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Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva | Page 9

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
96 Reviews
4.9

96 Reviews

Write a Review

96 Reviews of Sergio Leyva

June 07, 2025

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Employee Rating

Great customer service, Very helpful over the phone & in person. My wait time was less than 20 minutes. Thanks Sergio for the fast customer service. More

by jbarbosa_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 07, 2025

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sergio was very good at explaining everything and very nice definitely will recommend him to others i will be comming back ! More

by Corrina Espinosa
Recommend Dealer
Yes
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Jun 07, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 07, 2025

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Fair prices compared to most dealerships. Fixed my problem in one day. Good hours and communication. Sergio was great at communicating the issue and problem solving, also patient while I made More

by Jerod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelly Jackowski

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Jun 07, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 06, 2025

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Sergio was super nice, service was great, no problems. Provided a video to ensure my car maintenance was good. I knew my car was in great hands. More

by Marissa
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 03, 2025

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I always receive great service when ever I bring in my care at the dealership. More

by nakiabwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 01, 2025

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Employee Rating

I was concerned about a timeline and expense everything Sergio told me was spot on More

by Fredgleber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez

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Jun 01, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 30, 2025

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Employee Rating

Sergio is extremely professional and helpful. He has made the process of maintenance of my vehicle seamless. 10/10 would recommend. More

by Jennypena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 29, 2025

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En realidad uno de los mejores , muy atentos , profecíonales ,muy buen servicio y dan muy buenos concejos sobre el mantenimientos del vehículo que es lo que más me gusta las explicaciones que te d More

by manuelcasanas86
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
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May 29, 2025

Norm Reeves Toyota Dallas responded

Manuel, gracias por compartir tu experiencia positiva con el equipo de Norm Reeves Toyota Dallas. Nos alegra saber que apreciaste nuestro servicio y consejos sobre mantenimiento. ¡Esperamos verte pronto!

May 28, 2025

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Employee Rating

Sergio provided quick service updates via text messages. He provided friendly service. He answered my questions. More

by Jbc12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that Sergio and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 28, 2025

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Employee Rating

Great service! Sergio was professional, efficient, and friendly throughout the whole process. My car runs perfectly now, and everything was done on time. Highly rec More

by Yruegas96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2025

Norm Reeves Toyota Dallas responded

Thank you for the fantastic feedback! We're delighted to hear that Sergio provided professional and efficient service at Norm Reeves Toyota Dallas. We appreciate your recommendation and are glad your car is running perfectly!

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