Sean Williams

Precisely managed maximizing customer experience at reception, selection, purchase, finance, deal close, drive away satisfied! reception, selection, purchase, finance, deal close, drive away satisfied! More

Report | Print

Sean Willams (service Writer) kept me posted on estimate and delay of parts on an 2005 Tacoma. Excellent customer service. and delay of parts on an 2005 Tacoma. Excellent customer service. More

Report | Print

Everyone is friendly and helpful. I had to call a couple of times to check on status but I was always able to get someone on the line to give me an update. Car was ready sooner than I had to call a couple of times to check on status but I was always able to get someone on the line to give me an update. Car was ready sooner than expected. More

Report | Print

Efficient and excellent service. Sean Williams helped me out today with my routine oil change and provided excellent service. Sean Williams helped me out today with my routine oil change and provided excellent service. More

Report | Print

This dealer is great, and service department is excellent the advisers do very good job but my adviset today did excellent the advisers do very good job but my adviset today did excellent More

Report | Print

Outstanding service team that provides prompt service, support, and understanding of needs of the customer and vehicles. Patrick is very knowledgeable and courteous, highly recommended support, and understanding of needs of the customer and vehicles. Patrick is very knowledgeable and courteous, highly recommended More

Report | Print

Like the video of multi point vehicle inspection, wish that advisor would have told me about the video and the accompanying information. Also wish I could have received the point by point inspection summa that advisor would have told me about the video and the accompanying information. Also wish I could have received the point by point inspection summary in print or downloadable format. Don’t understand why service advisor did not point out the slow leak due to embedded screw in one of the tires. They let me drive the car off the premises with a compromised tire without telling me!!! That info was buried in the video (received after the service) and also not mentioned in the point by point written report. This is a COMMUNICATIONS ISSUE! Additionally, don’t understand why the maintenance required light did not get reset after the oil change. This is a QUALITY CONTROL ISSUE! My impression is that the maintenance technicians do a good job, but their efforts are not adequately communicated to the customer by the advisors. More

Report | Print

The best place to get your car serviced. Always do excellent job here and all services are done with a video. Fast and short wait time averaging an hour and 15 minutes. Always do excellent job here and all services are done with a video. Fast and short wait time averaging an hour and 15 minutes. More

Report | Print

Prompt, friendly service. Discovered a nail in the side of my rear tire. Good work. Discovered a nail in the side of my rear tire. Good work. More

Report | Print

I created it and I think they did not service my truck, I checked it myself checked it myself More

Report | Print