Sean O'Donnell

Putnam Chrysler Dodge Jeep Kia responded

We’re disappointed to hear your feedback and sincerely apologize for what happened. We will share your feedback with the appropriate members of our team so that we can better assist our customers in the future. Our team is here to discuss your experience further if we can help at all. -The Putnam Chrysler Dodge Jeep Ram Inc Team

Putnam Chrysler Dodge Jeep Kia responded

Thank you for trusting Sean & the Putnam Chrysler Dodge Jeep Ram Inc team with your recent lease! We hope you enjoy your Sorento and look forward to working with you again in the future!

Putnam Chrysler Dodge Jeep Kia responded

Crystal, thank you for your feedback and we are sorry to hear you were again dissatisfied with your experience at our dealership. As you are aware, we take customer satisfaction, repeat business and referral business very seriously. This is evidenced by our very high ratings such as the 2025 Cars.com Consumer Satisfaction Award, 4.6 rating with over 500 reviews with Dealerrater.com and a current run of 5 consecutive Carfax Top Rated Dealer Awards, to name a few. We thank you for your business as we again made every attempt to satisfy your automotive needs just like we do every for customer, every time. Unfortunately, we must agree with your comment that you will not be back and encourage you to find a dealership for your sales and service needs that is more to your liking. So, congratulations on the purchase of your new Jeep and again thank you for your business. We wish you all the best with your ownership experience and the service you receive wherever you decide to go for your automotive needs!

Putnam Chrysler Dodge Jeep Kia responded

Thank you for this excellent feedback! We're so glad to hear that you felt relaxed, welcomed, and well-informed while working with Wilfred and the team. We truly appreciate your business and recommendation! - Putnam Chrysler Dodge Jeep Ram Inc