Sebastian Calvo
Sebastian Calvo at Irvine Subaru

Sebastian Calvo | Page 21

Service Director

Irvine Subaru

23663 Rockfield Blvd
Lake Forest, CA 92630

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254 Reviews
not yet
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254 Reviews

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254 Reviews of Sebastian Calvo

October 02, 2023

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Employee Rating

Oil change and tire rotation with an appointment took 1. 5 hrs, even the exterior car wash was great More

by allisonmchilders
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Recommend Dealer
Yes

October 02, 2023

Dealership Rating
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Always an excellent experience! !!Employees r personable and professional. Showroom is so clean. Thk u Irvine Subaru for ur consistent excellence. More

by irenekane
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Nov 24, 2023

Irvine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank's Irvine Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

October 02, 2023

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Can always count on Irvine Subaru for the exceptional service! Been coming to get my car serviced here for years now and will continue to do so. From the amazing customer service to the swift work perfor More

by orchidvee
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Nov 24, 2023

Irvine Subaru responded

Hi, we appreciate your positive review of your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 01, 2023

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Pleasant environment and friendly staff, but they’re charging $185/hour for repair work, and clearly logging 50%-100% more time than actually worked. More

by DAVILV2U
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Laura Flanagan , Sam Flores

Nov 24, 2023

Irvine Subaru responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to Carissa Sanchez at carissas@irvinesubaru.com at your earliest convenience to discuss how we can turn this experience into a positive one.

October 01, 2023

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Speedy service and staff are super nice! The line was long-ish when I arrived but staff moved thru it fast! More

by apache.rose
Service Price Transparency
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Recommend Dealer
Yes
Nov 23, 2023

Irvine Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

October 01, 2023

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60,000 service… car was leaking driveway when I returned took back in to fix and they said would come out to clean driveway took a few days but did make it. Not perfect but very good More

by robonsonjill50
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: R. Medina

October 01, 2023

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This place was efficient and fast as all get out. I have a merceds that takes at least a week to ever get finished, if I’m lucky! I love this place! More

by deniseeb
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Recommend Dealer
Yes
Nov 23, 2023

Irvine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We want all our customers to feel this way when leaving our dealership!

September 30, 2023

Dealership Rating
Employee Rating

Service was fast and the people were friendly. I was in and out quickly. I liked that the car was washed. More

by JBOKN31
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 28, 2023

Irvine Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Our team is available should you require any extra help.

September 30, 2023

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Employee Rating

We had a problem with the air conditioning compressor of our Forrester. Sabastain Calvo (service manager) personally assisted us and offered to replace it due to our concern with the potential failure's aff More

by rdscheibel
Service Price Transparency
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Recommend Dealer
Yes
Nov 23, 2023

Irvine Subaru responded

Hi, thank you for sharing your positive experience! We want all our customers to feel this way when leaving our dealership!

September 30, 2023

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Employee Rating

We can count on Irvine Suburu to keep our Crosstrek running smoothly and safely! We love your service! More

by MONASWAIN
Service Price Transparency
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Recommend Dealer
Yes
Nov 24, 2023

Irvine Subaru responded

Hi Monaswain, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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