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Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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5.0
61 Reviews
5.0

61 Reviews

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61 Reviews of Sergio Leyva

September 12, 2025

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Employee Rating

They were Awesome 🤩. Very kind and curious. Thanks to you guys. I love my Toyota More

by jenkins.brenda51
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Recommend Dealer
Yes
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Sep 12, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 11, 2025

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Sergio is an amazing advisor. He helped me with my CHR again. Great customer service. More

by odilimorales12
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Recommend Dealer
Yes
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Sep 11, 2025

Norm Reeves Toyota Dallas responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Norm Reeves Toyota Dallas, we look forward to having you as a valued customer for many years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 10, 2025

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Quick ,easy, and great customer service. Answered all my questions, also helped me plan my maintenance schedule for my vehicle. Thank you! More

by lugo61539
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez, Antonio Holmes

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Sep 10, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 07, 2025

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I have no complaints about this dealership I used it when it was Cowboy Toyota. More

by TGBTGBIRCH
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Recommend Dealer
Yes
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Sep 07, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing your thoughts about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 30, 2025

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I am always satisfied with the service that I get from the toyota place.I go to. More

by k357shooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Holmes

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Aug 30, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 27, 2025

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Fast great service. Sergio was very helpful at checking my battery for me multiple times to make sure it was good. More

by Jnicole1601
Recommend Dealer
Yes
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Aug 27, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 27, 2025

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Sergio is very professional and always helps the costumer. For our experience we give him 5 stars. More

by ucortes62
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Workmanship
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Recommend Dealer
Yes
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Aug 27, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 23, 2025

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Great service as always, very knowledgeable and friendly employees. I received my part replacement under warranty. Thank you so much!!! More

by CUC_ANO
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marin

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Aug 23, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 20, 2025

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Employee Rating

Brought my vehicle in for its 15k service. Was very quick and efficient. Made sure everything was inspected correctly. More

by lindaneria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez, John Pena

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Aug 20, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 19, 2025

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Employee Rating

Sergio’s work was very well. Explained everything and made sure parts for my vehicle were in stock. More

by Jnicole1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez, John Pena

Report | Print
Aug 19, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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