Sebastian Calvo
Sebastian Calvo at Irvine Subaru

Sebastian Calvo | Page 22

Service Director

Irvine Subaru

23663 Rockfield Blvd
Lake Forest, CA 92630

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254 Reviews
not yet
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254 Reviews

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254 Reviews of Sebastian Calvo

September 27, 2023

Dealership Rating
Employee Rating

Great team, I have been going there for years. They know me, they know my car, and I trust them. More

by ryanhammett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan , Ceaser

Nov 24, 2023

Irvine Subaru responded

Hi, we really appreciate your great feedback! Please don't hesitate to reach out to us if there's anything more we can do!

September 25, 2023

Dealership Rating
Employee Rating

Quick snd easy, wait time was short. The service manager was very helpful. Thank you More

by eramos12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Nov 24, 2023

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

September 25, 2023

Dealership Rating
Employee Rating

Your staff is knowledgeable, friendly and helpful. I don’t want to write more. Don’ put restrictions on a review More

by JUDYTRACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Irvine Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank's Irvine Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2023

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Employee Rating

This service was related to the warranty on my tires. I appreciated that Sebastian gave the go ahead for Laura to call the MFG about the warranty. They don't usually do this apparently. Unfortunately More

by Lori M
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Nov 24, 2023

Irvine Subaru responded

Hi Lori, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 24, 2023

Dealership Rating
Employee Rating

Everyone was courteous and professional that I dealt with. Unfortunately, Subaru is aware of a defect in the 2019 Outback model cover over the computer command center and has not taken steps to replace More

by Sheree Benson Ito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Nov 22, 2023

Irvine Subaru responded

Hello Sheree, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Carissa Sanchez at carissas@irvinesubaru.com and we will do our best to make this better.

September 23, 2023

Dealership Rating
Employee Rating

The service center continues to provide the upmost, professional care, at reasonable prices. Thank you. More

by BOH4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Nov 24, 2023

Irvine Subaru responded

Thank you for your review! We really value you and appreciate your positive feedback. We want all your experiences with us to be exceptional. If at any time we fall short, please feel free to contact me directly at (310) 463-1574 or crystalr@irvinesubaru.com I hope you have a wonderful day!

September 23, 2023

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Employee Rating

Very helpful! Had car ready right on time. Thanks for taking such good care of us. More

by djsonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Nov 24, 2023

Irvine Subaru responded

Hi, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Frank's Irvine Subaru!

September 22, 2023

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Employee Rating

Great service. Radio head unit updated and has new button for Auto/Hold. I love it!! More

by freefall74
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 21, 2023

Dealership Rating
Employee Rating

My service rep Laura is professional and through. Irvine Subaru Service provides customer transportation with kind, professional and trustworthy drivers. Highly recommend them all. More

by The Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Flanagan

Nov 24, 2023

Irvine Subaru responded

My service rep Laura is professional and through.

September 21, 2023

Dealership Rating
Employee Rating

Service advisor was fantastic and service was timely. Thanks for staying so great as usual. More

by JNEWLANDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2023

Irvine Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Frank's Irvine Subaru!

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