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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 44

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
525 Reviews
4.8

525 Reviews

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525 Reviews of Serra Chevrolet

November 20, 2023

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Employee Rating

The service department is phenomenal! I will always take my vehicle there for all our issues wether it's a repair or a simple oil change. The customer service is A+++. I always enjoy seei More

by Jamie and Lara Lowrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Your compliments and kind words mean so much to us and our team, Jamie and Lara! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Your Friends at Serra Jackson

November 17, 2023

Dealership Rating
Employee Rating

They always take care of me and greet me as well! I take my Kia here for everything needing to be done! More

by korie025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Mitchell

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Nov 20, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Korie, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

November 11, 2023

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Employee Rating

Good service today and most days it was not a very long wait at all thirty minutes More

by bctenn25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

November 11, 2023

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Employee Rating

The person that Buy my new car don’t outstanding job helping me no pressure. Thank you a lot. More

by ozmentdo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 13, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to share your feedback regarding your experience at Serra Chevrolet Buick GMC Cadillac and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Your Friends at Serra Jackson

November 09, 2023

Dealership Rating
Employee Rating

They have always been so caring and understanding. Things haven’t been easy since my mom ,husband and oldest son have passed away within months of each other. They not only serviced my car they also s More

by loriessary3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: They all are super nice

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Nov 09, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

November 08, 2023

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Employee Rating

I told them what I needed and they did it correctly what else could I want. I guess if they payed for it I could be happier. More

by jps2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

November 07, 2023

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Employee Rating

Josh was very professional, and very personal, when purchasing any other vehicles he will be my contact person. Also You have the finest in the finical department Mr. Ray those two are a powerful asset More

by gwensqualitycare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh V Mr. Ray

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Nov 08, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Serra Chevrolet Buick GMC Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Your Friends at Serra Jackson

November 04, 2023

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Employee Rating

Very professional, efficient and timely service dept. I recommend Serra Kia for your automotive needs. More

by carolynvanswol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Carolyn, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

November 03, 2023

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Employee Rating

Serra Chevrolet is an excellent dealership for sales, maintenance, and parts service. We have bought three vehicles from this dealership and always use their maintenance department for servicing them. More

by mdinsal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan, Jimmy, all the folks at the service desk, the cashier!

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Nov 03, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

November 01, 2023

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Employee Rating

Good experience, well managed service department. Stated time to complete and then did it. Professional and friendly. More

by tim.kilboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Tim. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Your Friends at Serra Jackson

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