Serik Davidson
Serik Davidson at Wood Nissan Lee's Summit

Serik Davidson | Page 12

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.8
216 Reviews

Languages Spoken

English English

4.8

216 Reviews

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216 Reviews of Serik Davidson

January 22, 2025

Dealership Rating
Employee Rating

Always friendly and excellent customer service! I have been a customer for seven years now More

by Bethfielder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the kind review we greatly appreciate it!

January 21, 2025

Dealership Rating
Employee Rating

Love the people. Everyone there is great But seems like they done have enough help. Have to book an oil change a month in advance and just hope u need it at that t More

by mrs.davis2b@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Wood Nissan Lee's Summit responded

Thank you for sharing your honest feedback. We truly appreciate your kind words about our team—they mean a lot to us! We deeply regret the inconvenience caused by longer wait times and scheduling challenges. Providing timely, high-quality service is our priority, and we're actively working to improve efficiency and staffing to better serve our customers. Your trust and loyalty over the years mean so much to us, and we genuinely hope to regain your confidence and make your experience as seamless as possible. If there’s anything specific we can do for you or if you’d like assistance scheduling your next appointment, please don’t hesitate to reach out. We’re here to help!

January 21, 2025

Dealership Rating
Employee Rating

The work took six weeks. Which I understand is not in their control, but no one ever answers the phone in the service department I would literally have to drive up there More

by paul d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jack Spence, Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley , The only person I was ever able to really talk to you was Jack when he was available

Jan 23, 2025

Wood Nissan Lee's Summit responded

Thank you for taking the time to share your feedback. We deeply regret the inconvenience and frustration caused by the lack of communication during the repair process. Clear and consistent updates are an essential part of providing excellent service, and we’re truly sorry we fell short in this instance. While we’re glad the repairs were completed correctly, we understand that the challenges you faced with communication and timelines were unacceptable. Please know that we are actively working on improving our processes to ensure a more seamless and transparent experience for all our customers moving forward. We appreciate your patience and understanding, and we are committed to doing better.

January 21, 2025

Dealership Rating
Employee Rating

Very friendly staff. Helpful and explains what needs to be done. Comfortable waiting area. Had to get a loaner and it was very clean. More

by dmlshop17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Wood Nissan Lee's Summit responded

I'm happy to hear my team took great care of you! Thank you for the kind review we greatly appreciate it!

January 18, 2025

Dealership Rating
Employee Rating

Good communication, knowledgeable, respectful. I trust them to keep my family vehicle's running safe and dependable. More

by edmartin1631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith

Jan 21, 2025

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the feedback we greatly appreciate it!

January 18, 2025

Dealership Rating
Employee Rating

Great dealership to take your car when it needs worked on. The work was done in less time than I was told it would take.I highly recommend Wood Nissan Lee's Summit. More

by HN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Wood Nissan Lee's Summit responded

I'm happy to hear you were in and out quickly! Thank you for the feedback we greatly appreciate it!

January 17, 2025

Dealership Rating
Employee Rating

I was in service and I couldn't have been more happier with the service I received from Jack Spence More

by Believe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence

Jan 20, 2025

Wood Nissan Lee's Summit responded

Jack is the best! Thank you for the kind review we greatly appreciate it!

January 16, 2025

Dealership Rating
Employee Rating

Wonderful personal and service. Got job done timely and discussed future maintenance needed. Great job More

by Peggyhasty54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind review we greatly appreciate it!

January 16, 2025

Dealership Rating
Employee Rating

Always greeted right away and always able to accommodate if I did not have an appointment. Staff is knowledgeable and very helpful More

by K123an
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the kind review we greatly appreciate it!

January 15, 2025

Dealership Rating
Employee Rating

The were efficient and fast and the customer service was phenomenal. I’m always satisfied when I go to Woods Nissian!!! More

by Kym Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Smith, Kolten Ferrier

Jan 17, 2025

Wood Nissan Lee's Summit responded

I’m happy to hear my team always takes good care of you! Thank you for the kind review we greatly appreciate it!

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