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Serik Davidson
Serik Davidson at Wood Nissan Lee's Summit

Serik Davidson | Page 8

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.8
216 Reviews

Languages Spoken

English English

4.8

216 Reviews

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216 Reviews of Serik Davidson

March 25, 2025

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Employee Rating

I got good service but I thought it took a long time for a tire rotation and oil change especially since I had an appointment. It took 2 hours. Paul More

by pjbrownsberger
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2025

Wood Nissan Lee's Summit responded

Paul, we appreciate your feedback and are glad to hear you received good service! We understand that a 2-hour wait for an oil change and tire rotation, especially with an appointment, can be frustrating. Our goal is always to provide efficient service while ensuring every vehicle gets the care it deserves. We’ll review our scheduling to see where we can improve. Thanks for your patience, and we hope to provide a quicker experience next time!

March 24, 2025

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Always thankful to have found a service center that treats women with respect. I appreciate the honesty compassion and professionalism offered at Wood. I have been to other Nissan dealerships and nobod More

by mgalvin19
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Recommend Dealer
Yes
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Mar 27, 2025

Wood Nissan Lee's Summit responded

Wow, thank you for your thoughtful review! We’re truly honored to have earned your trust and to provide a service experience where everyone feels respected and valued. Honesty, compassion, and professionalism are what we strive for, and it means the world to hear that we’ve made that impact. We appreciate your loyalty and look forward to continuing to impress you!

March 24, 2025

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Excellent professional service , on time and extremely fast. Best service experience ever. Also excellent waiting area More

by ig_hassan
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Recommend Dealer
Yes
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Mar 27, 2025

Wood Nissan Lee's Summit responded

Wow! Thank you for the fantastic review! We're thrilled to hear that you had the best service experience ever and that our team delivered fast, professional service right on time. We also appreciate your kind words about our waiting area. We look forward to providing you with another top-notch experience next time!

March 24, 2025

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I would recommend the service at this dealership, but not buying a car there they screwed up my deal of buying my Nissan frontier 22. The salesman was an xxxxxxx & an edit. More

by bhanrahantigers
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Recommend Dealer
No

Other Employees Tagged: Jeff Catania, Jack Spence, Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley

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Mar 26, 2025

Wood Nissan Lee's Summit responded

We appreciate your feedback and are truly sorry to hear about your experience with your vehicle purchase. This is not the level of service we strive to provide, and we’d like the opportunity to make things right. Please reach out to our management team at 816-600-4000 so we can better understand what happened and work toward a resolution.

March 20, 2025

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They always get the job done, and make it easier by scheduling an appointment online:) More

by jc
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Recommend Dealer
Yes

Other Employees Tagged: EJ Laux, Jack Spence

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Mar 23, 2025

Wood Nissan Lee's Summit responded

We’re so glad to hear that scheduling online made things easier for you! Our goal is to make every visit smooth and hassle-free. Thanks for your support—we look forward to serving you again!

March 20, 2025

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Friendly courtesy easy to work with , explains and suggest and attentive. Very helpful and do a good job More

by kccoold
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 23, 2025

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're thrilled to hear that our team was friendly, attentive, and helpful throughout your visit. Providing excellent service and clear communication is always our goal. We appreciate your support and look forward to serving you again!

March 16, 2025

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Everything was great, great customer service. Just really pricey, everyone else charges about 20% less. More

by Cristina
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Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kolten Ferrier, Kanyon Salyer, Nate Sousley

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Mar 20, 2025

Wood Nissan Lee's Summit responded

Thank you for your kind words about our customer service! We truly appreciate your feedback. We understand that pricing is an important factor, and while we aim to offer competitive prices, we also focus on providing exceptional service and value. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We hope to have the opportunity to serve you again.

March 15, 2025

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Great team who cares about maintaining your vehicle and not trying to sell you things you don’t need. More

by jefmadden
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Workmanship
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Recommend Dealer
Yes
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Mar 15, 2025

jefmadden responded

Thanks guys

March 14, 2025

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This was my first encounter with Serik and he was amazing! He addressed all my concerns, informed me of what maintenance needs to be performed next and got me out in a timely manner! Thank you so mu More

by veronicalcarson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Wood Nissan Lee's Summit responded

Thank you for the awesome feedback! We're thrilled to hear that Serik provided such a great experience and kept you well-informed. We'll be sure to let Jack know he's got some friendly competition! 😊 We look forward to seeing you next time!

March 14, 2025

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Employee Rating

They are fast. .curtious..pleasant ..and personable..will always take my car there for any service More

by redeviltwin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Wood Nissan Lee's Summit responded

Thank you for the amazing feedback! We're thrilled to hear that our team provided fast, courteous, and personable service. Your loyalty means the world to us, and we look forward to taking care of your vehicle for years to come!

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