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Sean Callahan
161 Reviews
161 Reviews
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161 Reviews of Sean Callahan
December 01, 2020
Overall I am satisfied with everything The sale person Overall I am satisfied with everything The sale person is very nice BUT one of the fog light is out Maybe it had been not working when I picked u Overall I am satisfied with everything The sale person is very nice BUT one of the fog light is out Maybe it had been not working when I picked up the car . More
by YUPK49
Verified Customer
December 01, 2020
Jerry is the best. We had a very good experience. Great staff, quick process, very transparent.. I would very recommend to who wants a special car from a very best team. staff, quick process, very transparent.. I would very recommend to who wants a special car from a very best team. More
by ARTUR.RRUSTEMAJ
Other Employees Tagged: Jerry Chen, (Product Specialist), Branden Shulman, (Internet Manager), Daniel Yankov (Sales Manager), and Robert Meyer (Business Manager).
November 25, 2020
I thought that my overall experience was excellent. Everyone was very attentive. Everyone was knowledgeable and accommodating. Most information I’ve received at any dealership. Everyone was very attentive. Everyone was knowledgeable and accommodating. Most information I’ve received at any dealership. More
by LESVALENTIN
Other Employees Tagged: J. Duren
November 24, 2020
It was a nice place and most of the staff was very professional and kind by my "advisor" John was not. He gave me an inaccurate estimate of how long it would take to complete the service, which made m professional and kind by my "advisor" John was not. He gave me an inaccurate estimate of how long it would take to complete the service, which made me late for work. He then got frustrated and snapped at me when I asked him to expedite the process. In addition to the service taking longer than expected, once the service was done, the advisor did not prioritize getting my paperwork done. My car was sitting in the lot for an additional 25 minutes before he got around to it. During this time, he helped many other customers who came after me and who were not in a rush. He also went to a food truck and got coffee and a bagel. It was at this point, that I politely asked if he could process my paperwork. He raised his voice at me very unprofessionally. I'll reiterate that the receptionists, cashier and everyone else was very polite. More
by FBB
Other Employees Tagged: John Kunar
November 24, 2020
Very courteous and professional people. Job well done. It is an absolute joy to deal with this dealership. Their service excellence is the key factor for a customer like me. Also I want to thank them for th is an absolute joy to deal with this dealership. Their service excellence is the key factor for a customer like me. Also I want to thank them for their honesty in dealing with the customer regardless of buying or servicing the car here in this dealership. More
by PULLADU
November 20, 2020
Terrible Service. Car still under warranty for another year. Had the same issue 2 months ago and they fixed it and wasn't charged as it is under warranty. However, came in this time, they performed the re year. Had the same issue 2 months ago and they fixed it and wasn't charged as it is under warranty. However, came in this time, they performed the repair, THEN came to me with a bill (without asking me if I accept) and then told me sorry if you don't want it we'll just unrepair it. Will never come here again, and will never get another Volvo again after this kind of service. Have a $57,000 car, and expect better service than this. More
by Gruz
November 18, 2020
My wife took our new Volvo for usual yearly maintenance service. A loner car was provided at no cost. The team was great from the very first encounter. Excellent service. service. A loner car was provided at no cost. The team was great from the very first encounter. Excellent service. More
by AVIPANDEY54
November 18, 2020
brought car in at 9:30 on Friday, I was told I would get a call when they checked car and give me a price. At 2:30 I went back and did they did not look at car. I was told have to come back on Monday. When a call when they checked car and give me a price. At 2:30 I went back and did they did not look at car. I was told have to come back on Monday. When I arrived on Monday the paper work was upstairs, I asked what the price would fix it, The person started tp calculate on his phone all that needed tp be fixed with reference to leak. I was told over $4,000 plus maybe another $2,500 after they look apart engine. Car is 12 years old. I paid apx $175 and bought it to a mechanic. They checked it out it needed repair of 4 pipes and cost was $600 More
by MACHOAR
November 18, 2020
I made an appointment for a Volvo recall. I arrived on time, but have to wait about 5 hours for the service to be done. The dealer does provide shuttle service option to drop me home, but I have to find m time, but have to wait about 5 hours for the service to be done. The dealer does provide shuttle service option to drop me home, but I have to find my own way to get back to dealership, which is about 40minutes drive from my home. So I ended up stuck in dealership for 5 hours in the waiting room packed with customers. I suggest scheduling less appointments if they do not have ability to serve the clients. More
by JINGBIN.LI
