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Service Department
181 Reviews
Our Service department is dedicated to making our customers comfortable and their cars maintained and safe. We provide two waiting areas stocked with fresh coffee and donuts complimentary as well as other refreshments available. We have four service writers and 15 technicians, which includes three master techs, waiting to assist you.
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181 Reviews of Service Department
February 14, 2013
Fred Coleman is a good representative for Florence Toyota and has always been helpful to us when purchasing a Auto. We have purchased in my family a least 5 autos from Florence Toyota in the past. The pro and has always been helpful to us when purchasing a Auto. We have purchased in my family a least 5 autos from Florence Toyota in the past. The problem I have is with the service dept. I purchased a used 2005 Jeep Wrangler from Florence Toyota with a drive train warranty, I was having trouble with it jumping out of gear when I first took off. I took it in an they finally said that it needed a new clutch after they replaced it for the cost of the parts which was about $400.00 it started leaking oil, then told me it differial seal so they replaced them for another $400.00, took it back and they said it would take awhile for the thing to seal, so I got upset with the their service dept. and took it to the Jeep people and they said that the head gasket was leaking so they replaced that for a $1000.00 and it seems to be Ok now I think. It seems to me that Florence Toyota's service dept. did not want to stand behind there sales, so I am upset only with the service you receive there, not with Fred Coleman he is a great sales person. Bill Philipp 843-665-4189 More
by billphilipp
