I continue to look at hybirds.
Anxious to view the new Prius at The LA Auto Show. It will probably be too small! Sad that Subaru continues to drag their feet. My family has purchas
Anxious to view the new Prius at The LA Auto Show. It will probably be too small! Sad that Subaru continues to drag their feet. My family has purchased five vehicles from Irvine Subaru. Our continued loyalty is more about the excellent service we have received over the years, than the cars themselves. Toyota's hybird technology should be shared with Subaru. The EV's are!
For now, we will just keep our two Forester's on the road. The three best things about Frank's Irvine Subaru are people! Sebastian, Laura, and Clemente.
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by HUBERTWELCH
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Thank you for your review! We are looking forward to 3 Hybrids coming out in 2025 :)
We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!
Very happy with their service.
It’s always busy but they move you through the process quickly.
It’s always busy but they move you through the process quickly.
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by DEITZP
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Hi, we really appreciate your great feedback! Safe travels!
service was excellent.
Completed first oil change and inspection of my new Subaru Outback Onyx XT.
Completed first oil change and inspection of my new Subaru Outback Onyx XT.
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by rfuert
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!
I’m very pleased with this dealership because I get
excellent service and a great place to wait for my car. I also like the fact that the service person text me to let me know my car is being worked on
excellent service and a great place to wait for my car. I also like the fact that the service person text me to let me know my car is being worked on.
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by GLORIA4
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2023 -
Irvine Subaru responded
Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Frank's Irvine Subaru!
Manager and technician were responsive to locate problem
and resolve the issue.
Loaner car was provided from start to finish.
and resolve the issue.
Loaner car was provided from start to finish.
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by cheng0
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Easy to make an appointment.
job was done when promised, & Concierge was very nice/friendly.
job was done when promised, & Concierge was very nice/friendly.
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by dangrey
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!
Stacy and Sebastian in the service department are the
best! I appreciate them both for helping me out
best! I appreciate them both for helping me out
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by steven18iniguez
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Stacy Carranza
Nov 22, 2023 -
Irvine Subaru responded
Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!
Honest, reliable, and very courteous staff.
My Subaru's are always clean when i pick them up!
My Subaru's are always clean when i pick them up!
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by paxrob
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Irvine Subaru responded
Thank you for your review! We really value you and appreciate your positive feedback We want all your experiences with us to be exceptional. If at any time we fall short, please let me feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!
The worst service for
the office, not the service bay
2 employees working line out the door
2 employees working line out the door
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by KEVDIANE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Leo fanatical
Oct 19, 2023 -
Irvine Subaru responded
Hi, Thank you for leaving a review! We would love to learn more about your experience with the wait times, please contact our Service Manager, Sebastian Calvo on his personal line at (949) 600-3470 and we would be happy help correct. We take our feedback very seriously and are looking forward to hearing from you!
Maintenance and recall took less than expected and great
service with the employees as well. Offered to wash car as well which was a plus for me.
service with the employees as well. Offered to wash car as well which was a plus for me.
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by cardilioflores123
Verified Customer
Verified Customer
Service Price Transparency
Oct 19, 2023 -
Irvine Subaru responded
Thank you for your positive review, we greatly appreciate your feedback! Hope to see you for your next service!
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