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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 45

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
489 Reviews
4.8

489 Reviews

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489 Reviews of Serra Chevrolet

August 06, 2023

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Employee Rating

Too slow. Over one hour for service and l had an appointment!!! Repeat too slow!! More

by wmciii10
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 08, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us. Here at Serra Chevrolet Buick GMC Cadillac, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Your Friends at Serra Jackson

August 05, 2023

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Had a great experience. Salesman David Damon went out of his way to help us and followed up with us to keep us up to date on the status of our ordered Telluride. More

by dxyblus
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Finance Experience
Recommend Dealer
Yes
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Aug 08, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Your Friends at Serra Jackson

August 02, 2023

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jaxon byrd went above and beyond. would reccomend him to anyone. Matter of fact already have mentioned his name More

by wrestlingwowf
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 03, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Your Friends at Serra Jackson

July 29, 2023

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Very professional I would like to thank Jared, Darlene, Vince and Mike for the smooth operation for the purchase of our new vehicle. My wife and I were very satisified. Have recommended others to give you More

by meduck70
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 31, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about customers that have a terrific experience at Serra Chevrolet Buick GMC Cadillac. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Your Friends at Serra Jackson

July 26, 2023

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I found the service personnel to be friendly and very helpful. Also the waiting room was clean and comfortable. More

by mb7buback
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

July 25, 2023

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Employee Rating

Major repair that took two weeks. Asked them to check my squeaky brakes since they had my car for so long. Major repair great. Brakes still squeak More

by troygiles
Recommend Dealer
Yes
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Jul 26, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Your Friends at Serra Jackson

July 24, 2023

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Employee Rating

The technician did put the piece that he took off my Buick enclave back in place correctly. The charge was ridiculous for the repair. More

by maecarter88
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 25, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Your Friends at Serra Jackson

July 22, 2023

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Have the oil change and tire rotation and they did not home my tires after they rotated them and I had to pay $25 to get it done. More

by southjerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 24, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience. Sincerely, Your Friends at Serra Jackson

July 21, 2023

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Employee Rating

VERY PROFESSINAL AND COURTEOUS I BELIEVE THE YOUNG MAN WHO GREETDED ME WAS NAMED KELTON HE WAS EXCELLENT YOU NEED TO BE SURE AND PAY HIM REALLY GOOD YOU DO NOT WANT TO LOSE HIM More

by edhaltom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

July 21, 2023

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Employee Rating

They have always been understanding and efficient I. Working with them. Four more words, really. More

by mb7buback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Your Friends at Serra Jackson

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