Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 3

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
582 Reviews
4.8

582 Reviews

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582 Reviews of Serra Chevrolet

September 17, 2026

Dealership Rating
Employee Rating

Yeah was a good car lot but my youngest son stepson came up there to buy a vehicle and y'all try to find a $20,000 vehicle off on him and it's got colds and needs to be worked on and everything else and I w More

by JAMESPUCKETT23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I should not have to type a name in That's your stand behind your word also if I had to I would get rid of my kia and I wouldn't have no business to do if y'all ever again

Sep 18, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your feedback. Please reach out directly so we can discuss your concerns more thoroughly. Sincerely, Your Friends at Serra Jackson

September 17, 2026

Dealership Rating
Employee Rating

Service department is the best! Very prompt and efficient service. Frank was extremely helpful and courteous. Also, he was very informative and patient about explaining my issue More

by lcates
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank in the service department

Sep 17, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your review! We truly appreciate your kind words about Frank and our service department. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

September 17, 2026

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Employee Rating

Great service department! Everyone has always been helpful and pleasant. I’m always kept updated and everything is explained clearly. More

by kdgrapes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We are pleased to hear our service department has provided you with helpful and pleasant experiences. We look forward to welcoming you back soon! Sincerely, Your Friends at Serra Jackson

September 16, 2026

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Employee Rating

Ben H took amazing care of me. He helped me get into the vehicle that I wanted and was able to get me the best price I could get. Very happy with his help! More

by cscaff21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben H

Sep 16, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are thrilled to hear that Ben took great care of you and helped you find the vehicle you wanted at the best price. Sincerely, Your Friends at Serra Jackson

September 16, 2026

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Employee Rating

Everyone took great care of me. Got me in extremely quick and were very efficient! More

by cscaff21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us and appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

September 15, 2026

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Employee Rating

They have Great service. Employees are Courteous and pleasant waiting room is very comfortable and provide customers complimentary amenities More

by sssghamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We appreciate your kind words about our service and amenities, and we look forward to welcoming you back in the future! Sincerely, Your Friends at Serra Jackson

September 13, 2026

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Employee Rating

Customer service was the best They had me in and out in no time at all. More

by brandimoellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Brandi! We are thrilled to hear that our customer service met your expectations and that you had a quick and efficient experience. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 13, 2026

Dealership Rating
Employee Rating

The team is friendly and the service is fast and it is reasonably priced. Would recommend. More

by matkins3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We appreciate your recommendation and look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 09, 2026

Dealership Rating
Employee Rating

The service department is outstanding. They are Professional, courteous and friendly. Always enjoy having service at Serra! More

by nancy9900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We’re happy to hear that you had a positive experience with our service department, and we look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 08, 2026

Dealership Rating
Employee Rating

Nice waiting area while waiting on my oil change. People were friendly. Wait time was reasonable More

by AMYROE100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2026

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive feedback, Amy! We are glad you enjoyed the waiting area and found our team friendly. We look forward to seeing you again for your next service! Sincerely, Your Friends at Serra Jackson

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