Sean Callahan | Page 13

Friendly , pleasant and Professional staff. Clean and safe environment. Great and fast service ! This is my second service and I would recommend it! Thank you !! safe environment. Great and fast service ! This is my second service and I would recommend it! Thank you !! More

by VIOLETTISAK Verified Customer Verified Customer

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The greatest experience in Volvo of queens. Loved and satisfied with sales person’s service. Highly recommended dealership and car as well. Thank you so much. satisfied with sales person’s service. Highly recommended dealership and car as well. Thank you so much. More

by YEONJC1129 Verified Customer Verified Customer

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I had my car brought there on Friday 8/21. Five days later I called to ask if they could tell me when the car would be looked so I could decide if I needed to rent a car for work the next week. No one a later I called to ask if they could tell me when the car would be looked so I could decide if I needed to rent a car for work the next week. No one answered the phone on Wednesday, Thursday or Friday. I left messages all three days for Hema Pooran explaining that I just wanted to know the timeline and I never received a call back/ On Monday 8/31---10 days after leaving my car I came to the shop and had it towed elsewhere. Hema Pooran who had ignored my calls, was unpleasant with me immediately when I showed up. She was not doing anything and when I gestured that I had a question yet she told me to had to go to the information desk. I did and they told me to go right back to her. At that point she only dealt with me because I directly told her that the information desk had sent me back to her. I also left a message for the manager after I realized Henna was not going to call me back. He never returned my calls. I also calls the sales center who said they would send an urgent message to return a call to me. No one ever called back. More

by CHARLIEHICKS Verified Customer Verified Customer

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A part was needed for sunroof problem was ordered but had to make new appointment from scratch once part arrived and wait 4 more weeks. They should have a process to prioritize service on the same issue so t to make new appointment from scratch once part arrived and wait 4 more weeks. They should have a process to prioritize service on the same issue so the experience does not go into 2 months from original appointment. I requested a call back and didn't get one. More

by JULIANLOO Verified Customer Verified Customer

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Dishen Li was amazing. His manager and Rob at finance were too! Great deal on a 2021 Volvo XC90. 10 year wedding anniversary gift! Winning! were too! Great deal on a 2021 Volvo XC90. 10 year wedding anniversary gift! Winning! More

by lciriaco0816 Verified Customer Verified Customer

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I had a great experience with this dealership at the time of purchase and post purchase as well. Salesman Branden Schulman was especially helpful and accommodating. of purchase and post purchase as well. Salesman Branden Schulman was especially helpful and accommodating. More

by Happy Customer! Verified Customer Verified Customer

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i haven't find anythings wrong yet. since i pick up my car. but one thing that will be better they wash car after service car. but one thing that will be better they wash car after service More

by CHENGJUN1030 Verified Customer Verified Customer

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I’m dissatisfied with the service provided. I will not lease another car from Volvo. I’ve been leasing cars for about ten years & this was the worse experience ever. lease another car from Volvo. I’ve been leasing cars for about ten years & this was the worse experience ever. More

by TEACHER.SHANEEZA Verified Customer Verified Customer

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Excellent service. They delivered on exactly what they promised... no surprises. I would highly recommend them, and I plan to shop here again in the future. promised... no surprises. I would highly recommend them, and I plan to shop here again in the future. More

by DAVID.E.MISHKIN Verified Customer Verified Customer

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A great experience of car buying with this car dealership in Queens. The store manager and the sales consultant Mr. Li are the persons you want to meet. Volvo cars have been re-innovated and certainly become in Queens. The store manager and the sales consultant Mr. Li are the persons you want to meet. Volvo cars have been re-innovated and certainly become rivals to major European brands. More

by CHEN2008NYC Verified Customer Verified Customer

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