Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

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Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
569 Reviews
4.8

569 Reviews

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569 Reviews of Serra Chevrolet

September 03, 2026

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Employee Rating

Great work at fair prices. Been using them for years with almost all of my vehicles(they don’t work on Harley’s). More

by NathanMaliszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Neska

Sep 04, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Nathan! We truly appreciate your loyalty over the years and look forward to continuing to serve you and your vehicles. Sincerely, Your Friends at Serra Jackson

September 03, 2026

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Employee Rating

Landon was fantastic. I was a little late for my appointment, but he was able to get me worked back in quickly. I was in and out in 30 minutes! More

by ASHLEY.E.CAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Ashley! We are thrilled to hear that Landon provided you with such great service and that you had a quick and efficient experience. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 01, 2026

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They have an Excellent product. The Service is exceptional, and personnel are professional and knowledgeable. More

by donnapugh1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 02, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Donna! We truly appreciate your kind words about our excellent products and exceptional service here at Serra Chevrolet - Cadillac - Buick - GMC. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

September 01, 2026

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Service is always fast and friendly. Drop box is very helpful since I get to work early. More

by AKFOOTY0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are glad to hear that you appreciate our fast and friendly service, and that the drop box is convenient for you. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

August 31, 2026

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Everyone was super nice and a pleasure to work with. My salesman, Matthew W, was great! Very knowledgeable and quick to answer all of my questions. Wonderful experience! More

by ulenab
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We are thrilled to hear that you had a wonderful experience with Matthew and our team. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

August 30, 2026

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Got a appointment when I wanted and they got on it right when I arrived and did an excellent job. More

by MIKE.WATSON082057
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 30, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Mike! We are thrilled to hear that you had a great experience with us and that we could meet your scheduling needs. Our team looks forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

August 30, 2026

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Employee Rating

Staff was responsive. Salesmen were friendly and no pressure. Sale went smoothly. Everything was explained clearly. More

by brianm
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Trade-in Experience
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Recommend Dealer
Yes
Aug 30, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your review, Brian! We appreciate your feedback and are glad to hear that you had a smooth experience with our team. We hope to see you again soon and earn that 5-star rating on your next visit! Sincerely, Your Friends at Serra Jackson

August 28, 2026

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Employee Rating

They diagnosed my 2022 Terrain in a short matter of time , fixed the problem got me back on the road . More

by jim.davis2025
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 28, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Jim! We are glad to hear our team could quickly diagnose and fix the issue with your 2022 GMC Terrain, getting you back on the road. We look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

August 27, 2026

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Not sure want to say. Very nice faculty and people very professional. That's all More

by JDCLAY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words about the staff and professionalism! We appreciate your feedback and look forward to assisting you again! Sincerely, Your Friends at Serra Jackson

August 27, 2026

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Employee Rating

The salesman Dustin Warren was a real pleasure dealing with!!! His knowledge of his product was exceptional. Also, he was straight on the truth about making the deal from beginning to end. More

by krause91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your fantastic review! We're pleased to hear that Dustin provided you with exceptional service and made your experience enjoyable. Our team appreciates your support, and we look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

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