Sean Wood

Manager was rude to after I tried to bring back the lemon I bought from Highland Park Genesis. I’m now stuck with a vehicle that I have to risk being stranded like I was after getting it fixed. The vehicle i I bought from Highland Park Genesis. I’m now stuck with a vehicle that I have to risk being stranded like I was after getting it fixed. The vehicle is a 2026 genesis gv70 with only 3,300 miles on it. It was listed as a clean title but after paying for a report on it it was actually a branded title. Should have never been sold. More

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These folks go out of their way to make you happy. My husband was healthy when we bought the GV70 but got ill right afterwards. They come all the way from Highland Park to Wadsworth to pick up our car My husband was healthy when we bought the GV70 but got ill right afterwards. They come all the way from Highland Park to Wadsworth to pick up our car and deliver it back to us after the service. All clean and shiny. More

by lwbillkrieg Verified Customer Verified Customer

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Very kind and well prepared my maintenance. It's good to rest there in the waiting room. It's good to rest there in the waiting room. More

by HJ Verified Customer Verified Customer

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I had an amazing experience with Genesis of Highland Park, especially working with Sean and Bekk. They got me a fantastic deal on my new GV80 and went out of their way to source the exact color combinat Park, especially working with Sean and Bekk. They got me a fantastic deal on my new GV80 and went out of their way to source the exact color combination I wanted. The entire process was incredibly transparent and straightforward. Pricing was clear from the beginning, there were no games or surprises, and everything was exactly as discussed. That’s not always easy to find when buying or leasing a car. Sean and Bekk were also just great people to work with — responsive, professional, accommodating, and genuinely interested in making sure I was happy. They made the whole process easy and actually enjoyable, even with the vehicle needing to be shipped to me. I couldn’t be happier with the experience. Highly recommend Genesis of Highland Park and especially Sean and Bekk. Thank you both for going above and beyond! More

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Heather and Sean were fantastic. They were very knowledgeable about the cars and I believe we got a very reasonable deal. I would definitely buy from them again They were very knowledgeable about the cars and I believe we got a very reasonable deal. I would definitely buy from them again More

by lsgoodman Verified Customer Verified Customer

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I was so impressed and pleased with the treatment I received and the efficiency of Gregory Genesis. Big shoutout to Heather and Sean. received and the efficiency of Gregory Genesis. Big shoutout to Heather and Sean. More

by candylamacch Verified Customer Verified Customer

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The service here is fantastic. Everyone is friendly and helpful. I'm very happy to have found this dealership. Everyone is friendly and helpful. I'm very happy to have found this dealership. More

by mwadamik Verified Customer Verified Customer

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I did not have service, but purchased a vehicle. Ronnie Carden was excellent in getting back to me quickly, being very competitive with price and went out of his way to make the sale happen. I dec Ronnie Carden was excellent in getting back to me quickly, being very competitive with price and went out of his way to make the sale happen. I decided on this dealership rather than one closer to my house, even though the offers were the same, because the dealer was more focused on earning my business and making it a painless process. Also dealt with Sean Wood, Sale Manager who oversaw everything and has followed up. More

by Cataldof57 Verified Customer Verified Customer

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This was a great experience with great people that I dealt with. However, the car was only on 1/4 full of gas when I picked it up and the wiper blades may need to be replaced. Otherwise, a great experi dealt with. However, the car was only on 1/4 full of gas when I picked it up and the wiper blades may need to be replaced. Otherwise, a great experience with a professional, courteous, and fabulous sales team. Very impressive and I am very pleased. Jonathan Strouse More

by Jstrouse3 Verified Customer Verified Customer

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The staff are very accommodating, professional, and pleasant. The parts person is exceptional. Goes well out of his way to help! The service area is spotless and trendy. My only reason for one pleasant. The parts person is exceptional. Goes well out of his way to help! The service area is spotless and trendy. My only reason for one less star is their follow skills are a bit lacking. Rarely do i get a call for updates. More

by autobuyer2013 Verified Customer Verified Customer

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