Sean Mclaughlin | Page 6

I scheduled an oil change and tire rotation. Almost two hour wait for that. I would appreciate updates if it's taking longer Almost two hour wait for that. I would appreciate updates if it's taking longer More

by JMGRAYSON3 Verified Customer Verified Customer

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It took an hour from start to finish. Biscuits and snacks were stocked. Tameron always takes care of us. Biscuits and snacks were stocked. Tameron always takes care of us. More

by IAMBLESSEDTRM Verified Customer Verified Customer

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Prompt, courteous, thorough. Sean was very attentive and had a helpful attitude. Couldn't ask for a better representative. Sean was very attentive and had a helpful attitude. Couldn't ask for a better representative. More

by routmo Verified Customer Verified Customer

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Sean is awesome. ., friendly and responsive. Things were handled quickly and Hyundai did what was right. ., friendly and responsive. Things were handled quickly and Hyundai did what was right. More

by SUGAHSBMC Verified Customer Verified Customer

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Quick Knowledgeable Very nice They were quick Very knowledgeable Very nice Answered my questions The only thing was the plastic cover for undercarriage was overpriced to me. knowledgeable Very nice Answered my questions The only thing was the plastic cover for undercarriage was overpriced to me. More

by DDPARDO53 Verified Customer Verified Customer

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Great customer service and responsiveness. Seems some oversight may have happened on the technician's part and that may need to be re-evaluated. Appreciate Sean for helping get everything sett Seems some oversight may have happened on the technician's part and that may need to be re-evaluated. Appreciate Sean for helping get everything settled More

by twashin21 Verified Customer Verified Customer

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Great. Sean kept me informed Sean ordered the part I needed replaced and was able to get my vehicle in and out of service on the same day Sean kept me informed Sean ordered the part I needed replaced and was able to get my vehicle in and out of service on the same day More

by JOMCDUFF Verified Customer Verified Customer

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Aggressively sold me a hybrid touting 37 mpg which was also on window sticker. Getting 27 mpg - told now that 37 mpg is only under optimal conditions, and should not expect anything better living in Alab also on window sticker. Getting 27 mpg - told now that 37 mpg is only under optimal conditions, and should not expect anything better living in Alabama. More

by Stan Verified Customer Verified Customer

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I dropped my vehicle off for a check engine light and it took a week to get it back. Sean was gone one day and I called several times trying to get an update but the ladies who answered the phone were no he took a week to get it back. Sean was gone one day and I called several times trying to get an update but the ladies who answered the phone were no help. One of the ladies told me another service advisor would call me with an update but that never happened until Sean was back at work the next day. One of the ladies even answered the phone and hung up. There needs to be a better system in place for checking the status of your vehicle being serviced. More

by Hyundaiguy Verified Customer Verified Customer

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It was easy to get a appointment for oil change and tire rotation on the day and time I needed.They also gave me a list of recommended services I needed.Which I chose 2 that were critical.Power belt replace rotation on the day and time I needed.They also gave me a list of recommended services I needed.Which I chose 2 that were critical.Power belt replacement and windshield wiper fluid line blockage to clear out.All of this done in 2 hours.Not a long wait considering all that was done. More

by MICHAELJONES836 Verified Customer Verified Customer

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