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Sean Johnson
Sean Johnson at Suntrup Ford Kirkwood

Sean Johnson | Page 3

Fixed Ops Director

Suntrup Ford Kirkwood

10340 Manchester Road
Kirkwood, MO 63122

Contact Me
4.7
35 Reviews

Dealership Experience

4 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English English

4.7

35 Reviews

Write a Review

35 Reviews of Sean Johnson

April 16, 2026

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Employee Rating

The valet service was so convenient! It made getting my recall service and oil change so easy. More

by MICHELLEWOODRUFF3
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Recommend Dealer
Yes
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Apr 16, 2026

Suntrup Ford Kirkwood responded

Thank you for sharing your experience with our valet service. We’re delighted it made getting your Ford Explorer’s recall work and oil change so seamless. We’ll be sure Sean and the team know how much you appreciated the convenience.

April 15, 2026

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Employee Rating

I went for recall, I WAS NOT TOLD repair wo I ld need to be left,, I ended up leaving car and having to get ride home and to work More

by BRAUNSHERRY78
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Yes
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Apr 16, 2026

Suntrup Ford Kirkwood responded

Sherry, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly.

April 11, 2026

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Thank you for fixing my Ford ext explorer that was authorized by Ford motor company. More

by YTIVARG3.14
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Yes
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Apr 11, 2026

Suntrup Ford Kirkwood responded

We’re glad Sean and the service team could complete your Ford Explorer repair under Ford Motor Company authorization. Thank you for your review.

April 05, 2026

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The service team is amazing. Patrick and Rachel always go above and beyond. They are customer focused and always willing to work through any and all issues. More

by divamazda
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Recommend Dealer
Yes

Other Employees Tagged: Patrick, Rachel

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Apr 05, 2026

Suntrup Ford Kirkwood responded

Thank you for entrusting your Ford Escape to our service department. Sean is delighted to hear our team went above and beyond to address every concern. We look forward to helping with any future service needs.

March 31, 2026

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Harvey and the Team did a great job with my truck service. They started on time and finished quickly. The offered a few additional options for service including fluid flushes, but we deferred until More

by JBVANCE_IMAP
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harvey

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Mar 31, 2026

Suntrup Ford Kirkwood responded

We’re glad your Ford F-150 service began promptly and was completed efficiently. Sean will keep your request on file and we look forward to helping with those additional services when you’re ready.

March 27, 2026

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Fast Service, check in easy, waiting area comfortable and good amenities. Good communication throughout the service. More

by Jeff
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Suntrup

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Mar 27, 2026

Suntrup Ford Kirkwood responded

Thank you for the five-star review. We’re pleased the check-in was quick and the waiting area comfortable. Glad our team kept you informed throughout your Ford Escape service.

March 26, 2026

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Everything was communicated well and timely. I was in and out within a few hours. More

by BREEMITCHELL00
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Yes
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Mar 27, 2026

Suntrup Ford Kirkwood responded

Thank you for choosing us for your Mazda CX-30 service and for acknowledging Sean’s clear communication. We’re glad the process was efficient and that you were back on the road in just a few hours. We look forward to serving you again.

March 25, 2026

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They are very professional and very quick to service the vehicle. Great experience overall. Thanks. More

by LUCA.GARLASCHI87
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Recommend Dealer
Yes
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Mar 26, 2026

Suntrup Ford Kirkwood responded

Thank you for your kind words. Sean is glad to know our prompt, professional work on your Ford Explorer made for a great experience. We look forward to helping keep your Explorer running smoothly in the future.

March 24, 2026

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Everything was great, as expected, for the initial service of my new Bronco. It is important to be able to rely on the service department where you purchased your vehicle. More

by MITCH63026
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Buehrle, Tim Walsh

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Mar 24, 2026

Suntrup Ford Kirkwood responded

We’re glad your first Ford Bronco service went smoothly. Building a reliable service relationship matters, and we appreciate your trust in our team. Please reach out if you need anything else.

March 17, 2026

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Patrick was so accommodating and able to get my emission inspection done very fast . Patrick is the best More

by REEREE29593
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Recommend Dealer
Yes
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Mar 17, 2026

Suntrup Ford Kirkwood responded

Thank you for your kind words about our quick emission inspection on your Audi Q5. We’re glad we could accommodate your schedule and deliver speedy service. We look forward to assisting you again.

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