I made an appointment, the service center took care of
everything! Love the service to drive you home… it really helps if you cannot stay and wait.
everything! Love the service to drive you home… it really helps if you cannot stay and wait.
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by TMNKOOK
Verified Customer
Verified Customer
Service Price Transparency
Feb 03, 2024 -
Irvine Subaru responded
Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!
Came in for 60 thousand mile checkup which was a bundled
price and I could have saved if I was able to put in certain parts myself. The clock was not correct and I had to come in a day later to have the p
price and I could have saved if I was able to put in certain parts myself. The clock was not correct and I had to come in a day later to have the proper time and year. The Crosstrek is not an easy model to change the time. After driving the car, one of the tire sensors malfunctioned but it was replaced without a charge which was a nice gesture since I had replaced all the tires. Personally, I think I should have gotten a coupon to save a bit since I was told by another mechanic that I probably spent 20 or thirty percent more by going to a Subaru dealer.
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by schnayer
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2024 -
Irvine Subaru responded
Hi, we really appreciate your great feedback! If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at carissas@irvinesubaru.com and we will do our best to make this better.
Clemente is my go to guy when it comes to taking care of
my Subaru. He’s knowledgeable and is always keeping me up to date.
my Subaru. He’s knowledgeable and is always keeping me up to date.
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by Ricardo Lopez
Service Price Transparency
Feb 02, 2024 -
Irvine Subaru responded
Hi Ricardo, we're happy you found our staff to be so supportive during your experience here at Frank's Irvine Subaru. Safe travels!
It’s always a pleasure to do business with Irvine Subaru.
Check in goes quickly and the techs are friendly and courteous. Service is great and the free car wash is a nice bonus! The waiting area is clean
Check in goes quickly and the techs are friendly and courteous. Service is great and the free car wash is a nice bonus! The waiting area is clean and comfortable. This dealership really cares about their customers.
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by SWEETIEGIRL3
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Leo Fabatia
Feb 02, 2024 -
Irvine Subaru responded
Hi, thank you so much for your positive comments about Frank's Irvine Subaru! We hope you have a great day!
I admire the Irvine Subaru for their great job they
always do on my Outback every time I need and thank them for good advice, honesty and good quality. Thank you!
always do on my Outback every time I need and thank them for good advice, honesty and good quality. Thank you!
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by MIKEVORONEL
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2024 -
Irvine Subaru responded
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The staff is helpful and efficient.
I was pleased with the body work on my Legacy.
I was pleased with the body work on my Legacy.
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by jpeyes@aol.com
Verified Customer
Verified Customer
Service Price Transparency
Jan 28, 2024 -
Irvine Subaru responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Frank's Irvine Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everyone from the service people to the sales associates
are welcoming and very friendly! They made feel at home.
are welcoming and very friendly! They made feel at home.
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by shepardgreg
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2024 -
Irvine Subaru responded
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Outstanding dealership and service dept.
We have purchased 2 Outbacks from Irvine Subaru and will be back.
We have purchased 2 Outbacks from Irvine Subaru and will be back.
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by JB
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2024 -
Irvine Subaru responded
Hi, we really appreciate your great feedback! Please don't hesitate to reach out to us if there's anything more we can do!
I had a very good service.
My car was looked over thorouughly and I appreciated the service.
My car was looked over thorouughly and I appreciated the service.
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by SALOMON1US
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2024 -
Irvine Subaru responded
Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Rafael is the best advisor and should get promoted to be
a manager in the future
a manager in the future
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by RAFAELM1
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2024 -
Irvine Subaru responded
Hi, thank you so much for your feedback! Rafael will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!