161 Reviews
Write a Review161 Reviews of Sean Callahan
October 13, 2020
Outstanding service! I left my car at this Service center on a Friday, and then over the weekend I had an emergency that required me to fly to California (my home state) on Monday. As the Service Center is c on a Friday, and then over the weekend I had an emergency that required me to fly to California (my home state) on Monday. As the Service Center is closed on the weekends (only during COVID? I can't remember if this used to be the case), I was unable to pick up my car when it was ready on Monday afternoon. The Service Center didn't miss a beat when I asked if I could keep it there until my return--the FOLLOWING Monday. They said of course, no problem. Everyone who works here is so kind! 10/10. More
October 11, 2020
The dealer put everything in front of me so I could figure out what the right price was for the car that I was looking for, Best car dealership! figure out what the right price was for the car that I was looking for, Best car dealership! More
Other Employees Tagged: Jerry Cheng
October 02, 2020
Service Dept / Manager refused to honor a tire warranty from the tire manufacturer. Car was 7 days old and had a defective tire. Warranty states: new car dealer is responsible for replacing a defective w from the tire manufacturer. Car was 7 days old and had a defective tire. Warranty states: new car dealer is responsible for replacing a defective warrantied tire on behalf of the tire manufacturer. They refused to replace tire because I did not purchase an additional dealer upcharge warranty through the dealership. Absolute horrific customer service...especially on a one week old car. More
Other Employees Tagged: Mike Pucchio, Service Mgr, John Kunar, Service Consultant
October 02, 2020
Facility opened on time and personnel was timely and professional throughout the entire appointment. I was notified immediately when my car was ready. Quick delivery upon returning to pickup my car. professional throughout the entire appointment. I was notified immediately when my car was ready. Quick delivery upon returning to pickup my car. More
October 02, 2020
Friendly professional and efficient staff: hema,john, zac and mechanic.. waiting area large enough to social distance and clean. Projected areas explained clearly. Answered questions completely and available and mechanic.. waiting area large enough to social distance and clean. Projected areas explained clearly. Answered questions completely and available for follow up questions Thanks More
Other Employees Tagged: John, Hema, Zach,
September 29, 2020
Very nice experience with entire staff. Would definitely recommend! Salesman Jimmy C very helpful and pleasant to work with. Throughly went through car upon delivery. recommend! Salesman Jimmy C very helpful and pleasant to work with. Throughly went through car upon delivery. More
Other Employees Tagged: Jimmy Chen
September 28, 2020
Very perfunctory attitude, but the issue has not been solved. Didn’t like my service manager Leave a voice message to the supervisor, but no response Ladies at front desk are friendly What I solved. Didn’t like my service manager Leave a voice message to the supervisor, but no response Ladies at front desk are friendly What I have it’s a leased car, I am still paying for it! The car has noise when making right turn, at around 16k miles and I am spending my time to repair their car, WTH???? More

