They helped me get a car completely online and delivered
it to me. It was an easy and fast deal.
it to me. It was an easy and fast deal.
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by keriramsey78
Verified Customer
Verified Customer
May 01, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your wonderful review, Keri! We are thrilled to hear that you had an easy and fast experience getting your car online with us. We look forward to serving you again!
Sincerely,
Your Friends at Serra Jackson
I enjoyed my sales rep he was very knowledgeable and
helpful when it came to answering questions.
helpful when it came to answering questions.
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by k.curtis251
Verified Customer
Verified Customer
May 01, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your feedback! We're glad to hear you had a positive experience with our sales representative. We appreciate your support and hope to assist you again at Serra Chevrolet Buick GMC Cadillac!
Sincerely,
Your Friends at Serra Jackson
Everyone was kind and tried to make sure I received value
for my purchase. Willing to investigate promo deals. Thanks to you all.
for my purchase. Willing to investigate promo deals. Thanks to you all.
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by skinnerneva80
Verified Customer
Verified Customer
Service Price Transparency
Apr 30, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your wonderful review, Neva! We're glad to hear that everyone was kind and tried to make sure you received value for your purchase. We look forward to seeing you again!
Sincerely,
Your Friends at Serra Jackson
They were fast and very professional!
I didn’t have to wait long & they had great refreshments!
I didn’t have to wait long & they had great refreshments!
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by KRISTEN_NICOLE_FUTRELL
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your wonderful review, Kristen! We’re thrilled to hear that you enjoyed our fast and professional service, as well as the refreshments. We look forward to welcoming you back soon.
Sincerely,
Your Friends at Serra Jackson
2 purchases is 1 week.
Excellent service both times. Excellent people. Took great care of us and our family!
Excellent service both times. Excellent people. Took great care of us and our family!
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by melodylynn17
Verified Customer
Verified Customer
Other Employees Tagged:
Radar, Jake
Apr 28, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you so much for your wonderful review, Melody! We’re thrilled to hear that you had an excellent experience with us, and we look forward to serving you and your family again soon!
Sincerely,
Your Friends at Serra Jackson
Easy to work with courtious try to get your vehicle in
and out as soon as possible
and out as soon as possible
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by juneehall
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cody
Apr 28, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your kind words, Junee! We appreciate your feedback and look forward to serving you again!
Sincerely,
Your Friends at Serra Jackson
We made an appointment and were checked in right on time.
The service was fast and personable with a complete briefing from one of their service professionals before checking out. I will continue to use them
The service was fast and personable with a complete briefing from one of their service professionals before checking out. I will continue to use them for all of our dealer service needs.
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by Wallyskipper
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your fantastic review, Wally! We’re thrilled to hear that you had a positive experience with our service team and we look forward to assisting you again for all your service needs!
Sincerely,
Your Friends at Serra Jackson
We had a very positive experience with Serra GMC,
especially given the difficult situation we were in. Our Yukon XL broke down, and their service department responded very quickly, which helped take
especially given the difficult situation we were in. Our Yukon XL broke down, and their service department responded very quickly, which helped take a lot of stress out of an already tough circumstance. We really appreciated how promptly they assessed the situation and helped us understand our options.
What stood out just as much was how fair the sales department was throughout the process. We were not walking in under ideal circumstances, and it would have been easy to feel pressured, but that was not our experience. They treated us honestly and fairly, worked with us in a way that felt reasonable, and helped us move forward without adding to the frustration.
Overall, we are very grateful for how Serra GMC handled both the service side and the sales side of our experience. Their responsiveness, professionalism, and fairness made a hard situation much easier to manage, and we would absolutely recommend them to others.
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by rcallin
Verified Customer
Verified Customer
Apr 20, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you for your wonderful review! We're thrilled to hear that your experience was positive, especially during such a challenging time with your GMC Yukon XL. The team always strives to provide prompt and fair service, and it’s great to know that they could help alleviate your stress. I truly appreciate your recommendation, and we look forward to assisting you again in the future!
Sincerely,
Your Friends at Serra Jackson
Great service and done in a timely manner.
Very friendly and courteous manner. Recommend highly.
Very friendly and courteous manner. Recommend highly.
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by MSGWIMBERLY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Landon was great.
Apr 15, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you so much for your kind words, Wimberly! We appreciate your high recommendation, and we're thrilled to hear that you had a great experience with our service.
Sincerely,
Your Friends at Serra Jackson
Excellent service great customer service with my Kia
service recommendations 100% thanks so much. Have a great day
service recommendations 100% thanks so much. Have a great day
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by loria.ana
Service Price Transparency
Other Employees Tagged:
Wilson from Serra of jackson
Apr 15, 2026 -
Serra Chevrolet - Cadillac - Buick - GMC responded
Thank you so much for your kind words and for choosing us, Loria! We appreciate your recommendations and look forward to serving you again!
Sincerely,
Your Friends at Serra Jackson
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