Sean Wood
Sean Wood at Genesis of Highland Park

Sean Wood

Sales Manager

Genesis of Highland Park

2860 Skokie Valley Road
Highland Park, IL 60035

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4.8
41 Reviews

Dealership Experience

10 mos

Industry Experience

10 yrs, 11 mos

4.8

41 Reviews

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41 Reviews of Sean Wood

June 02, 2026

Dealership Rating
Employee Rating

I found Sean and Juan to be very professional. My limited experience with the service area has also been very good. More

by pngfridley
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Martinez, Jason Rezman

Jun 02, 2026

Genesis of Highland Park responded

Thank you for letting us know that Sean and Juan delivered such professional service and that your initial visits to our service area have been positive. We appreciate you trusting your Genesis GV70 with us and look forward to assisting you again.

May 29, 2026

Dealership Rating
Employee Rating

Sold a used jeep wrangler with a completely rusted out gas tank skid plate. Luckily I am handy and bought a new one and installed it before giving it to my kids. More

by gregwlilley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 05, 2026

Genesis of Highland Park responded

Thank you, Greg, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 23, 2026

Dealership Rating
Employee Rating

Juan was an outstanding sales representative to work with. Very knowledgeable, helpful and friendly. The entire experience at Genesis of Highland Park was excellent More

by DT2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Martinez, Jason Rezman

May 23, 2026

Genesis of Highland Park responded

We’re glad Juan made your experience so informative and welcoming. It’s wonderful to know your Genesis visit was excellent from start to finish. We look forward to assisting you again.

May 20, 2026

Dealership Rating
Employee Rating

Very nicely designed waiting lounge and very clever sales area. Conversation with the client can be in the comfortable seating place, verses formal office. More

by AIZIKCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Genesis of Highland Park responded

It’s wonderful to hear our lounge design and sales area offered a more relaxed space for your Genesis experience. We arranged the seating so conversations could flow comfortably instead of in a formal office. Thank you for the five-star rating.

May 20, 2026

AIZIKCH responded

I am a designer, mainly working in the Trade Show industry. Design the events and stands for exhibits. Used this concept on the Show floor, but first time seeing it at the Dealership.

May 20, 2026

Dealership Rating
Employee Rating

Just a great experience. From my first call to check availability to going in to see the car and the test drive, they made the process quick and easy. More

by davidpsugg
Recommend Dealer
Yes
May 20, 2026

Genesis of Highland Park responded

It’s wonderful to hear your inquiry about availability and the viewing went so smoothly. We’re glad our team could make checking out the Genesis quick and the test drive easy. Thank you for sharing your experience, and we look forward to seeing you again.

May 20, 2026

Dealership Rating
Employee Rating

Sales process was pleasant and Ronnie led us to choose a right model for our needs. Financing was a bit confusing but better than expected. Management of the lease process was efficient. Overall experience More

by lfuwa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Carden, Jason Rezman

May 20, 2026

Genesis of Highland Park responded

Thank you for sharing your experience. We’re glad Ronnie helped you find the right Genesis GV80 and that the lease process was efficient. Your patience with financing paid off, and we hope you enjoy every drive.

May 14, 2026

Dealership Rating
Employee Rating

They were nice and welcoming with process not taking much of a time Have a very beautiful office for your entire stay More

by martinkarikari8626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fernando Dosamantes

May 14, 2026

Genesis of Highland Park responded

Thank you for sharing your experience with your Mercedes-Benz GLE-Class service. It’s great to hear our team made the process quick and welcoming. We’re glad you enjoyed the office space during your visit.

May 08, 2026

Dealership Rating
Employee Rating

I had a great experience leasing my G70. Smooth and easy. Sean and Ronnie were great to work with. More

by steve@chicagobroker.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2026

Genesis of Highland Park responded

It’s great to hear your Genesis lease was smooth and easy. Sean and Ronnie enjoyed working with you. Thank you for choosing Genesis.

May 03, 2026

Dealership Rating
Employee Rating

I would say the people in Genesis of Highland Park are not my business partners. They are more likely my families. After failing to find such a faithful dealer, I eventually had met the best customer care More

by Hlee29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2026

Genesis of Highland Park responded

What a pleasure to hear that our Genesis specialists treated you like family throughout your journey. We’ll share your kind words with Sean and the entire team, and we hope you continue enjoying your new GV70.

March 08, 2026

Dealership Rating
Employee Rating

Excellent service and timely response to my queries regarding my car and its needs and with the rental as well. More

by ramina.samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Carden, Jason Rezman

Mar 08, 2026

Genesis of Highland Park responded

It’s great to hear our service department addressed your Genesis’ needs promptly and provided a smooth rental experience. Please let us know if you need anything else down the road. Thank you for sharing your feedback.

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