Sebastian Mena

I am very pleased with the staff that helped this purchase go easy and smooth. Special thanks to LAURA RAMIREZ (Sales Associate)she took care of me in a professional manner and she was very helpful a purchase go easy and smooth. Special thanks to LAURA RAMIREZ (Sales Associate)she took care of me in a professional manner and she was very helpful answering all of my questions, as well as helping me find the car I needed and most importantly sticked to my budget. I was purchasing the car from out of state and she even took the chance to take a few video clips to show me the car and so that I could check its condition. I hope making business again with this dealership in the future! Thank you! More

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I recently purchased a new Camry from Heritage Toyota, and I couldn't be happier with my experience. From start to finish, the team was exceptionally accommodating, working around my needs and ensuring a and I couldn't be happier with my experience. From start to finish, the team was exceptionally accommodating, working around my needs and ensuring a smooth process. A special shoutout to Abdullah, my salesman, who truly made the difference. Abdullah is not only very friendly and approachable, but his knowledge of the vehicles was impressive and incredibly helpful. He offered me a great deal that I was thrilled with. Throughout the entire process, Abdullah's great demeanor and personality made me feel comfortable and at ease. Overall, I felt very happy with the outcome and highly recommend Heritage Toyota and Abdullah to anyone in the market for a new car. They go above and beyond to make sure you leave satisfied! More

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Sebastian was very kind and easy to communicate with and he helped me very much. he helped me very much. More

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This dealership helps its customers, gives you the best rates in the area and very professional service rates in the area and very professional service More

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⭐⭐⭐⭐⭐ I had an absolutely fantastic experience at Heritage Toyota Catonsville. From the moment I walked in, the staff was friendly, professional, and incredibly attentive. Sebastian Mena went above a Heritage Toyota Catonsville. From the moment I walked in, the staff was friendly, professional, and incredibly attentive. Sebastian Mena went above and beyond to make the process smooth and stress-free, answering all my questions and ensuring I felt confident in my decision. He’s an outstanding professional very kind and knowledgeable. The selection of vehicles was impressive, and I found exactly what I was looking for at a great price. The team was transparent and honest throughout, which made the entire process even more enjoyable. I also want to give a shout-out to the finance department for working tirelessly to get me the best deal possible. Their dedication and expertise were truly appreciated. If you’re in the market for a new or used vehicle, I highly recommend Heritage Toyota Catonsville. They’ve earned a loyal customer for life!” More

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Completely dissatisfied with Monir Chowdhury, If you must, I would reccomend any other sales person and perferably dealership. His lack of knowledge and his complete lack of communication will guarantee must, I would reccomend any other sales person and perferably dealership. His lack of knowledge and his complete lack of communication will guarantee an extremely poor experiance. Your sale only matters not your satisfaction as he will try and lead you to believe. Once you are out the door you are non-existent. Hopefully this will help someone before they make the same mistake. More

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I have written about my experiance with the sales person Monir Chowdhury, I would like to add Aaron Webb who is "supposed" to be a sales manager which would lead you to believe he is proffesional in his wor Monir Chowdhury, I would like to add Aaron Webb who is "supposed" to be a sales manager which would lead you to believe he is proffesional in his work. The purchase of my vehicle was to include the ev charger that came with the vehicle. It was included within my purchase documents. I only recieved part of the charger not all that was to come with it for charging, which left me without a way to charge properly. As with his sales associate they would promise to get back to you but never did and would not return calls. I would highly suggest that you find another person to deal with who is more professional. Unfotunately I will have to file a complaint with the attorney generals office and better business bureau as there is no communication once you are out the door. Please beware and I would suggest any other dealership so as not to go through the pains if you have any minor issue, as it WILL be ingnored. More

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Coming in I was very nervous, but Maria was extremely helpful and knowledgeable with a great spirit that makes you feel comfortable. I would definitely buy another car from Maria! A+ service! helpful and knowledgeable with a great spirit that makes you feel comfortable. I would definitely buy another car from Maria! A+ service! More

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When I needed help they all disappeared because nobody wanted to help. They sold me a car that they did not even know about But I still accepted the car. My financial advisor did not tell me the full pric wanted to help. They sold me a car that they did not even know about But I still accepted the car. My financial advisor did not tell me the full price of things before I brought them. Overall performance was terrible. More

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Hello, I bought a car couple of weeks ago. The agent was very helpful. He understands what we are looking for and find the car under our budget. We really appreciate it. Thanks, The agent was very helpful. He understands what we are looking for and find the car under our budget. We really appreciate it. Thanks, More

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