 -
Tom Clark Auto Park responded
Thank you for sharing your feedback with us, Kevin. We appreciate your positive remarks about our sales and finance departments, and will make sure to pass along your praise to Mike for his prompt assistance.
However, we also understand your frustration regarding your experience in the service department and want to assure you that we take your concerns seriously. Please feel free to reach out to us directly, as we strive to improve and ensure that all our departments meet the high standards we set at James Wood Chevrolet Denton. Thank you once again for your insights!
Sincerely,
James Wood AutoPark Management | 940-591-9663
I have been working with Samantha in service for sometime
now when I asked her for a recommendation on a sale person to work with when purchasing a vehicle, she mentioned Scotty Rice. Went and introduces mys
now when I asked her for a recommendation on a sale person to work with when purchasing a vehicle, she mentioned Scotty Rice. Went and introduces myself to Scotty and the next thing I know, I had traded two very clean vehicles (21 Tahoe Z71 and a 23 Colorado ZR2) and bought a 25 Yukon AT4. Scotty was very easy to work with, process was super easy as well. GREAT job team James Wood, Ill be back !
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by BYERS2020
Verified Customer
Verified Customer
Sep 02, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We're so glad to hear about your experience with Samantha and Scotty at James Wood Chevrolet Denton. It's fantastic that you traded in your vehicles and found the perfect 2025 GMC Yukon AT4. We appreciate your kind words about our team's service and look forward to assisting you again in the future! Safe travels in your new ride!
Sincerely,
James Wood AutoPark Management | 940-591-9663
The transaction went very smoothly from beginning to end.
This is the 3rd vehicle I've leased from them.
This is the 3rd vehicle I've leased from them.
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by kjhall0
Verified Customer
Verified Customer
Sep 01, 2025 -
Tom Clark Auto Park responded
Thank you for your great feedback! We’re glad to hear that your transaction went smoothly and that this is your third vehicle lease with us at James Wood Chevrolet Denton. We truly appreciate your loyalty and support. We look forward to serving you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Excellent customer service and very focused on a smooth
hassle free transaction and thorough explanation of the vehicle.
hassle free transaction and thorough explanation of the vehicle.
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by THORHUNTS
Verified Customer
Verified Customer
Aug 29, 2025 -
Tom Clark Auto Park responded
Thank you for your feedback! We are happy to know that you experienced excellent customer service at James Wood Chevrolet Denton. Providing a smooth and hassle-free transaction is our priority, and it's great to hear you appreciated the thorough explanation of your vehicle. We look forward to your next visit.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Aug 29, 2025 -
Tom Clark Auto Park responded
Thank you for your feedback! We are happy to know that you experienced excellent customer service at James Wood Chevrolet Denton. Providing a smooth and hassle-free transaction is our priority, and it's great to hear you appreciated the thorough explanation of your vehicle. We look forward to your next visit.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Always great service at James wood.
We have a James wood family and all love coming here!!
We have a James wood family and all love coming here!!
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by Clewis2016
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We appreciate you and your family for choosing James Wood Chevrolet Denton for your automotive needs. It's great to hear that you always receive excellent service. We look forward to welcoming you back next time!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Very good experience!
Transparent, knowledgeable staff! Mike, Scotty and Don are awesome! We were very comfortable with the entire process! Thank You!
Transparent, knowledgeable staff! Mike, Scotty and Don are awesome! We were very comfortable with the entire process! Thank You!
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by wpearson1
Verified Customer
Verified Customer
Other Employees Tagged:
Mike Loch, Don Litoff *****
Jul 27, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We’re thrilled to hear that you had a very good experience at James Wood Chevrolet Denton. It's great to know that Mike, Scotty, and Don made the process comfortable and transparent for you. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
I have used this dealership 25 years or
more and I’m
never disappointed!! My
last 4 cars were sold over the phone!!
Scottie is a very nice salesman!! I have
recommended him alot!! I always
come back
never disappointed!! My
last 4 cars were sold over the phone!!
Scottie is a very nice salesman!! I have
recommended him alot!! I always
come back!!!❤️❤️
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by CAROLCOFFMAN44
Verified Customer
Verified Customer
Jul 15, 2025 -
Tom Clark Auto Park responded
Thank you so much for your kind words, Carol! We truly appreciate your loyalty to James Wood Chevrolet Denton over the years. It’s wonderful to hear that you’ve had a positive experience with Scottie and that you’ve been able to purchase your last cars so conveniently. Your recommendations mean a lot to us! We look forward to serving you again in the future! ❤️
Sincerely,
James Wood AutoPark Management | 940-591-9663
The experience was great!
From Scotty Rice to Don in finance - it was a stress free process! We highly recommend James Wood in Denton!
From Scotty Rice to Don in finance - it was a stress free process! We highly recommend James Wood in Denton!
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by SWong
Verified Customer
Verified Customer
Jul 14, 2025 -
Tom Clark Auto Park responded
Thank you for your review! We're pleased to know you had a great experience with Scotty and Don in finance at James Wood Chevrolet Denton. Your recommendation means a lot to us. We look forward to assisting you on your next visit.
Sincerely,
James Wood AutoPark Management | 940-591-9663
As always Scotty and Don took great care of us and made
everything easy to purchase a new terrain for my daughter
everything easy to purchase a new terrain for my daughter
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by BROGERS15
Verified Customer
Verified Customer
Jul 14, 2025 -
Tom Clark Auto Park responded
Thank you for your kind words! We're delighted to hear that Scotty and Don made the purchase of a new Terrain for your daughter such a smooth experience. At James Wood Chevrolet Denton, we strive to provide excellent service, and it's great to know we succeeded with you. We appreciate your support and look forward to serving you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
It is always a pleasure working with Scotty and the James
Wood staff. He makes buying or leasing a vehicle very easy and low stress. I thank Scotty for always working with us to make car shopping so pleasant
Wood staff. He makes buying or leasing a vehicle very easy and low stress. I thank Scotty for always working with us to make car shopping so pleasant. I only buy from James Wood.
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by gina.castro
Verified Customer
Verified Customer
Jun 16, 2025 -
Tom Clark Auto Park responded
Thank you so much for your kind words, Gina! We're thrilled to hear about your positive experiences with Scotty and our team at James Wood Chevrolet Denton. Making car shopping easy and enjoyable is our goal, and it's great to know we’ve achieved that for you. We look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
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14 yrs, 7 mos
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