95 Reviews
Write a Review95 Reviews of Sebastian Mortenson
May 14, 2020
I had a great experience at BMW of Darien. Purchasing my vehicle could not have been easier. My salesperson Sebastian did a fantastic job. Keep up the great work! vehicle could not have been easier. My salesperson Sebastian did a fantastic job. Keep up the great work! More
Other Employees Tagged: Anderson Cherilus
May 06, 2020
Sebastian was an excellent salesperson to partner with. He helped me locate the vehicle that I wanted and he was exceptionally patient and informative the entire time. He helped me locate the vehicle that I wanted and he was exceptionally patient and informative the entire time. More
Other Employees Tagged: Ebony Haney
April 18, 2020
This is my third bmw purchase with bmw of Darien and I can honestly say that I have always been treated very well and the service is top notch. I’ve owned many cars and can honestly say that the service I can honestly say that I have always been treated very well and the service is top notch. I’ve owned many cars and can honestly say that the service I receive here is the best. Highly recommend this dealership More
Other Employees Tagged: Tim Haines
March 02, 2020
Very professional and highly efficient. BMW of Darien provides updates via text and responds quickly if I have any questions about my car while it’s being serviced. The new video inspection is helpful a provides updates via text and responds quickly if I have any questions about my car while it’s being serviced. The new video inspection is helpful and a great feature. Overall, the service here is 10 out of 10. Every step of process is top notch (reception, service rep, technician, loaner car. More
Other Employees Tagged: Vince Pampena , Reception desk is always helpful
February 27, 2020
Anthony Fischetti is a gem at the service department. He is efficient and gets it done. Make sure you only ask for him. Quick and painless! is efficient and gets it done. Make sure you only ask for him. Quick and painless! More
Other Employees Tagged: Anthony Fischetti
February 07, 2020
I recently purchased a preowned X5 from Sebastian. From my initial phone call to picking up the truck, my experience was flawless. I live in New York so I was hesitant to purchase a vehicle out of state bu my initial phone call to picking up the truck, my experience was flawless. I live in New York so I was hesitant to purchase a vehicle out of state but Sebastian made me feel comfortable with the process. He showed me everything on the truck, every imperfection so there were no surprises when I arrived. The truck was everything I had hoped for and more! This was my absolute best experience purchasing a vehicle! Anderson in finance was a pleasure to work with. He explained everything step by step. When the time comes for a new BMW I will without a doubt go to this dealership! More
Other Employees Tagged: Anderson Cherilus
January 29, 2020
Staff are always friendly and professional. They go out of their way to make you comfortable while waiting and keep you posted as to what is going on! of their way to make you comfortable while waiting and keep you posted as to what is going on! More
Other Employees Tagged: Vince Robustello
July 27, 2017
Great Service Seb is great, he is a professional, honest, and personable salesman. We had a great experience at BMW of Darien and everything was handled well. Seb is great, he is a professional, honest, and personable salesman. We had a great experience at BMW of Darien and everything was handled well. More
May 15, 2015
Pre-owned BMW 528xi Purchase Easy, fast, efficient and pleasant! Seb was outstanding. I was on my way to BMW Tenafly, NJ, but he persuaded me to visit them first and that, I w Easy, fast, efficient and pleasant! Seb was outstanding. I was on my way to BMW Tenafly, NJ, but he persuaded me to visit them first and that, I would not be disappointed. So, I turned around at Waterbury and headed to Darien. Though skeptical at first, I was not disappointed and the services provided by him were "outstanding". The process was efficient and most importantly "painless". Well done Seb! QK More
Other Employees Tagged: Anthony Martinez
January 05, 2015
Wprst Ever Leased brand new 528xi 2013 -sales experience perfect. Sebastian is great. Service is completely worst. Car has serious engine problem and stalls a Leased brand new 528xi 2013 -sales experience perfect. Sebastian is great. Service is completely worst. Car has serious engine problem and stalls all the tome witn 6800 miles. Service Manager called me back after many hours telling me I will need to wait 3 weeks for appointment with loaner. Told him unacceptable ,, he told me too bad. Now I don't know how a $60k car can have such a problem as serious as this, but where there is smoke there is fire. It prompted me to do some digging and did read some serious recalls on edmunds for BMW recent model years and engine bolts becoming loose causing serious engone issues. I suspect the dealer knows and simply because I am middle class and dont have 10 of these cars like every other stepford wife in this town and investment banker husband, he of course does bot want to assist me at all since i wont be paying him a christmas bonus annually. 3 weeks to secure a loaner? Really hiw dumb do a look? for a 60$ k car that wont start and dies for no reason kess a year old? More