Sean Wood
Sean Wood at Genesis of Highland Park

Sean Wood | Page 2

Sales Manager

Genesis of Highland Park

2860 Skokie Valley Road
Highland Park, IL 60035

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4.8
57 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

11 yrs, 3 mos

4.8

57 Reviews

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57 Reviews of Sean Wood

July 17, 2026

Dealership Rating
Employee Rating

The sales person and manager were great to work with. Very upfront with pricing. No gamesmanship. Better warranty and free service period compared to Lexus. I was very pleased with the deal I got. More

by L.Walsh
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bekk Bayarsaikhan

Jul 17, 2026

Genesis of Highland Park responded

Delighted to know our team provided transparent pricing, a robust warranty, and a complimentary service period. It’s gratifying this stood out compared to your Lexus experience. Enjoy your Genesis and we hope to see you again soon.

July 15, 2026

Dealership Rating
Employee Rating

I finally found a dealership that treats me like a valued customer, instead of a distraction they need to make excuses to about work that didn't get done. My only regret is, it took me this long to find the More

by 9phil9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Martinez, Jason Rezman

Jul 16, 2026

Genesis of Highland Park responded

It’s fantastic to know your Genesis G90 service visit made you feel genuinely valued. Hearing that you’ll return for future services truly means a lot to our team. Thank you for choosing us.

July 14, 2026

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Employee Rating

Horrible experience. Vehicle was damaged and i was told only one scratch. Broken door. Bad brakes. Spoiler doesnt work. More

by bmorrow0209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joey Gesualdo

Jul 17, 2026

Genesis of Highland Park responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 11, 2026

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Employee Rating

Honestly this was my best car buying experience. I did not feel pressured, forced into something I did not want, or overcharged. What I expected wad what I got, and it was so good that this will be More

by Matthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2026

Genesis of Highland Park responded

Thank you for sharing that your purchase experience with the used BMW 550e was stress-free and fair. We’re glad our sales, management and finance teams provided friendly service every step of the way. Our team including Joey, Juan and Sean appreciates your kind words and looks forward to helping you again.

July 03, 2026

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Employee Rating

The dealers at this location were professional, kind, and informative in assisting me in purchasing our Genesis. More

by LIM9620228
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Rezman, Heather Cowan

Jul 03, 2026

Genesis of Highland Park responded

It’s wonderful to hear our team provided professional, kind, and informative support for your Genesis GV80 purchase. Thank you for choosing us and sharing your feedback. We look forward to assisting you again.

June 18, 2026

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Employee Rating

These guys have great customer service. I would and will recommend this dealership to my friends. More

by repifanio2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Gesualdo, Juan Martinez, Jason Rezman , Yaniel Gonzalez

Jun 18, 2026

Genesis of Highland Park responded

We’re thrilled to hear that our customer service made such a positive impression. Thanks for recommending our team to your friends, and we hope your new Genesis GV80 continues to exceed your expectations.

June 02, 2026

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Employee Rating

I found Sean and Juan to be very professional. My limited experience with the service area has also been very good. More

by pngfridley
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Martinez, Jason Rezman

Jun 02, 2026

Genesis of Highland Park responded

Thank you for letting us know that Sean and Juan delivered such professional service and that your initial visits to our service area have been positive. We appreciate you trusting your Genesis GV70 with us and look forward to assisting you again.

May 29, 2026

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Employee Rating

Sold a used jeep wrangler with a completely rusted out gas tank skid plate. Luckily I am handy and bought a new one and installed it before giving it to my kids. More

by gregwlilley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Fernando Dosamantes , mohammed alghzawi

Jun 05, 2026

Genesis of Highland Park responded

Thank you, Greg, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 23, 2026

Dealership Rating
Employee Rating

Juan was an outstanding sales representative to work with. Very knowledgeable, helpful and friendly. The entire experience at Genesis of Highland Park was excellent More

by DT2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Martinez, Jason Rezman

May 23, 2026

Genesis of Highland Park responded

We’re glad Juan made your experience so informative and welcoming. It’s wonderful to know your Genesis visit was excellent from start to finish. We look forward to assisting you again.

May 20, 2026

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Employee Rating

Very nicely designed waiting lounge and very clever sales area. Conversation with the client can be in the comfortable seating place, verses formal office. More

by AIZIKCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Genesis of Highland Park responded

It’s wonderful to hear our lounge design and sales area offered a more relaxed space for your Genesis experience. We arranged the seating so conversations could flow comfortably instead of in a formal office. Thank you for the five-star rating.

May 20, 2026

AIZIKCH responded

I am a designer, mainly working in the Trade Show industry. Design the events and stands for exhibits. Used this concept on the Show floor, but first time seeing it at the Dealership.

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