

26 Reviews
Write a Review26 Reviews of Serena Gilliard
August 19, 2025
Willing to make a sale. Needs to work on better pricing accuracy and transparency with dealer discounts and rebates. Sales contract figures are difficult to calculate agains Needs to work on better pricing accuracy and transparency with dealer discounts and rebates. Sales contract figures are difficult to calculate against the sales agreement. Deal was pressured and rushed with several sales people involved. More
Other Employees Tagged: Chris Strickland, Michael Torres, Codie Mcbride
August 19, 2025
Well, what I like about coming to Frisco Dodge dealership is that you always feel like you’re at home the people are very friendly all the service people there are very informative about what you are looking is that you always feel like you’re at home the people are very friendly all the service people there are very informative about what you are looking for and inquiring about your vehicle for particularly my jeep. I always feel like like I can Get things done and know that is gonna get done right as always been worth the drive to come there because I know that the service is always gonna be on the Mark More
August 17, 2025
Lyon was great! !!! No complaints and 10/10. Very quick and got exactly what I wanted! !!! No complaints and 10/10. Very quick and got exactly what I wanted! More
Other Employees Tagged: Lyon Alizna, Chris Strickland, Cody Vanlandingham, Codie Mcbride, Joshua Williams
August 16, 2025
Codie did a great job taking care of us. He was knowledgeable about the vehicle we were searching for and a pleasure to do business with. We only came in for a test drive but Codie sold U He was knowledgeable about the vehicle we were searching for and a pleasure to do business with. We only came in for a test drive but Codie sold Us on taking the vehicle home that same day More
Other Employees Tagged: Michael Torres, Codie Mcbride
August 15, 2025
Provide great service and attention. Everyone was focused on the customer experience. They did not press, but listened and worked to meet our needs. Everyone was focused on the customer experience. They did not press, but listened and worked to meet our needs. More
Other Employees Tagged: Michael Torres, Jonathan Shelton
August 15, 2025
Worst dealership I have ever worked with. They have a Dodge charger rt listed on their website for 32,800 tried to buy it for cash. Flat out told me they wouldn’t sell it for that price. They They have a Dodge charger rt listed on their website for 32,800 tried to buy it for cash. Flat out told me they wouldn’t sell it for that price. They wanted 10,000 more. They have 24 cars on their website for $25000 or more off msrp. They won’t sell you any of them for that price. I filled complaints with texdmv and the attorney general. Takes a while but eventually they will get to it. More
Other Employees Tagged: Rahim Gillani, Christian Rountree
August 14, 2025
Great service! Helped me in every way possible! Got a great deal for me! He is my salesman for life! Helped me in every way possible! Got a great deal for me! He is my salesman for life! More
Other Employees Tagged: Joshua Williams , Casey Hamilton
August 13, 2025
Service Advisor war professional, helpful and thorough. He was empathetic to my vehicle issues. I felt comfortable leaving my car there. He was empathetic to my vehicle issues. I felt comfortable leaving my car there. More
Other Employees Tagged: Chris Strickland, John Moen, Michael Torres , Rod Lilly
August 08, 2025
Entire staff was very friendly and worked hard to find us a great truck to buy a great truck to buy More
Other Employees Tagged: Jonathan Castillo, Michael Torres, Roderick Lilly
August 06, 2025
They gave me a good deal. Rodney, Serena and Michael bent over backwards to help me and care about my needs. Very customer focused. Rodney, Serena and Michael bent over backwards to help me and care about my needs. Very customer focused. More
Other Employees Tagged: Rodney Lilly; Michael Torres