Check out Sean Mellon's reviews on DealerRater

August 07, 2018

Dealership Rating

Employee Rating

Oil change I went to get a oil change here today and it was a pleasure as usual. They had me in and out in no time I went to get a oil change here today and it was a pleasure as usual. They had me in and out in no time More

by Shorty1

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Aug 13, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 11, 2018

Dealership Rating

Employee Rating

No surprises Dealership staff performed the agreed upon work quickly and cleanly. No surprise extra work indicated. I arrived at appointment time and was greeted a Dealership staff performed the agreed upon work quickly and cleanly. No surprise extra work indicated. I arrived at appointment time and was greeted and received explanation of work. More

by knows

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jorge Agosto

Helpful 0

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Jul 12, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 06, 2018

Dealership Rating

Employee Rating

Service I had to make an appointment on short notice for service. They fit me in that day no questions asked. The guys at Pacifico always take great care of m I had to make an appointment on short notice for service. They fit me in that day no questions asked. The guys at Pacifico always take great care of my friends, family and myself More

by Shorty1

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jun 11, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 02, 2018

Dealership Rating

Employee Rating

Service review I went to the dealership to have a minor repair. The hose that dispenses windshield wiper fluid had to be replaced. Sean, my service rep, was patient I went to the dealership to have a minor repair. The hose that dispenses windshield wiper fluid had to be replaced. Sean, my service rep, was patient and extremely helpful. He explained what needed to be done and took care of the problem. I was very pleased with the outcome. More

by Virginia Barriger

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Rocky De Gregorio, Bob Rauh

Helpful 1

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Jun 04, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 01, 2018

Dealership Rating

Employee Rating

SEAN IS THE BEST NEEDED A OIL CHANGE AND INSPECTION. WENT TO SEAN MELLON AND WAS DONE IN LESS THAN 90 MINUTES. ALWAYS PROFESSIONAL AND WILL GO THE EXTRA MILE. IF SEAN NEEDED A OIL CHANGE AND INSPECTION. WENT TO SEAN MELLON AND WAS DONE IN LESS THAN 90 MINUTES. ALWAYS PROFESSIONAL AND WILL GO THE EXTRA MILE. IF SEAN LEAVES FOR ANOTHER DEALERSHIP I'M GOING TOO. KEEP UP THE GOOD CUSTOMER SERVICE. More

by BIGRAN316

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jun 04, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

May 26, 2018

Dealership Rating

Employee Rating

Inspection, oil change, engine light, wipers going on w/o be Everyone says “ohhh don’t take ur car to the dealership for repairs, they will rip you off”. NOT HERE!! Sean Mellon is a great guy & down to earth. Y Everyone says “ohhh don’t take ur car to the dealership for repairs, they will rip you off”. NOT HERE!! Sean Mellon is a great guy & down to earth. Yes, my Edge had some things wrong, which was still under warranty, thank god. But, Sean made sure we were not charged anything above & actually saved us money!! I will always go here for my Ford service!! Thanks again Sean!! More

by dawnj0421

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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May 29, 2018 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

May 10, 2018

Dealership Rating

Employee Rating

Steering wheel bolt replacement recall Great job and friendly service. Kept me updated on the service work being performed. Highly recommend both Sean Mellon and Phil Kearney. I take both o Great job and friendly service. Kept me updated on the service work being performed. Highly recommend both Sean Mellon and Phil Kearney. I take both of my cars to Pacifico Ford for all my service work. Job well done!! More

by Jim17

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Phil Kearney

Helpful 0

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May 11, 2018 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 08, 2018

Dealership Rating

Employee Rating

Outstanding service Sean is an excellent service guy at Ford. He checked my car for any slow leaks and had an oil change done. Sean cares about his customers and have the Sean is an excellent service guy at Ford. He checked my car for any slow leaks and had an oil change done. Sean cares about his customers and have them leaving satisfied. More

by Williams, Kairi 13

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Paul Rubin

Helpful 0

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May 11, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

May 05, 2018

Dealership Rating

Employee Rating

Recall service Sean Mellon in service was as allways outstanding without an appt on a whim i stopped by to inquire about the recall notice i recieved on my 2014 fusi Sean Mellon in service was as allways outstanding without an appt on a whim i stopped by to inquire about the recall notice i recieved on my 2014 fusion. Sean asked me if i had about an hour. Well in less than45 min i was back in my car and on my way home with the required repairs made. Thank You More

by thelawman

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Service tech Bob Facenda

Helpful 0

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May 11, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 03, 2018

Dealership Rating

Employee Rating

Sean Mellon shows excellent service and is very friendly Sean is very honest and helpful when working on my car. Never had a problem afterwards. I choose him every time I'm at Ford. Sean is very honest and helpful when working on my car. Never had a problem afterwards. I choose him every time I'm at Ford. More

by Leonard Bailey

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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May 04, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.