Sean Freeman
Sean Freeman at Walls Ford

Sean Freeman | Page 28

Service Writer

Walls Ford

2 Merrill St
Salisbury, MA 01952

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4.9
346 Reviews

Dealership Experience

12 yrs, 2 mos

4.9

346 Reviews

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346 Reviews of Sean Freeman

February 27, 2020

Dealership Rating
Employee Rating

I would love to say thank you to the whole service department for everything they have done. Over the years I have brought my vehicles to them to be worked on or serviced and have always had an A++ se More

by sno110721
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Bryan Wall , Derek Roy

Feb 27, 2020

Walls Ford responded

Thank you so much for taking the time to share your years of experiences at Wall's Ford. Our team works hard to provide A+ service and it's great to hear they have exceeded that! We look forward to serving you for many years come!

February 09, 2020

Dealership Rating
Employee Rating

Great Dealership 2018 Escape - Second visit to Wall's. Customer service A+ very knowledgeable, extremely polite. Appreciated vehicle check-up sheet Overall experienc More

by amulvany
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman

Feb 10, 2020

Walls Ford responded

Thank you Alice - we appreciate you taking the time to share your experience! The team works hard to provide exceptional customer service and we appreciate hearing it doesn't go unnoticed. We look forward to serving you for many years to come!

February 03, 2020

Dealership Rating
Employee Rating

Excellent Experience Went to Wall's for the first time because my old dealership is closing and the service manager at the old place recommended Wall's (he lives near ther More

by Bill F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2020

Walls Ford responded

On behalf us all of us at Wall's Ford, I would like to thank you for sharing this great review about our dealership Bill! We are thrilled that you enjoyed your service experience with Sean. He is a true asset, and we are lucky to have him on our team! Welcome to the Wall's Ford family - Glad you gave us a try! We look forward to serving you for many years to come!

January 30, 2020

Dealership Rating
Employee Rating

Sean is top shelf!!!! I have purchased almost 20 new vehicles over my lifetime and Wall’s Ford by far is the best dealership I have felt with with the exception of one that my best friend was a salesman More

by twakefield013
Recommend Dealer
Yes

Other Employees Tagged: All employees I interacted with are the best I have dealt with at a car dealership!!!!

January 23, 2020

Dealership Rating
Employee Rating

We had bought several cars from Wall’s. My first experience alone with the financing department left me disheartened...$150+/mo. more than I had been quoted by sales person. Though I would recommen More

by lcmillett
Recommend Dealer
Yes
Jan 23, 2020

Walls Ford responded

At Wall's Ford, Sales people provide payments based on A+ credit. I am very sorry if that was not conveyed when you purchased your vehicle in 2018. Sales people do not have access to financial information, or the interest rates anyone qualifies for. Only the Finance Department has that information. We will make sure that if the sales people provide payment information, they also write down that it is based on A+ credit.

January 09, 2020

Dealership Rating
Employee Rating

Every time I go into service office, everyone friendly and helpful. Great customer service The waiting area very best and clean Quick turnaround in my service More

by gaillull24
Recommend Dealer
Yes
Jan 10, 2020

Walls Ford responded

Thank you so much for sharing your experience!

December 22, 2019

Dealership Rating
Employee Rating

Great Service & Support This dealership is the best I have ever dealt with. Sean Freeman is the perfect example of what customer service is all about! Thank You Sean. More

by michaelconnolly44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 20, 2019

Dealership Rating
Employee Rating

Exceptional customer service Sean was very engaging and helpful from the first contact by phone. The problem was identified and repaired in good time and the staff were friendly. More

by petersheridanmusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 19, 2019

Dealership Rating
Employee Rating

Great service, always Sean and Steven are the best. Been coming here for years. Highly recommend bringing your car here for service. Can’t say enough about these two guys, More

by pharding51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 17, 2019

Dealership Rating
Employee Rating

Fast & efficient Thank you so much for understanding my interpretation of what was wrong with my car! Hahahahah I said clicking and you fixed it. When I call the ser More

by karenmysz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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