Sean Johnson | Page 3

The service staff was very accommodating. I was offered a ride home instead of waiting for the service to complete. I was pleased with the entire experience. I was offered a ride home instead of waiting for the service to complete. I was pleased with the entire experience. More

by TFNEHER Verified Customer Verified Customer

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The service was great and Lonnie was very helpful with every step of the service every step of the service More

by TRISHABIELICKE Verified Customer Verified Customer

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Always courteous. Explains what is wrong with your car and what they can do to help. Nice waiting area. Explains what is wrong with your car and what they can do to help. Nice waiting area. More

by craftygal50 Verified Customer Verified Customer

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They provided good customer service, listened to my needs, and adapted with my busy schedule needs, and adapted with my busy schedule More

by ANNIE.POLANSKY Verified Customer Verified Customer

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Good friendly service. Very prompt too. Responsive to my needs. I will return again soon. Very prompt too. Responsive to my needs. I will return again soon. More

by CPWFIN Verified Customer Verified Customer

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Courteous and professional I would like if they still picked up and delivered my truck after service though picked up and delivered my truck after service though More

by MREY0 Verified Customer Verified Customer

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Fast efficient great service they do a great service ,good, great wonderful good good great ,good, great wonderful good good great More

by RXJ1142 Verified Customer Verified Customer

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I was surprised at the level of service I received. I've never enjoyed going to a dealership as it always seemed like a dealer was trying to upsell on stuff you didn't need. I had 3 recalls and they ha I've never enjoyed going to a dealership as it always seemed like a dealer was trying to upsell on stuff you didn't need. I had 3 recalls and they handled all in under two hours everyone I passed said hello. This makes we want to purchase my next truck at Suntrup. More

by TRSGD4 Verified Customer Verified Customer

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I would like to sincerely thank the service team and management for their outstanding support and professionalism. They have been a pleasure to work with throughout this process. There has been an ongo management for their outstanding support and professionalism. They have been a pleasure to work with throughout this process. There has been an ongoing issue with a cosmetic sunroof component, which appears to be more decorative than functional, and its original design has made it difficult to keep securely in place. Despite this, the service team has been consistently responsive, addressing the issue promptly each time it occurred. I truly appreciate their patience, persistence, and commitment to finding a lasting solution. It’s clear they have gone above and beyond, and I am grateful for their efforts. Being able to enjoy my sunroof again genuinely enhances my day and brings me a great deal of happiness. Thank you all for your dedication and excellent service. More

by Myra K Verified Customer Verified Customer

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I’ve already shared my experience, but I’m still extremely frustrated that nothing has been resolved. I was contacted again to leave another review, yet I’m still dealing with the same issues and no extremely frustrated that nothing has been resolved. I was contacted again to leave another review, yet I’m still dealing with the same issues and no real support. Within weeks of purchasing my 2021 Nissan Rogue and putting $5,000 down, the vehicle began having problems, including starting issues, malfunction warnings, and failing emissions with an active fault code. I’ve now had to pay out of pocket for a battery, and I’m still left without answers or assistance. What’s most disappointing is the lack of accountability. I’ve reached out and have not received any meaningful response or solution. Being asked to leave additional reviews before addressing the problem only adds to the frustration. More

by MPAPIAN Verified Customer Verified Customer

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