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Sean Johnson
Sean Johnson at Suntrup Ford Kirkwood

Sean Johnson | Page 4

Fixed Ops Director

Suntrup Ford Kirkwood

10340 Manchester Road
Kirkwood, MO 63122

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4.7
35 Reviews

Dealership Experience

4 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English English

4.7

35 Reviews

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35 Reviews of Sean Johnson

March 13, 2026

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Employee Rating

I talked to sunset ford, Dave Sinclair ford about the trim issue that you guys fixed, you were the only dealership that actually took the time to check and the status was on parts being available, the on More

by chiefy1978
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Harvey in the service department was the best.

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Mar 13, 2026

Suntrup Ford Kirkwood responded

We’re glad we could fix the trim issue on your Ford Explorer and secure the necessary parts promptly. It’s rewarding to know our thorough approach made a difference for you. Sean will be thrilled to hear your appreciation.

March 13, 2026

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This is my new service station for my vehicle always friendly and ready to assist with anything. More

by BUCHIDELL
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Recommend Dealer
Yes
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Mar 13, 2026

Suntrup Ford Kirkwood responded

We appreciate you choosing us as your go-to service station for your Ford Bronco. Sean and our team are glad to be friendly and ready to help whenever you need us. We look forward to keeping your Bronco running smoothly.

March 13, 2026

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Employee Rating

Rachel in the service department is great! She goes the extra mile. I also really like the shuttle service provided. More

by MC8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel, Andrew

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Mar 13, 2026

Suntrup Ford Kirkwood responded

We’re delighted to know our service team’s extra effort made a difference during your Ford Escape visit. We’re also pleased the shuttle service added convenience to your day. We appreciate your five-star rating.

March 12, 2026

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I had a nail in my tire and coasted in right at the end of the day. They got me in and fixed it right away! More

by RT03032003
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Service Communication
Recommend Dealer
Yes
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Mar 12, 2026

Suntrup Ford Kirkwood responded

Thank you for taking the time to share your experience! We’re glad you were able to get to us safely and that our team could get your tire repaired and get you back on the road quickly. Unexpected issues like a nail in a tire are never convenient, especially at the end of the day, so we’re always happy to help when situations like that come up. We truly appreciate your business and your kind feedback, and we look forward to assisting you again whenever you need us. 🚗🔧

March 11, 2026

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Employee Rating

Excellent communication and customer service from the entire team! The team went above and beyond to accommodate my needs. More

by Dan Mauch
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Walsh , Kevin Kelly

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Mar 11, 2026

Suntrup Ford Kirkwood responded

It’s wonderful to hear our team provided clear communication and went the extra mile to accommodate your needs during your Ford Bronco service. We appreciate you trusting us with your vehicle!

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