Service was pretty clear, communication on timing was
clear and at the end I was presented with what services needed to occur. No overselling on things that did not need to happen - appreciated that as w
clear and at the end I was presented with what services needed to occur. No overselling on things that did not need to happen - appreciated that as well.
More
by noebar15
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2025 -
Norm Reeves Toyota Dallas responded
We’re glad you appreciated our clear communication and honest service! Thank you for choosing Norm Reeves Toyota Dallas and for sharing your experience. Safe travels!
The service time is always long.
I trust the service but 2 hours for an oil change is crazy
I trust the service but 2 hours for an oil change is crazy
More
by riscojerika
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2025 -
Norm Reeves Toyota Dallas responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time.
LaTris Price
Customer Relations Manager
latris.price@normreeves.com
I had awesome experience with the maintenance team at
Norm Reeves Toyota of Dallas and Sergio Leyva.From the moment I pulled in, they were professional,Friendly,honest,about what my car needed.They expla
Norm Reeves Toyota of Dallas and Sergio Leyva.From the moment I pulled in, they were professional,Friendly,honest,about what my car needed.They explained everything clearly,gave me a fair price,and got my work done quickly, My car is running smoother than ever,and I really appreciate the care and attention,the put into the service. It's hard to find a dealership that you can trust,but the guys have earned my confidence
Highly recommend!
More
by Orodna
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2025 -
Norm Reeves Toyota Dallas responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come!
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Quick and great service!
The video with the update on my car is new and was very helpful and informative.
The video with the update on my car is new and was very helpful and informative.
More
by Jon
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2025 -
Norm Reeves Toyota Dallas responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Carlos always gives great service from start to finish ,
shoutout to Sergio for jumping in and getting me checked in as Carlos was with another customer m. Thank you both !
shoutout to Sergio for jumping in and getting me checked in as Carlos was with another customer m. Thank you both !
More
by Dos14
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2025 -
Norm Reeves Toyota Dallas responded
Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
This dealership has changed with the times that customers
need to buy or repair your vehicle. Thank you!
need to buy or repair your vehicle. Thank you!
More
by TPREYER1
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2025 -
Norm Reeves Toyota Dallas responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
They were Awesome 🤩.
Very kind and curious. Thanks to you guys. I love my Toyota
Very kind and curious. Thanks to you guys. I love my Toyota
More
by jenkins.brenda51
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2025 -
Norm Reeves Toyota Dallas responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Sergio is an amazing advisor.
He helped me with my CHR again. Great customer service.
He helped me with my CHR again. Great customer service.
More
by odilimorales12
Service Price Transparency
Sep 11, 2025 -
Norm Reeves Toyota Dallas responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come!
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Quick ,easy, and great customer service.
Answered all my questions, also helped me plan my maintenance schedule for my vehicle. Thank you!
Answered all my questions, also helped me plan my maintenance schedule for my vehicle. Thank you!
More
by lugo61539
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2025 -
Norm Reeves Toyota Dallas responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
I have no complaints about this dealership I used it when
it was Cowboy Toyota.
it was Cowboy Toyota.
More
by TGBTGBIRCH
Verified Customer
Verified Customer
Service Price Transparency
Sep 07, 2025 -
Norm Reeves Toyota Dallas responded
Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon!
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
