Selwyn Brown | Page 17

New Car Lease Everyone we dealt with was very helpful and friendly. Ended up needing to take the vehicle back for some body work due to some water stains during or Everyone we dealt with was very helpful and friendly. Ended up needing to take the vehicle back for some body work due to some water stains during original paint job. Dealt with Body Shop and Service. Both departments helpful and friendly. More

Print

Highly Recommend Jeff Wyler Nissan I contacted several dealers via email to get quotes on a new Altima. Jeff Wyler Nissan was the quickest to respond and offered a great price. When a I contacted several dealers via email to get quotes on a new Altima. Jeff Wyler Nissan was the quickest to respond and offered a great price. When another dealer offered to beat their quote, I sent an email thanking them for their time, but David Goodwin called me and advised me that they were serious about earning my business. They ended up offering me a better deal which was fantastic, but the professionalism and responsiveness to my inquiries is what impressed me the most. I drove farther to do business with them and did not regret it. The car I was interested in was ready for me, and David treated us very well. He was knowledgeable about the features and made our final purchase negotiations pleasant and respectful. The sales manager, Jeremy Cupp, was friendly, and the finance manager, Selwyn Brown, was efficient, professional, and easy to work with. It was an outstanding buying experience from initial inquiry through purchase and delivery. I highly recommend David Goodwin and Jeff Wyler Nissan. More

Print

Outstanding!!!!!!!!!!!! This was more than an car buying experience. This was true testiment of what a family is. And my man John Reed was a true God send! To john and the This was more than an car buying experience. This was true testiment of what a family is. And my man John Reed was a true God send! To john and the group that was there till the end.... I love you guys! More

Print

John made me feel very comfortable about buying my SUV. John made me feel very comfortable about buying my SUV. He ask questions to help me find exactly what I was looking for. I would definitely recomme John made me feel very comfortable about buying my SUV. He ask questions to help me find exactly what I was looking for. I would definitely recommend my family and friends to stop in Jeff Wyler and let John help them. More

Print

Let me start by saying, "We had the most pleasant car buying experience of our life!" If you're shopping for a car, drive right over to Jeff Wyler Fairfield Cadillac Kia Nissan to get your next vehi car buying experience of our life!" If you're shopping for a car, drive right over to Jeff Wyler Fairfield Cadillac Kia Nissan to get your next vehicle. We purchased two new cars to replace our wrecked 2000 Toyota Sienna and our aged 1995 Honda Accord. Jeremy Wright (Sales Professional) negotiated our deal over the internet. We haggled over several days trying his patients with numerous emails, but Jeremy pleasantly responded to them all. We arrived at an "Out The Door" price including taxes and title -- only to find out -- we made a mistake. Marc Ancona (Sales Manager) caught the mistake when he crunched the numbers and informed us. But instead of making us pay for our mistake, Marc subtracted the error from the cost of the vehicle which cut into the dealers profit. How many dealerships would do that. Selwyn Brown (Finance Manager) was very personable and pleasant to work with as well. Instead of pushing many costly additions, we shared stories while completing the final documents. What a dealership! If you want honest salesman (Jeremy Wright), superior customer service (before and after you close the deal), and competitive pricing then shop at Jeff Wyler Fairfield Cadillac Kia Nissan and you won't be disappointed. We Weren't! More

Print

everyone was really nice the day I went to buy my card duke helped me find the perfect car, ,I went to change the oil of my car and the staff from service was very nice to, I definitely recommend Jeff Wy duke helped me find the perfect car, ,I went to change the oil of my car and the staff from service was very nice to, I definitely recommend Jeff Wyler Fairfield. Thank you so much............. More

Print

The experience was the best, that we have encountered in The experience was the best, that we have encountered in all the years of buying cars. Actually, we were undecided as to the type of vehicle, we w The experience was the best, that we have encountered in all the years of buying cars. Actually, we were undecided as to the type of vehicle, we wanted, with the exception that it had to be GM. We had stopped in the KIA dealership, just to see what gift I had won, on the scratch off card received in the mail. We were immediately met by Raymond Richard. Raymond asked if we were looking for a new or used car, Jeanette told him that she was interested in New Cadillac, but uncertain as to what. Richard took us over the the Cadillac side, and introduced us to Brad Childers and Harold McPeek. Everyone in the dealership was so nice, and surprisely people not even involved with our deal, acknowledged us by saying "Good Morning". We had been at a GMC dealer earlier, and were not even approached by anyone to ask to help us, so we left and found our way to "King Richard". Raymond explained the options on the ATS, during the test drive, some that we were unaware of, even though we had checked the vehicles out on the internet. We were very impressed with Raymond. He made us feel as through our questions, no matter how small was important to him. The professionalism of Raymond Richard, Harold McPeek, Brad Childers and Selwyn Brown was great, and made us feel comfortable with the information that we were receiving. We are very happy that we came to Jeff Wyler Cadillac. Thank you for the Great Experience Bill and Jeanette Brown More

Print

When I completed my supplier discount certificate my information was sent directly to the dealership. Harold emailed me right away offering his assistance and he sent me several emails with pictures of information was sent directly to the dealership. Harold emailed me right away offering his assistance and he sent me several emails with pictures of vehicles that I might be interested in. Harold was very attentive to my needs. He offered to come in on his off day or to stay late if I needed. I had been visiting several dealerships and communicating with a few salesmen online but the moment I actually spoke to Harold I knew he was who I wanted to purchase my vehicle from. He made me feel at ease from the very beginning. He also informed me that if they did not have what I wanted, he could find and get it for me. He was very patient, friendly, and he made my car buying experience very comfortable. After completing all the paperwork, he had my new vehicle washed, gassed up, with a pretty bow and sign on it. Then he took the extra steps to show me how to operate and program my new vehicle and set up on-star for me. I could go on and on about how satisfied I was with my experience at Jeff Wyler Fairfield Cadillac. Harold has excellent customer service skills and I would recommend all of my family and/or friends to him!! More

Print

I bought a 2012 Dodge Challenger from this place, where it was nice at polished up only to notice that the trunk button had been shoved through the dashboard, the weather stripping under the hood was loose it was nice at polished up only to notice that the trunk button had been shoved through the dashboard, the weather stripping under the hood was loose and came loose when going down the highway and to make the experience even worse, when the car was salt covered (as we all were this winter) a very significant defect showed up on the front, passenger side bumper. The car had obviously been either hit with something or had hit something, then simply, as their own auto body expert pointed out, "hand brushed over with paint". They, of course, denied any liability for the damage and refused to make good on their deed of selling me a damaged vehicle. I do know the term, "buyer beware" very well however, I cannot believe the complete lack of integrity in selling damaged goods to an unsuspecting customer. During my visit to have what they would make good on I also had found out the car had been in a rear end collision while the sticker on the car had stated that the vehicle was "CarFax approved." It wasn't until my visit there that I was told that a Carfax report should have been presented to me. If I had known of this vehicle's condition, I never would have entertained the purchase. In a very strained economy where we are now thriving on Customer Satisfaction for what's most important, repeat business, I will certainly never give thought to buying from Jeff Wyler again, nor would I ever refer them to friends or family. More

Print

John Reed was very knowledge able about the Escalade vehicle and very friendly. He was easy to work with and I didn't feel pressured. I would recommend anyone to seek his help with the purchase of a vehicle and very friendly. He was easy to work with and I didn't feel pressured. I would recommend anyone to seek his help with the purchase of a new vehicle. He is a hard worker. Selwyn Brown was also great to work with on the finance end of the business. Brad Childers was also professional on his part of this GM business. More

Print