Sean Freeman
Sean Freeman at Walls Ford

Sean Freeman | Page 28

Service Writer

Walls Ford

2 Merrill St
Salisbury, MA 01952

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4.9
342 Reviews

Dealership Experience

12 yrs, 1 mo

4.9

342 Reviews

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342 Reviews of Sean Freeman

January 23, 2020

Dealership Rating
Employee Rating

We had bought several cars from Wall’s. My first experience alone with the financing department left me disheartened...$150+/mo. more than I had been quoted by sales person. Though I would recommen More

by lcmillett
Recommend Dealer
Yes
Jan 23, 2020

Walls Ford responded

At Wall's Ford, Sales people provide payments based on A+ credit. I am very sorry if that was not conveyed when you purchased your vehicle in 2018. Sales people do not have access to financial information, or the interest rates anyone qualifies for. Only the Finance Department has that information. We will make sure that if the sales people provide payment information, they also write down that it is based on A+ credit.

January 09, 2020

Dealership Rating
Employee Rating

Every time I go into service office, everyone friendly and helpful. Great customer service The waiting area very best and clean Quick turnaround in my service More

by gaillull24
Recommend Dealer
Yes
Jan 10, 2020

Walls Ford responded

Thank you so much for sharing your experience!

December 22, 2019

Dealership Rating
Employee Rating

Great Service & Support This dealership is the best I have ever dealt with. Sean Freeman is the perfect example of what customer service is all about! Thank You Sean. More

by michaelconnolly44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 20, 2019

Dealership Rating
Employee Rating

Exceptional customer service Sean was very engaging and helpful from the first contact by phone. The problem was identified and repaired in good time and the staff were friendly. More

by petersheridanmusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 19, 2019

Dealership Rating
Employee Rating

Great service, always Sean and Steven are the best. Been coming here for years. Highly recommend bringing your car here for service. Can’t say enough about these two guys, More

by pharding51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 17, 2019

Dealership Rating
Employee Rating

Fast & efficient Thank you so much for understanding my interpretation of what was wrong with my car! Hahahahah I said clicking and you fixed it. When I call the ser More

by karenmysz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 13, 2019

Dealership Rating
Employee Rating

Prompt professional treatment Brought my vehicle in for its regularly scheduled maintenance appt. during which it was discovered that I needed some brake work. Sean arranged to hav More

by marc.tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2019

Walls Ford responded

We appreciate you taking the time to share your experience Marc! We look forward to providing you with exceptional customer service for many years to come!

December 06, 2019

Dealership Rating
Employee Rating

FAIR TIRE PRICING With another winter just around the corner, I needed new tires so after getting quotes from a few local Tire shops I was pleasantly surprised to find More

by beachguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 03, 2019

Dealership Rating
Employee Rating

Everyone is so pleasant I am always greeted when I go in. Everyone is very pleasant. The service department is very helpful. It was a snowy day and I was running a little lat More

by cherylgoujon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2019

Walls Ford responded

Cheryl, Glad everything worked out! Thank you so much for taking the time to share your experience with the Service Department at Wall's Ford. We appreciate it!

November 07, 2019

Dealership Rating
Employee Rating

Qutstanding!!! Johns; family and the whole team take excellent care of their customers and their vehicles. Derek is the man when it comes to getting you in and o More

by Michael Zelisko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Bryan Wall , Derek Roy

Nov 11, 2019

Walls Ford responded

Michael, Thank you so much for taking the time to share your experiences at Wall's Ford. The Service Advisors work hard to try and make everyone's visit as quick and stress-free as possible. We understand a service visit is not something people look forward to. We greatly value your trust and confidence and look forward to serving you for many years to come. Thank you again!

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