Sergio Roque

Mohammad and Sergio were easy to deal with and made the whole process simple and easy. Also, the Finance Manager, Mike, was great. A great experience. Highly recommend! whole process simple and easy. Also, the Finance Manager, Mike, was great. A great experience. Highly recommend! More

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It’s very easy to set up a test drive and our sale specialist is very knowledgeable and did all he can to help us get the car we wanted for great deal. specialist is very knowledgeable and did all he can to help us get the car we wanted for great deal. More

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BMW Shrewsbury provided next level customer service. I recommend them to anyone looking to buy a BMW! I recommend them to anyone looking to buy a BMW! More

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The process of leasing a vehicle at BMW of Shrewsbury was easy, courteous, and pleasant. easy, courteous, and pleasant. More

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Extremely helpful. Sergio the sales man was the best. 3 car i buy here service is suppreme Sergio the sales man was the best. 3 car i buy here service is suppreme More

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Straightforward and easy to do business. Great experience with Mo and all the people I engaged Great experience with Mo and all the people I engaged More

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The transaction was smooth and seamless Mohammad delivered what he promised on time, I would highly recommend this dealership. delivered what he promised on time, I would highly recommend this dealership. More

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Very good experience . Service was great Very friendly and approachable Explained everything .good people around Service was great Very friendly and approachable Explained everything .good people around More

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Sergio and the team at BMW of Shrewsbury did a great job on my recent purchase of a 2022 BMW 540!! Thank you Sergio!! on my recent purchase of a 2022 BMW 540!! Thank you Sergio!! More

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⭐️⭐️⭐️⭐️⭐️ An Absolutely First-Class BMW Experience! From start to finish, my experience with BMW of Shrewsbury was nothing short of world-class! Sergio set the tone the moment I arrived — a true From start to finish, my experience with BMW of Shrewsbury was nothing short of world-class! Sergio set the tone the moment I arrived — a true professional who blends deep product knowledge with genuine enthusiasm and care. He made the entire buying experience seamless, enjoyable, and pressure-free. What a great salesman — the kind every luxury brand dreams of having on their team! Paul A. deserves special recognition for making the “paperwork” process painless. Efficient, transparent, and personable — he turned what’s usually the least exciting part of car buying into a smooth, confident, and even pleasant finale. And then there’s Mohammed — the definition of class and professionalism. What an absolute gentleman! His calm, confident presence and attention to detail made me feel like I was his only customer that day. He took the time to understand what mattered to me, followed up personally, and ensured every detail was perfect. In an era when true customer service often feels rare, Mohammed reminds you what it looks like when someone takes pride in their work and treats you like family. Simply outstanding! Finally, the BMW Genius Team deserves huge praise. They helped me settle into my BMW 840i xDrive Convertible as if it were my favorite in-home recliner — only this one is wrapped in soft leather and powered by German precision! Their patience, clarity, and expertise made all the technology feel effortless. This entire team defines what the Ultimate Buying Experience should be. My heartfelt thanks to everyone at BMW of Shrewsbury — you’ve earned not just a customer, but a lifelong fan and advocate. — David A. Watts Proud Owner, BMW 840i xDrive Convertible More

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