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Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva | Page 8

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
99 Reviews
4.9

99 Reviews

Write a Review

99 Reviews of Sergio Leyva

June 30, 2025

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Employee Rating

Excellent service from start to finish. The team was professional, responsive, and went above and beyond to meet my need. I'm a thoroughly satisfied customer who will be returning again and More

by Michelle B.
Service Price Transparency
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Recommend Dealer
Yes
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Jun 30, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

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Fine. I have already filled out a survey. Do not send another survey, please please More

by Marj.rash
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Service Time
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Recommend Dealer
Yes
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Jun 30, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 27, 2025

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I came in for a routine maintenance and Sergio was very helpful and informative throughout the entire process. More

by Ecastanon2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 28, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 26, 2025

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I walked out of norm reeves Toyota with out any concerns thanks to Sergio and his service ! More

by Rodriguezyowana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 21, 2025

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Sergio does an outstanding job every time, I’ve had him for a couple of times now and he is always really helpful & has great customer service !! More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 21, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 21, 2025

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Employee Rating

Dealership is very welcoming and helpful. I life how I was helped out efficiently and getting updated information. More

by Dulce Camarillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marin, Antonio Holmes

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Jun 22, 2025

Norm Reeves Toyota Dallas responded

Ducle, thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 20, 2025

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Employee Rating

Honest assessment of the issues found during maintenance check and reasonable prices for the fixes More

by ssage21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Marin, Maria Lopez , Charlie Topping

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Jun 20, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 18, 2025

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Overall, great experience! Sergio was very nice and super helpful. I was able to get in and out without any issues and the customer service was amazing! More

by Miriam De Leon
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2025

Norm Reeves Toyota Dallas responded

Miriam, we're delighted to hear that Sergio and the team at Norm Reeves Toyota Dallas provided you with an amazing experience. Thank you for sharing your feedback!

June 12, 2025

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I didn’t have an appointment and he accommodated my vehicle to get a past due oil change. Very courteous and helpful. More

by elizabethlopezma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 10, 2025

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Employee Rating

Sergio really helped me a lot today when I took my vehicle. He provided me with the information I needed to know and have a better understanding of what my vehicle needed. Thanks a lot! More

by Emilyortiz2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 10, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. -LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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