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Sergey Kramarchuk

Overview Reviews (903) Inventory (189)

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Sergey Kramarchuk

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Sergey Kramarchuk | Page 2

Service Advisor

Andrew Chevrolet

1500 West Silver Spring Drive
Milwaukee, WI 53209

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4.6

903 Reviews

Overview Reviews (903) Inventory (189)

Languages Spoken

English

Russian

4.6

903 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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903 Reviews of Sergey Kramarchuk

April 19, 2024

Dealership Rating

Employee Rating

Sergey is the best. Diagnosed issue quickly, responded promptly to questions and accommodated my schedule. Diagnosed issue quickly, responded promptly to questions and accommodated my schedule. More

by joanne.bischmann

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 20, 2024 -

Andrew Chevrolet responded

Hi Joanne, Thank you for your kind words about Sergey! We're thrilled to hear that he provided you with prompt and accommodating service. If you ever have any more questions or need assistance, don't hesitate to reach out. We appreciate your feedback!

April 19, 2024

Dealership Rating

Employee Rating

Appreciated the efficiency and courteousness of the Service Reps and Administrative Assistant. Looking forward to my next visit. Than you Service Reps and Administrative Assistant. Looking forward to my next visit. Than you More

by Liz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Dorsey

Helpful 0

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Apr 20, 2024 -

Andrew Chevrolet responded

Hi Liz, We're glad to hear that you appreciated our efficiency and courteousness during your recent visit. If you need anything in the meantime, feel free to reach out.

April 09, 2024

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Employee Rating

I was scheduled for a 7am oil change, service department did not open until 8am, I was told I they didn’t know why that happened but all they can say is sorry. In the moment felt to be a very ingenuous way. did not open until 8am, I was told I they didn’t know why that happened but all they can say is sorry. In the moment felt to be a very ingenuous way. In the end they did not charge me for the oil change but I was not made aware there would be no charge until the cashier told me. The service department never said we apologize and will take care of the oil change, they just led me to the cashier’s office. I did speak to the manager days later, but the immediate response left me with a bad taste. More

by Car owner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tony Dorsey, Joel Turner

Helpful 0

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Apr 10, 2024 -

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Apr 11, 2024 -

Andrew Chevrolet responded

April 04, 2024

Dealership Rating

Employee Rating

Fixed my tire fast in an emergency situation. Great customer service. Nice waiting area. Would highly recommend. Great customer service. Nice waiting area. Would highly recommend. More

by C R

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 05, 2024 -

Andrew Chevrolet responded

Hi there, Thank you for your feedback! We're pleased to hear that we could assist you quickly in your tire emergency and that you found our customer service great. If you need anything else or have further feedback, feel free to let us know. We appreciate your recommendation and your business at Andrew Chevrolet!

April 01, 2024

Dealership Rating

Employee Rating

They are great. The service department makes sure that all your warranty is up to date. The service department makes sure that all your warranty is up to date. More

by TNIMMER1965

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk

Helpful 0

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Apr 02, 2024 -

Andrew Chevrolet responded

Hi there, Thank you for your feedback! We're glad to hear that you had a great experience with our service department at Andrew Chevrolet. Ensuring that your warranty is up to date is a top priority for us. If you have any further questions or need assistance, feel free to reach out.

March 26, 2024

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Employee Rating

I received prompt service and I appreciated that Sergey made me aware of services that I needed for my vehicle. made me aware of services that I needed for my vehicle. More

by deannafinner

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk

Helpful 0

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Mar 26, 2024 -

Andrew Chevrolet responded

Dear Deanna, Thank you for sharing your feedback! We're glad to hear that Sergey was able to assist you with the services your vehicle needed. Providing excellent service and keeping our customers informed is what we strive for. If you have any further questions or need assistance in the future, please feel free to reach out to us.

March 21, 2024

Dealership Rating

Employee Rating

Had to bring car back was not happy Advised the rep What needed to be done. They kept the car for 2 days inconvenient. Did not fix the initial Problem And Engine light came Returned needed to be done. They kept the car for 2 days inconvenient. Did not fix the initial Problem And Engine light came Returned More

by Williamstammy0609

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk

Helpful 0

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Mar 22, 2024 -

Andrew Chevrolet responded

Hi Tammy, We apologize for the inconvenience and for not meeting your expectations. Your feedback is invaluable, and we're committed to resolving the issue promptly. Please contact Service Director, Neal Fiesler at 414-228-6200 directly so we can address your concerns and ensure your complete satisfaction.

March 19, 2024

Dealership Rating

Employee Rating

I really don't have much to say. The service was wonderful. And the guy that helped me was very nice and knowledgeable of what I wanted service on my car. The service was wonderful. And the guy that helped me was very nice and knowledgeable of what I wanted service on my car. More

by PHATFOOT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk

Helpful 0

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Mar 20, 2024 -

Andrew Chevrolet responded

Thank you for your feedback! We're glad to hear that you had a wonderful experience with us and that our team member was able to assist you effectively. If you have any further questions or need assistance in the future, feel free to reach out.

March 18, 2024

Dealership Rating

Employee Rating

Great customer service Always has service completed when promised and always done correctly the first time promised and always done correctly the first time More

by AKUNERT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk

Helpful 0

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Mar 19, 2024 -

Andrew Chevrolet responded

Thank you for your feedback! We're delighted to hear that you had a great experience with our customer service at Andrew Chevrolet. Ensuring timely and accurate service is our priority, and we're pleased to hear that we've met your expectations. If you have any further questions or need assistance in the future, feel free to reach out.

March 14, 2024

Dealership Rating

Employee Rating

I liked how helpful he was and explained other options I could do to get the work done that was needed. could do to get the work done that was needed. More

by Agladney51

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sergey Kramarchuk

Helpful 0

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Mar 14, 2024 -

Andrew Chevrolet responded

We're glad to hear that you found our team member helpful and appreciated the options provided. Thank you for your feedback! If you need anything else or have further questions, feel free to reach out. We're here to assist you!

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