Seref Denizeri | Page 24

Stopped in for an oil change on my 2010 Honda and left with a 2012! Very hesitant about leasing but Seref convinced me it was the economical way to go. Thanks, Seref! with a 2012! Very hesitant about leasing but Seref convinced me it was the economical way to go. Thanks, Seref! More

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MY HUSBAND MADE A 9:00AM APPOINTMENT WITH THE GERMAIN NAPLES HONDA SERVICE DEPARTMENT FOR A RECALL ISSUE ON OUR 2007 HONDA ODYSSEY, BY 4:00PM WE DROVE AWAY IN A NEW 2012 HONDA ODYSSEY, THANKS TO SEREF DE NAPLES HONDA SERVICE DEPARTMENT FOR A RECALL ISSUE ON OUR 2007 HONDA ODYSSEY, BY 4:00PM WE DROVE AWAY IN A NEW 2012 HONDA ODYSSEY, THANKS TO SEREF DENIZERI. WHAT AN AMAZING EXPERIENCE WE HAD WITH SEREF, ESPECIALLY SINCE WE HAD ALREADY MADE UP OUR MINDS NEVER TO PURCHASE ANOTHER AUTOMOBILE FROM HONDA BECAUSE OF THE BAD EXPERIENCE WE HAD PURCHASING OUR 2007 HONDA THERE 2 YEARS AGO THROUGH ANOTHER SALESMAN (WHO IS NO LONGER WORKING THERE, AND WE KNOW WHY). NEVER BEFORE HAVE WE DEALT WITH A SALES/CONSULTANT EXPERT LIKE SEREF. HE WAS VERY KNOWLEDGEABLE, COURTEOUS, CARING AND VERY, VERY PATIENT. WE NEVER FELT RUSHED OR PUSHED TO MAKE A DECISION, NO HIGH-PRESSURE TACTICS. GERMAIN NAPLES HONDA SHOULD HAVE SEREF TEACH ALL CAR DEALERSHIPS HOW TO HANDLE PROSPECTIVE BUYERS. HE TRULY IS A VERY GIFTED PERSON AND HONDA SHOULD BE VERY PROUD TO HAVE HIM ON THEIR TEAM. HE WILL BE HIGHLY RECOMMENDED TO OUR FAMILY AND FRIENDS, THEY DESERVE TO HAVE THE EXPERIENCE WE HAD. THANK YOU, SEREF! VIRGIL AND CATHERINE More

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It was a pleasure working with Seref. From the moment I walked in my experience was a pleasant, positive experience. I had gone to several other dealerships before going into Honda's showroom so I had the walked in my experience was a pleasant, positive experience. I had gone to several other dealerships before going into Honda's showroom so I had the opportunity of comparing everything. Both Serif and the sales manager, Peter were great to work with. Serif was very knowledgeable and helpful in explaining the automobile to me, especially after purchasing the car, he was so patient and made sure I knew how to operate all the "workings" on my new Honda Civic. Thank you Serif. Sincerely, Marilyn Toohey More

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I'm in sales so I'm tough. Giving someone a 5 would be nearly impossible. but I did give a 5 in friendliness. Also I can't remember the name of the finance person. He was very good and very efficient. nearly impossible. but I did give a 5 in friendliness. Also I can't remember the name of the finance person. He was very good and very efficient. However, I had to wait a long, long time to see his as there was someone else in front of me. That was a little annoying. Other than that I'm pleased with everything. More

