Sean Mclaughlin | Page 6

I dropped my vehicle off for a check engine light and it took a week to get it back. Sean was gone one day and I called several times trying to get an update but the ladies who answered the phone were no he took a week to get it back. Sean was gone one day and I called several times trying to get an update but the ladies who answered the phone were no help. One of the ladies told me another service advisor would call me with an update but that never happened until Sean was back at work the next day. One of the ladies even answered the phone and hung up. There needs to be a better system in place for checking the status of your vehicle being serviced. More

by Hyundaiguy Verified Customer Verified Customer

Report | Print

It was easy to get a appointment for oil change and tire rotation on the day and time I needed.They also gave me a list of recommended services I needed.Which I chose 2 that were critical.Power belt replace rotation on the day and time I needed.They also gave me a list of recommended services I needed.Which I chose 2 that were critical.Power belt replacement and windshield wiper fluid line blockage to clear out.All of this done in 2 hours.Not a long wait considering all that was done. More

by MICHAELJONES836 Verified Customer Verified Customer

Report | Print

Facility is always clean and atmosphere is always friendly. The staff is knowledgeable and service is reasonable. It might me helpful to have some way of informing the customer a midway time of how l friendly. The staff is knowledgeable and service is reasonable. It might me helpful to have some way of informing the customer a midway time of how long the service is. I understand that can't really be determined, but the more communication makes for a better experience. More

by CPATTERSON360 Verified Customer Verified Customer

Report | Print

The dealership is a home feeling and I appreciate every staff member there. Always helpful with my best interest at heart staff member there. Always helpful with my best interest at heart More

by CLAUDIAJACKSON18 Verified Customer Verified Customer

Report | Print

I feel like family when I bring my car in for servicing or whatever problem I have. I know they will take care of my car and me. They explain the situation and go over anything I need. or whatever problem I have. I know they will take care of my car and me. They explain the situation and go over anything I need. More

by millsapls Verified Customer Verified Customer

Report | Print

Very good experience and Sean was knowledgeable and very helpful. Would recommend dealership to others. helpful. Would recommend dealership to others. More

by VCBEVERIDGE Verified Customer Verified Customer

Report | Print

Sean is friendly, professional, and a great communicator. Tameron Hyundai always does excellent work and they stand behind their service. Tameron Hyundai always does excellent work and they stand behind their service. More

by stevewebb Verified Customer Verified Customer

Report | Print

Excellent work. Excellent work, very professional, and the agent was friendly and had great communication skills Excellent work, very professional, and the agent was friendly and had great communication skills More

by stevewebb Verified Customer Verified Customer

Report | Print

I had a great experience with Sean and the entire dealership team. They were courteous, patient, and provided accurate information throughout the process. They made what could have been a stressful s dealership team. They were courteous, patient, and provided accurate information throughout the process. They made what could have been a stressful situation much easier to handle. More

by Lojack7400 Verified Customer Verified Customer

Report | Print

Although there were 900 vehicles at the service center, Andrew (mngr.) and Sean, made sure that we felt as if we were their #1 priority. Since our previous visit to service, we felt that this time, there w Andrew (mngr.) and Sean, made sure that we felt as if we were their #1 priority. Since our previous visit to service, we felt that this time, there was a positive vibe throughout. The lounge area was being maintained, cleaned and stocked, as it should be. That makes quite a difference, when waiting for the vehicle. Sean sent our info via video and text message, which we very much appreciated. I love this old Hyundai and Sean and Andrew made sure to treat it as such. Things really kept moving right along. I imagine the mechanics may have been pulling their hair out, but you'd never know it. Sean made sure to let us know that he's available shall we need anything at all. Andrew was a very pleasant surprise. Not only very helpful, but knowledgeable----- as is Sean. Thanks for everything. Yummy coffee and creamer and sandwiches, too! So glad we have Sean, Andrew and Tameron Service, so close to home. More

Report | Print