Sean Mclaughlin

Quick Knowledgeable Very nice They were quick Very knowledgeable Very nice Answered my questions The only thing was the plastic cover for undercarriage was overpriced to me. knowledgeable Very nice Answered my questions The only thing was the plastic cover for undercarriage was overpriced to me. More

by DDPARDO53 Verified Customer Verified Customer

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Great customer service and responsiveness. Seems some oversight may have happened on the technician's part and that may need to be re-evaluated. Appreciate Sean for helping get everything sett Seems some oversight may have happened on the technician's part and that may need to be re-evaluated. Appreciate Sean for helping get everything settled More

by twashin21 Verified Customer Verified Customer

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Great. Sean kept me informed Sean ordered the part I needed replaced and was able to get my vehicle in and out of service on the same day Sean kept me informed Sean ordered the part I needed replaced and was able to get my vehicle in and out of service on the same day More

by JOMCDUFF Verified Customer Verified Customer

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Aggressively sold me a hybrid touting 37 mpg which was also on window sticker. Getting 27 mpg - told now that 37 mpg is only under optimal conditions, and should not expect anything better living in Alab also on window sticker. Getting 27 mpg - told now that 37 mpg is only under optimal conditions, and should not expect anything better living in Alabama. More

by Stan Verified Customer Verified Customer

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I dropped my vehicle off for a check engine light and it took a week to get it back. Sean was gone one day and I called several times trying to get an update but the ladies who answered the phone were no he took a week to get it back. Sean was gone one day and I called several times trying to get an update but the ladies who answered the phone were no help. One of the ladies told me another service advisor would call me with an update but that never happened until Sean was back at work the next day. One of the ladies even answered the phone and hung up. There needs to be a better system in place for checking the status of your vehicle being serviced. More

by Hyundaiguy Verified Customer Verified Customer

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It was easy to get a appointment for oil change and tire rotation on the day and time I needed.They also gave me a list of recommended services I needed.Which I chose 2 that were critical.Power belt replace rotation on the day and time I needed.They also gave me a list of recommended services I needed.Which I chose 2 that were critical.Power belt replacement and windshield wiper fluid line blockage to clear out.All of this done in 2 hours.Not a long wait considering all that was done. More

by MICHAELJONES836 Verified Customer Verified Customer

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Facility is always clean and atmosphere is always friendly. The staff is knowledgeable and service is reasonable. It might me helpful to have some way of informing the customer a midway time of how l friendly. The staff is knowledgeable and service is reasonable. It might me helpful to have some way of informing the customer a midway time of how long the service is. I understand that can't really be determined, but the more communication makes for a better experience. More

by CPATTERSON360 Verified Customer Verified Customer

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The dealership is a home feeling and I appreciate every staff member there. Always helpful with my best interest at heart staff member there. Always helpful with my best interest at heart More

by CLAUDIAJACKSON18 Verified Customer Verified Customer

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I feel like family when I bring my car in for servicing or whatever problem I have. I know they will take care of my car and me. They explain the situation and go over anything I need. or whatever problem I have. I know they will take care of my car and me. They explain the situation and go over anything I need. More

by millsapls Verified Customer Verified Customer

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Very good experience and Sean was knowledgeable and very helpful. Would recommend dealership to others. helpful. Would recommend dealership to others. More

by VCBEVERIDGE Verified Customer Verified Customer

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