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My name is Mira and I know that any busy car buyer might just read the first sentence, so to catch your attention, female seniors especially, if you are into getting a car, visit Germain Honda in Naples and just read the first sentence, so to catch your attention, female seniors especially, if you are into getting a car, visit Germain Honda in Naples and look for Mr. Seref Denizeri, the customer relations guy. He is not a car salesman, he is a car buying counselor , (my interpretation of his role!) which is a huge difference you will enjoy. He is also very knowledgeable, Hondas are great cars, but I won’t go into technical details, sensitive and gentle treatment is most important to me. I was looking for a car, checked a few car dealerships and then visited Germain Honda. For me, a car is a useful thing. But a car person who sells them, who looks after my interests, is a gift. If you wont to meet one such person, visit the Germain Honda in Naples, ask for Seref. Unusual name and even more unusual positive encounter. I was searching for a car to lease because my car was not as reliable as before. A lot of problems with the Auto shops, grumpy and disrespectful people, not to talk about dishonest diagnosis and money waste on unnecessary repairs. Being a senior citizen and a woman it was hard not to feel unsafe and unappreciated. That all changed when I entered the Germain Honda show room and was greeted with smiling faces. After all the negative encounters at other places, I was suspicious. I asked for Sherif Denizeri to whom I previously talked on the phone. A friendly face gentleman greeted me and I sat down to talk with him. He inquired about how I was doing, we chatted a bit about life and family, and he offered to help me with whatever car needs I had. I told him about my car troubles and what I was looking for. He escorted me outside to look at a few different possible vehicles that could be within my specifications and price range. The whole encounter was about the choice, my choice, what was available and useful to me. I was disarmed. Suspicion gone. I was calming down and feeling supported. I cannot believe I am writing this story about a good experience at a car Dealership, but I am. I thought at 70, I have seen it all. However, life has a way of surprising you and offering gifts in friendly encounters, even at a car Dealership. If you want to feel good, and get a good deal, come and visit Seref. He is not a car salesman, he is a car buying counselor and a caring person I can count on. My new silver Honda Fit is in my driveway, I am enjoying its comfortable ride and looking forward to years of headache free ownership. Thank you Seref. More

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friendly reception--listened to our needs--showed us many options--test drove vehicles--told us options to consider--gave great honda information--did not push us to purchase--all around excellent saleperso options--test drove vehicles--told us options to consider--gave great honda information--did not push us to purchase--all around excellent saleperson you----thank you for everything--great experience--very positive More

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I have been looking for a new car last 2 months wherever i go they were trying to trick me with some sales tactics since i came to Germain Honda and meet with Seref Denizeri. Very friendly,professional a i go they were trying to trick me with some sales tactics since i came to Germain Honda and meet with Seref Denizeri. Very friendly,professional and courteous person.He made my `stressful` experience very easy and fast.He explained all the options and possibilities very courteously.He took his time and explain every single detail.I`ve visit more than 10 dealers last two months Germain Honda and Seref was the best experience i had.Once again thank you for you all help. More

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Great professional and friendly service. Seref Denizeri, auto sales and Neil, sales manager both great people to work with. We walked in expecting to lease a base model CRV but once we took vehicle out on a auto sales and Neil, sales manager both great people to work with. We walked in expecting to lease a base model CRV but once we took vehicle out on a test ride, we realized that passenger side seat had no armrest. At this point we decided not lease that vehicle. Seref and Neil then showed us the next step up vehicle, with armrest and the rest is history. Thank you guys. More

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The Germain Dealership has been a part of my car leases for 15 years. As a loyal customer I would not go anywhere else. They are true professionals with the knowledge and foresight to know what the custo for 15 years. As a loyal customer I would not go anywhere else. They are true professionals with the knowledge and foresight to know what the customer needs even if the customer is not sure. My experiences have been with friendly, knowledgeable and personable staff from the sales reps to the financial officer and the service techs. I have never regreted the sales process or visiting the service department as I have always been attended to by courteous employees. More

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Seref was very personable and wanted to make sure that the vehicle we purchased was the one that met our needs. We have previously owned a Honda Odyssey and we do miss the flexibility of the vehicle and the vehicle we purchased was the one that met our needs. We have previously owned a Honda Odyssey and we do miss the flexibility of the vehicle and the amount of 'stuff' the vehicle can transport. We like the ride of the Odyssey and have had several passengers that commented on the luxurious ride. Seref was attentive but was not pushy. We would certainly recommend this sales person and the dealership. More

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