Sean Christman | Page 6

Edgar was very informative and helpful. I would definitely recommend him to anyone and would definitely reach out to him again if I need a vehicle again! I would definitely recommend him to anyone and would definitely reach out to him again if I need a vehicle again! More

by dnavarro_24 Verified Customer Verified Customer

Report | Print

We had an excellent experience with Quebedeaux. Ash Harlan was an awesome salesman. He was so patient and personal with us even though my husband was hard to deal with at times. The finance guy was Ash Harlan was an awesome salesman. He was so patient and personal with us even though my husband was hard to deal with at times. The finance guy was so personable and out going. You have a great crew. More

Report | Print

What a great salesman! Perry helped us with everything & got us a good deal! He was super busy and still worked us in-us coming from out of state. Very accommodating and we Perry helped us with everything & got us a good deal! He was super busy and still worked us in-us coming from out of state. Very accommodating and we made a new friend. Thx man! More

by JMILLER.PURECO2 Verified Customer Verified Customer

Report | Print

Smooth transaction overall. Chet got me a better finance rate than I was originally approved for. That's service. Chet got me a better finance rate than I was originally approved for. That's service. More

by apiper252 Verified Customer Verified Customer

Report | Print

I already knew what I wanted when I came to the dealership. It was then, just a matter of how hard they were willing to work with and for me. This feat was accomplished through the tenacious staff! dealership. It was then, just a matter of how hard they were willing to work with and for me. This feat was accomplished through the tenacious staff! My salesman and finance manager were impressive and made it a great experience. Would definitely recommend. More

by Aricburton274 Verified Customer Verified Customer

Report | Print

Great customer service. Attention to detail from start to finish Jesus salesman was great. Edgar another salesman was great showing me features , signing me up for GMC app. Attention to detail from start to finish Jesus salesman was great. Edgar another salesman was great showing me features , signing me up for GMC app. Luis in finance was also great. Thank you so much. Great experience. I will recommend Quebedeaux GMC to friends and family.. More

by gabrielbermudez382 Verified Customer Verified Customer

Report | Print

June 25th – Traveled to Tucson to see 2018 Honda, Jesus Noreiga was sales rep from new cars who helped us. Looked at vehicle and test drove. Asked the questions regarding inspection, needed repairs, updat Noreiga was sales rep from new cars who helped us. Looked at vehicle and test drove. Asked the questions regarding inspection, needed repairs, updates, etc. Was told it’s all good, the dealership fee of $895 pays for a thorough inspection and would not sell any vehicle in need of major work or not safe. 4 witnesses to this information from Jesus heard the same thing. Discussed financing and completed paperwork to pull credit and get financing started. Did not purchase vehicle this day. Continued conversation remotely until purchase on June 27th. June 26th – Continue negotiations on financing with Finance department. Was offered 9% interest with local credit union. June 27 – Traveled back to Tucson to pick up vehicle and sign paperwork. Financing pushed to sign two contracts in case “one fell through.” Was very odd and never heard of this before. Financing guy, Sevian Duarte, was extremely pushy and rude, yelled and said, “Someone like you couldn’t qualify for such a low interest rate.” (new buyer) I refused to sign two contracts. Decided to walk outside to get some air, then came back and finance guy was gone. Found out he had left the dealership entirely. Jesus saw us (me and my girlfriend) waiting alone and retrieved a difference finance person, Jaime Jaquez, who was cordial and presented the acceptable contract with 9%. Only signed the one that was acceptable and shared with us 6/26. First red flag. Drive Honda back to Tempe. 1 witness to this exchange in addition to me. Between purchase and next date, drove vehicle to and from work, noticed slight noises and need for alignment. So, scheduled visit for an inspection at Tempe Honda. July 19th – Took Honda to local Tempe Honda dealership and paid for an inspection. Found major issues with vehicle, some dangerous, so was suggested to stop driving the vehicle until they could complete repairs. List includes repairs totaling over $2500: 1. Yellow: Check tires for unusual patterns or damage, two are in yellow tread, recommend 15K alignment. 2. Yellow: Fluids and other maintenance items, recommend 30k major service and 30k gt fuel system service (3 part), fluids excessively dark and filters extremely dirty. 3. Yellow: Interior, splash shield is damaged recommend replacing with all clips, screws. 4. RED: Engine, rear lower torque rod mount is saturated in oil, recommend replacing. 5. RED: front suspension components: left side compliance bushing is leaking and the right side is cracked, recommend replacing both front lower control arms asap. a. An alignment will be needed after that repair. 6. RED: Battery failed, after market battery failed and the battery sensor is damaged from being over tightened, recommend replacing battery with sensor. July 20th – Called Quebedeaux and left message for used car manager, Josh Hoenshell. Text Jesus Noriega, sales rep. No call back. July 23rd – Called dealership again, talked to Jesus Noriega. Shared inspection video and inspection paperwork with Jesus. Jesus had his manager call me back, Sean, new car manager. Sean said he did not look at video or review paperwork before calling back. He said the following: “We don’t put a lot of dollars into used cars. We want them to start and to stop, that’s it. It’s used vehicle. We don’t make them perfect, especially on a used car with 80k miles. We might change the oil. We don’t replace every single thing. We buy these to keep them at a price point, we don’t try to make them perfect. We assume battery is good because the car starts. We don’t test the battery. Don’t do a detail on the engine. We can’t make it brand new car. We get these calls all the time from people after they buy a car here. Customers are calling all the time with this issue. You can find a laundry list of issues with any car on our lot. We do what we have to make sure it runs and we sell it.” More

Report | Print

I was very satisfied with my experience with this dealership. Any issues with the vehicle were taken care expediently. My salesman Vaios Tsitsis was very cordial and from my experience he had high in dealership. Any issues with the vehicle were taken care expediently. My salesman Vaios Tsitsis was very cordial and from my experience he had high integrity. He was the best salesman I have ever worked with and would definitely buy a vehicle from him again! He is an absolute asset to Quebedeaux! I would give him the highest rating! More

by RREYES1625 Verified Customer Verified Customer

Report | Print

It was a great experience. From the purchase of my first vehicle in 2012, to the purchase of my most recent. This is why I will keep coming back. From the purchase of my first vehicle in 2012, to the purchase of my most recent. This is why I will keep coming back. More

by cmendoza2181 Verified Customer Verified Customer

Report | Print

Jesus, Don and Jose were all great. Excellent experience. Friendly and knowledgeable. The whole staff was top notch. Excellent experience. Friendly and knowledgeable. The whole staff was top notch. More

by jcdeyoung Verified Customer Verified Customer

Report | Print