Sean Callahan
Sean Callahan at Volvo Cars of Queens

Sean Callahan | Page 8

General Manager

Volvo Cars of Queens

209-18 Northern Blvd
Bayside, NY 11361

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4.8
161 Reviews
4.8

161 Reviews

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161 Reviews of Sean Callahan

December 22, 2020

Dealership Rating
Employee Rating

Great customer service!One small observation: My car was Great customer service! One small observation: My car was not washed as in other Volvo dealers. maybe, due to the fact that it was raining????? More

by ROSSIMILIN54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 22, 2020

Dealership Rating
Employee Rating

Great service. Extremely professional and accommodating. No issues, they always take the time to treat you right. m chanics do good work and give a good explanation of service More

by EHAMETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Volvo Cars of Queens responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future.

December 21, 2020

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Employee Rating

Leased a new XC60. Got a great price. Staff was very friendly and helpful. Got 3 follow up phone calls to see if we had any problems. My wife could not set up her phone pairing. They helped her do it. W More

by JAYLAZAR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Grancaric, Daniel Yankov, Robert Meyer

Dec 22, 2020

Volvo Cars of Queens responded

Thank you so much for your kind words! We appreciate the recommendation and look forward to working with you again in the future!

December 21, 2020

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Employee Rating

Miscommunication between departments almost ended up getting over charged for services rendered. Robert Filardi is the only reason why I would go back very helpful and considerate of the costumers needs More

by BJG11206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Filardi

December 16, 2020

Dealership Rating
Employee Rating

The dealership was great .. very happy with how they handled us.. and when we got the car.. the salesperson stop To show us everything about the car More

by TIAMO83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2020

Volvo Cars of Queens responded

Thank you so much for your kind words! We appreciate the recommendation and look forward to working with you again in the future!

December 14, 2020

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Employee Rating

My experience is bad . I was informed to not solve my My experience is bad . I was informed to not solve my problems after 3 hours waiting. My pocket key doesn’t work , and bring to front desk to writ More

by HUIWENCHU45678
Recommend Dealer
No
Dec 18, 2020

Volvo Cars of Queens responded

Sorry to hear that your experience was not a good one. I spoke with John, the service advisor who assisted you, and apparently he was given the impression that all keys to the vehicle were inside the vehicle when this was not the case. When a new key is purchased and programmed, it is important to have all keys because the car is also programmed tot he key. So, any missing keys would not work after the programming. When the technician went to program the new key he noticed that there were some keys missing. So yes, you and John decided that it would be best if you took the vehicle and returned with all keys. I apologize for the inconvenience.

December 10, 2020

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The dealership and staff were a pleasure to deal with. Everything was handled in a very professional manner. I would recommend it to all my friends. everything was done in a very More

by HILLDENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2020

Volvo Cars of Queens responded

Thank you so much for your kind words! We appreciate the recommendation and look forward to working with you again in the future!

December 09, 2020

Dealership Rating
Employee Rating

Overall my wife and I had a great experience with the sales and management team at Queens Volvo. We were never hard pressured into purchasing, just the right amount of assistance and guidance with all qu More

by JOHNTERRACINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dishen Li, Robert Meyer

Dec 09, 2020

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

December 04, 2020

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Employee Rating

No complaints. The guy who pulled the car up for me to get in was nasty. Otherwise the rep was great, the people working the desk great and the people in the payment area great. More

by jkap100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John, Ashley

Dec 07, 2020

Volvo Cars of Queens responded

Thank you for taking the time to rate and review our dealership. We appreciate the feedback and hope to work with you again in the future!

December 02, 2020

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Employee Rating

they have the best service center for Volvo and VW. Everyone is friendly and efficient staff. Even I didn't purchase the current Volvo from them, but they still treat me no different than other custome More

by JUJU530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2020

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

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