Sebastian was amazing!
He was so very helpful and courteous. Would recommend him to everyone!
He was so very helpful and courteous. Would recommend him to everyone!
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by Inparadise83
Jan 27, 2026 -
Showcase Honda responded
We are ecstatic to hear about your wonderful experience! Sebastian truly made a positive impact with his helpful approach and courteous service. Your recommendation means everything to us at Showcase Honda, and we're thrilled that you felt so well taken care of. Thank you for taking the time to share your feedback about the exceptional service you received.
The sales group was amazing and supportive, and got me in
and out of their section fast. At the finance level unfortunately we had to wait roughly 2 1/2 hours before getting in to sign because another buyer
and out of their section fast. At the finance level unfortunately we had to wait roughly 2 1/2 hours before getting in to sign because another buyer was very indecisive and stood in the finance office too long.
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by TONY@LUXURYAZLIVING.COM
Verified Customer
Verified Customer
Jan 08, 2026 -
Showcase Honda responded
We are absolutely thrilled to hear about your positive experience with our sales team and how they provided amazing support while helping you efficiently. Your feedback about the excellent service in our sales department means so much to us. We understand that the extended wait time in the finance area was frustrating, and we recognize how important it is to keep all aspects of the purchasing process moving smoothly. We truly value customers like you who take the time to share their complete experience, as it helps us continue improving our service.
It was great Everything was great I'm not sure what more
I need to say.
I need to say.
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by PKAIDER4
Verified Customer
Verified Customer
Other Employees Tagged:
Sebastian Castillo
Jan 06, 2026 -
Showcase Honda responded
We are grateful to hear that everything exceeded your expectations during your visit. Your wonderful feedback about having such a positive experience means the world to our team. We truly appreciate you taking the time to share your thoughts, and we look forward to continuing to provide you with exceptional service in the future.
The staff was polite and knowledgeable and respectable
and the dealership was nice and clean.
and the dealership was nice and clean.
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by LEE_VIGGIANO
Verified Customer
Verified Customer
Jul 28, 2025 -
Showcase Honda responded
Thank you for your review and for taking the time to share your experience with us. We are excited to hear that our team provided you with polite and knowledgeable service that met your expectations. Your kind words about our staff's respectful approach mean a great deal to us, as we strive to create a welcoming environment for every customer who visits.
Great car buying experience.
Diego was very helpful and attentive. Also, the finance manager made it a very smooth process. I will refer this dealership.
Diego was very helpful and attentive. Also, the finance manager made it a very smooth process. I will refer this dealership.
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by JCBELL0
Verified Customer
Verified Customer
Jul 22, 2025 -
Showcase Honda responded
We are delighted to hear that Diego provided you with such helpful and attentive service throughout your visit. It's fantastic to know that our finance team also contributed to making your process seamless and stress-free. Your satisfaction means everything to us, and we truly appreciate your trust in choosing our dealership. We are honored that you would recommend us to others and look forward to serving you again in the future.
Sebastian was very helpful, communication was clear.
Very satisfied with our experience. Excellent experience would recommend
Very satisfied with our experience. Excellent experience would recommend
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by BILLYBURNETT
Verified Customer
Verified Customer
Other Employees Tagged:
Sebastian Castillo
Jun 05, 2025 -
Showcase Honda responded
Thanks, Billy! We're thrilled to hear that you had an excellent experience with Sebastian. Clear communication is key, and we appreciate your recommendation. Looking forward to serving you again!
Very helpful and made sure I found the perfect car for my
daughter. Love this place
daughter. Love this place
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by SEAN.NAVAGE
Verified Customer
Verified Customer
Apr 21, 2025 -
Showcase Honda responded
Thanks for the wonderful feedback, Sean! We're thrilled to hear you found the perfect car for your daughter. Providing great service is our priority, and we're glad you had a positive experience. Looking forward to helping you again in the future!
My experience with Showcase Honda was disappointing and
aligns with numerous other negative reviews. They add approximately $1,500 (not included in the list price) for a "Showcase Value Package" and "Zakte
aligns with numerous other negative reviews. They add approximately $1,500 (not included in the list price) for a "Showcase Value Package" and "Zaktek" extras that offer little to no real benefit to the buyer.
We purchased a used vehicle on a Friday afternoon. While the sales rep had the car washed and waiting which was appreciated the interior hadn't been detailed at all. We found a 200mg caffeine pill in the center console and dried spill stains around the cupholders. They promised to clean it while we completed the paperwork, but after everything was signed, my family and I waited another 30 minutes for the car to be brought around.
After a couple of days, I had second thoughts and noticed they advertise a "Love It or Leave It" 3-day/300-mile guarantee. I called Sunday morning to ask about buying back my trade-in and even drove back to the dealership that same day. I was told nothing could be done until the vehicle was “inspected.” By Tuesday, my trade-in was already listed for sale on their website.
Despite contacting them multiple times a day, I couldn’t get a straight answer or any pricing. They mentioned they’d sell it back to me for $500 over their cost, which gave me some hope but after nearly a week of follow-ups, a sales manager finally got back to me Thursday afternoon to tell me the car had been sold. His exact words: "We're in the business of making money."
Legally, they’re under no obligation to take back the car or sell me my trade-in, but the delays, lack of transparency, and misleading communication were incredibly frustrating. This experience has completely eroded my trust in traditional car dealerships. Consumers deserve better protection in situations like this.
I won’t be buying another car from a dealership again especially not from Showcase Honda.
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by Matthew Hatt
Apr 14, 2025 -
Showcase Honda responded
We understand that the additional charges for extras were unexpected and we also regret that the condition of your vehicle didn't meet expectations. While we do our best, we’ll work on ensuring all details are addressed prior to delivery. Regarding the “Love It or Leave It” guarantee, we understand the frustration with the delays and communication. We’ll continue improving our response times and transparency to avoid this in the future. If you'd like to discuss this further, Lindsay Voss, our Customer Relations Manager, is available at 602-604-6539 or lvoss@vtaig.com.
The truck we bought is everything we wanted.
We have still not received paperwork via email regarding purchase.
We have still not received paperwork via email regarding purchase.
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by Readerlady
Verified Customer
Verified Customer
Mar 13, 2025 -
Showcase Honda responded
Thanks! We're thrilled to hear you love your new truck! I apologize for the delay in paperwork; we’ll follow up to ensure you receive it soon. Enjoy your new ride!
Best Honda dealership in the valley!
I am giving them five stars🌟🌟🌟🌟🌟
Shop here, don’t waste your time shopping around they have everything you need.
I am giving them five stars🌟🌟🌟🌟🌟
Shop here, don’t waste your time shopping around they have everything you need.
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by JDIAZ20102002
Verified Customer
Verified Customer
Feb 17, 2025 -
Showcase Honda responded
Thanks! We’re thrilled to hear you had such a positive experience. Our team works hard to provide everything you need, and your recommendation means a lot to us. We look forward to seeing you again soon!