Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Sergio Leyva

July 23, 2025

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Employee Rating

Sergio was very honest on what I needed on my 4Runner. I like honesty. Awesome! More

by odilimorales12
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Recommend Dealer
Yes
Jul 23, 2025

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 19, 2025

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He was very friendly, patient, and helpful. I definitely recommend him!! Took the time to explain pricing estimates to me and went above and beyond. He answered all my questions and never felt r More

by E.O
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 19, 2025

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Today I went for the first time to Sergio's store location. And I've gotten the best service. And he even went out of his way to answer my phone call. After I had left there and didn't know how to re More

by Cyngar
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 19, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 19, 2025

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Very helpful ,and got me the exact service I wanted in a very timely manner More

by victorhernandezjr02
Service Price Transparency
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Recommend Dealer
Yes
Jul 19, 2025

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 19, 2025

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Me gusta el servicio, solo quisiera q explicaran bien lo q je se hizo y no More

by cecypadilla2325
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Service Communication
Recommend Dealer
Yes
Jul 20, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 18, 2025

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This was my first service visit at Norm Reeves Toyota and I was very happy with the service I received. Setgio was friendly and professional. He provided excellent customer service and I will be returning fo More

by April BP
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Recommend Dealer
Yes
Jul 19, 2025

Norm Reeves Toyota Dallas responded

April, thank you for sharing your awesome review of Sergio and our team! We appreciate your business and look forward to seeing you again at Norm Reeves Toyota of Dallas. Safe travels!

July 18, 2025

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Contenta con el Servicio que me brindaron en Toyota el señor Sergio , muy rápido y muy amable respondió todas mis dudas , Recomendado 💯 More

by Wendynovo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 19, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 17, 2025

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Sergio was very polite and pleasant to work with he made the experience easy and hassle free. More

by aceajihil1016
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Recommend Dealer
Yes
Jul 17, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 17, 2025

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Sergio is really helpful and has always ensured everything is answered and taken care of as efficiently as possible. More

by Jgenesis634
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Recommend Dealer
Yes

Other Employees Tagged: Victor Salazar-Arzola

Jul 17, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 14, 2025

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i really enjoyed having sergio as my dealer, he was such a genuine person, he would personally explain and give me an answer to my questions. i will continue choosing him for my future services in toyota, i More

by Belinda Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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