Serge Orlov
Serge Orlov at Granite Subaru
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Serge Orlov | Page 3

Sales and Leasing Consultant

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Serge Orlov

July 28, 2023

Dealership Rating
Employee Rating

The dealership was well laid out and the staff was friendly. My only gripe is the vehicle was supposed to be ready when we got there and it wasn't. All in all, it was a good experience and I would More

by Ziggy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Simpson

Aug 02, 2023

Granite Subaru responded

Ziggy, we're sorry it wasn't ready when you arrived. We will review what happened to ensure it doesn't happen again.

April 30, 2023

Dealership Rating
Employee Rating

Both Dave and Serge were very helpful without being "pushy" and showed me what I was looking for. They followed up with me, and even though I decided to buy elsewhere, offered service for my new vehic More

by loishyoung
Recommend Dealer
Yes

Other Employees Tagged: Dave McBride

May 02, 2023

Granite Subaru responded

Thank you for the nice review. We're glad to have been of service.

April 22, 2023

Dealership Rating
Employee Rating

Smoothly run dealership, not a rude person in the bunch. And wonderfully done haggling. Would absolutely buy from them again. More

by scattin91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2023

Granite Subaru responded

Thank you for the nice review and compliments. We appreciate the kind words.

April 05, 2023

Dealership Rating
Employee Rating

Serge was great, pleasant. Able to get me what I wanted in the time I needed. More

by tbelanger19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2023

Granite Subaru responded

Thanks for the nice review. We'll pass the kudos on to Serge

April 04, 2023

Dealership Rating
Employee Rating

Everyone was very friendly. They worked with my finance situation. :) I would recommend this dealership to others. More

by kerri1207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Simpson

Apr 05, 2023

Granite Subaru responded

Kerri, thanks for the nice review. Your recommendations are appreciated.

April 04, 2023

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Employee Rating

Amazing how quick and easy it was. Would deffinetly recommend. They had the largest amount of options available More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2023

Granite Subaru responded

Jeremy, thank you for the great review. We make buying and servicing super easy and convenient. Your recommendation is appreciated.

March 27, 2023

Dealership Rating
Employee Rating

They delivered Excellent customer service, and kept promises. Wonderful experience and we love the new car! More

by shesmi67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Granite Subaru responded

Thank you for the wonderful review. We hope you enjoy the new car and we appreciate your business.

March 04, 2023

Dealership Rating
Employee Rating

Everyone was friendly and courteous. Serge was very helpful explaining everything on the car. And patient with all my questions😊 More

by tdesh55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Haley Nolan , Josh Simpson

Mar 07, 2023

Granite Subaru responded

Thank you for the great review. It's always nice to hear from another of Serge's happy customers.

February 23, 2023

Dealership Rating
Employee Rating

Serge was great. He walked us through the whole process and answered any questions that we had. He has been very responsive to any follow ups too. More

by mrsmichellesmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave McBride

Feb 23, 2023

Granite Subaru responded

Thank you for the great review. Serge does a great job for us from start to finish and even after the sale. We appreciate your business.

February 08, 2023

Dealership Rating
Employee Rating

Serge spent a lot of time with me and my partner to answer all of our questions and even stayed after hours with us. More

by jacleen.nash
Sales Price Transparency
Recommend Dealer
Yes
Feb 09, 2023

Granite Subaru responded

Jacleen thank you for the nice review. We're not surprised to hear that Serve stayed late. He and our entire prides themselves on delivering top notch customer service.

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