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Serra Chevrolet

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Serra Chevrolet

Serra Chevrolet | Page 4

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8

583 Reviews

Overview Reviews (583) Inventory (618)

4.8

583 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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583 Reviews of Serra Chevrolet

September 08, 2026

Dealership Rating

Employee Rating

Nice waiting area while waiting on my oil change. People were friendly. Wait time was reasonable People were friendly. Wait time was reasonable More

by AMYROE100

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 09, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your positive feedback, Amy! We are glad you enjoyed the waiting area and found our team friendly. We look forward to seeing you again for your next service! Sincerely, Your Friends at Serra Jackson

September 08, 2026

Dealership Rating

Employee Rating

Service was timely since they took my car on time. They were quick and I was out of there in no time. They were quick and I was out of there in no time. More

by DIACJORDAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 08, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are glad to hear that your service experience was timely and efficient. We appreciate your feedback and look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 07, 2026

Dealership Rating

Employee Rating

Excellent experience from start to finish! The staff was friendly, professional, and helpful, and the whole process was smooth and easy. I’m very happy with my purchase and would definitely re The staff was friendly, professional, and helpful, and the whole process was smooth and easy. I’m very happy with my purchase and would definitely recommend this dealership! More

by rnow606

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Leigha Conrad

Sep 07, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with us at Serra Chevrolet - Cadillac - Buick - GMC, and we appreciate your recommendation. Looking forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 04, 2026

Dealership Rating

Employee Rating

I am so happy with my service at Serra Chevrolet they made it possible for me to get a ride thank you thank you and thank you so much😍 made it possible for me to get a ride thank you thank you and thank you so much😍 More

by andersoncynthia701

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tylon

Sep 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Cynthia! We are pleased to hear that you had a great experience with our service, and we appreciate your kind words. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

September 03, 2026

Dealership Rating

Employee Rating

Great work at fair prices. Been using them for years with almost all of my vehicles(they don’t work on Harley’s). Been using them for years with almost all of my vehicles(they don’t work on Harley’s). More

by NathanMaliszewski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Neska

Sep 04, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words, Nathan! We truly appreciate your loyalty over the years and look forward to continuing to serve you and your vehicles. Sincerely, Your Friends at Serra Jackson

September 03, 2026

Dealership Rating

Employee Rating

Landon was fantastic. I was a little late for my appointment, but he was able to get me worked back in quickly. I was in and out in 30 minutes! I was a little late for my appointment, but he was able to get me worked back in quickly. I was in and out in 30 minutes! More

by ASHLEY.E.CAMPBELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 03, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Ashley! We are thrilled to hear that Landon provided you with such great service and that you had a quick and efficient experience. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

September 01, 2026

Dealership Rating

Employee Rating

They have an Excellent product. The Service is exceptional, and personnel are professional and knowledgeable. The Service is exceptional, and personnel are professional and knowledgeable. More

by donnapugh1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 02, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Donna! We truly appreciate your kind words about our excellent products and exceptional service here at Serra Chevrolet - Cadillac - Buick - GMC. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

September 01, 2026

Dealership Rating

Employee Rating

Service is always fast and friendly. Drop box is very helpful since I get to work early. Drop box is very helpful since I get to work early. More

by AKFOOTY0303

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 02, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We are glad to hear that you appreciate our fast and friendly service, and that the drop box is convenient for you. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

August 31, 2026

Dealership Rating

Employee Rating

Everyone was super nice and a pleasure to work with. My salesman, Matthew W, was great! Very knowledgeable and quick to answer all of my questions. Wonderful experience! My salesman, Matthew W, was great! Very knowledgeable and quick to answer all of my questions. Wonderful experience! More

by ulenab

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 31, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We are thrilled to hear that you had a wonderful experience with Matthew and our team. We look forward to seeing you again! Sincerely, Your Friends at Serra Jackson

August 30, 2026

Dealership Rating

Employee Rating

Got a appointment when I wanted and they got on it right when I arrived and did an excellent job. when I arrived and did an excellent job. More

by MIKE.WATSON082057

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 30, 2026 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review, Mike! We are thrilled to hear that you had a great experience with us and that we could meet your scheduling needs. Our team looks forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

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