Sean Mclaughlin

It was nice and clean except for the nasty dirty chair in the waiting area for the service department. Those chairs look like someone has peed in them they are stain so badly till I went up front till some o the waiting area for the service department. Those chairs look like someone has peed in them they are stain so badly till I went up front till some of the people left and I found one chair that was not that bad More

by GARRETTSHIRLEY709 Verified Customer Verified Customer

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I purchased a brand-new 2026 Hyundai Elantra SEL Sport and soon started experiencing an irritating buzzing/spray-like noise during acceleration. The sound increased with RPM and speed, occurred mainly in and soon started experiencing an irritating buzzing/spray-like noise during acceleration. The sound increased with RPM and speed, occurred mainly in Drive mode, and was much less noticeable in Sport mode. The dealership first told me the noise was coming from the glove box. On a later visit, they acknowledged the noise again but changed their explanation and said the vehicle was “operating as designed” and that nothing could be done. What made this more concerning was that another 2026 Elantra SEL Sport I compared it with did not make the same noise. I also opened a case with Hyundai Customer Care, but I did not receive a timely resolution or clear explanation. I genuinely wanted to keep the car, but after repeated visits, inconsistent explanations, and no effective solution, I finally traded it in. Because of this entire experience, I ended up losing approximately $3,000 on a nearly new vehicle. That was extremely disappointing and could have been avoided if the issue had been properly diagnosed and addressed. I expected much better support from Hyundai and the dealership for a brand-new vehicle. I hope they improve how they handle documented customer concerns instead of simply labeling an unresolved noise as “normal.” More

by saidinesh Verified Customer Verified Customer

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Service was great even though I was just in for warranty work, only complaint was having to wait over 30 minutes for a shuttle when I only work two minutes away. work, only complaint was having to wait over 30 minutes for a shuttle when I only work two minutes away. More

by dennisengle Verified Customer Verified Customer

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They have been very helpful to ensure my vehicle is in top form. The team is always nice. top form. The team is always nice. More

by Dgillam70 Verified Customer Verified Customer

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Sean kept me updated with what I needed done the process was very quick .Plenty of snacks and drinks .Great work was very quick .Plenty of snacks and drinks .Great work More

by Squidge229 Verified Customer Verified Customer

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Quick, professional, pleasant The dealership did a really really really really really really good job. really really really really really good job. More

by Douglasleeyoung Verified Customer Verified Customer

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Always they are very knowledgeable in servicing my my wife’s car and take care with all updates. wife’s car and take care with all updates. More

by Randon0209 Verified Customer Verified Customer

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Courteous, professional, extremely helpful Took us straight in, showed us to the waiting area. We had a courtesy chicken biscuit and a cup of coffee and our car was ready so we were on our way. Couldn straight in, showed us to the waiting area. We had a courtesy chicken biscuit and a cup of coffee and our car was ready so we were on our way. Couldn't ask for more ?????? More

by HF848689 Verified Customer Verified Customer

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Always professional and friendly. Love the waiting area with food and drinks. This was my last complementary oil change but plan to come back. Wish some services were more in line wit Love the waiting area with food and drinks. This was my last complementary oil change but plan to come back. Wish some services were more in line with the labor involved. Example is $98 to change the cabin air filter. I bought an OEM filter on Amazon for $14 and literally changed it in under 4 minutes (I timed it). Not opposed to paying a fair price but that's a little excessive. More

by carnohans Verified Customer Verified Customer

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Sean was very attentive to every question. This is the first Hyundai we have owned and we heard they have excellent service. Sean even offered to take off the CarMax plate on the front of my c This is the first Hyundai we have owned and we heard they have excellent service. Sean even offered to take off the CarMax plate on the front of my car. I took him up on his offer. More

by Linda.crump Verified Customer Verified Customer

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