I'm very happy with the service provided at Longo!
Carlos Lopez is the best sales person there and Seth Clay the best Service Adviser ever! Both are very nice, know a lot, take into consideration my b
Carlos Lopez is the best sales person there and Seth Clay the best Service Adviser ever! Both are very nice, know a lot, take into consideration my best interests, they are very detail orientated, explain everything very well. -- I cannot ask for better people to take care of me as a customer and my car as well!
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by Victoria
Service Price Transparency
Jun 26, 2025 -
Longo Toyota of Prosper responded
We’re so glad to hear about your positive experience with Carlos and Seth. They go above and beyond to ensure every detail is taken care of, and it’s great to know they’ve earned your trust. We appreciate you sharing your feedback and are happy to have them as part of the team. We look forward to continuing to serve you and your car!
Kenneth James, Cameron and Seth are friendly courteous
and respectful. They represent an extraordinary Team which is managed by Daniel, David, Billy, Andrew and Preston. Each Team member makes it their m
and respectful. They represent an extraordinary Team which is managed by Daniel, David, Billy, Andrew and Preston. Each Team member makes it their mission to satisfy every guest that visits the dealership. Thank you
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by Chris.harry
Service Price Transparency
Jun 23, 2025 -
Longo Toyota of Prosper responded
Thank you for your kind words and recognition of our team! We’re so proud to hear that Kenneth, Cameron, and Seth provided you with a friendly, courteous, and respectful experience. It’s also wonderful to see our management team acknowledged for their leadership and dedication. At Longo, our goal is always to provide exceptional service to every guest, and your feedback truly means a lot to all of us. Thank you again!
Jun 23, 2025 -
Chris.harry responded
Kenneth James, Cameron and Seth are Team Service Advisors. They work together and provide exceptional service. Daniel, David, Billy, Andrew, and Preston are part of the Management Team and are always willing to speak to guests about any concerns. Longo Toyota Of Prosper is the only dealership where I purchase a new Toyota or bring one for service. Thank you
Employees are flexible , reliable and responsive.
They don’t try to impose the extra cost but suggest what would be the best package.
They don’t try to impose the extra cost but suggest what would be the best package.
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by sgita
Service Price Transparency
Jun 11, 2025 -
Longo Toyota of Prosper responded
Thank you for the awesome review. We're so glad to hear that the team at Longo Toyota of Prosper took great care of your auto needs. We look forward in serving your soon - Team Longo
Employees are very friendly and helpful.
They took the time to listen to my concerns and handle them professionally.
They took the time to listen to my concerns and handle them professionally.
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by Aflangton
Service Price Transparency
Jun 03, 2025 -
Longo Toyota of Prosper responded
Thank you for your kind review! We're so glad to hear that our team was friendly, attentive, and professional in addressing your concerns. Providing a positive and supportive experience is always our goal, and your feedback means a lot to us. We appreciate you taking the time to share it - Team Longo
I brought my daughter’s RAV4 to Toyota of Prosper for an
annual inspection and was very pleased with the service. They quickly addressed a tire pressure warning light, replaced a tire, and kept me updated t
annual inspection and was very pleased with the service. They quickly addressed a tire pressure warning light, replaced a tire, and kept me updated throughout the visit. Service Consultant Seth Clay was professional, courteous, and made the process easy. I appreciated the prompt service and clear communication. I would definitely recommend their team.
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by Kenny Jackson
Service Price Transparency
Apr 28, 2025 -
Longo Toyota of Prosper responded
Thank you for taking the time to share your experience at Toyota of Prosper! We’re so glad to hear that your visit for your daughter’s RAV4 annual inspection went smoothly. It’s great to know that Seth Clay provided you with professional, courteous service and kept you updated throughout the process.
We’re also happy to hear that the issue with the tire pressure warning light was addressed quickly and efficiently. We truly appreciate your recommendation and your trust in our team!
Service is very good and the people are also very
helpful. The work was done on time.
helpful. The work was done on time.
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by Sfcampbell
Service Price Transparency
Apr 07, 2025 -
Longo Toyota of Prosper responded
Thank you for sharing your review and feedback with DealerRater and Longo. We are glad to hear that you found our service helpful and the work was done on time. Thank you for sharing your experience with us.
I bought my car from RW in 2020 and have my vehicle
serviced at Longo. Great place to buy and keep your car running smoothly.
serviced at Longo. Great place to buy and keep your car running smoothly.
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by nicoleinman71
Service Price Transparency
Mar 18, 2025 -
Longo Toyota of Prosper responded
It's great to hear that you purchased your car from RW in 2020 and continue to have it serviced at Longo Toyota of Prosper with Doug. Keeping your vehicle running smoothly is important, and we're glad Longo has been a reliable place for you. We appreciate your continued trust and look forward to assisting you in the future.
Very professional, knowledgeable and helpful staff.
Have had good experience with the dealership. Would cal out Seth’s name as he had helped me with last 2 services.
Have had good experience with the dealership. Would cal out Seth’s name as he had helped me with last 2 services.
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by Ashish
Service Price Transparency
Dec 20, 2024 -
Longo Toyota of Prosper responded
Thank you for taking the time to share your experience on DealerRater! We’re glad to hear that you’ve had a positive experience with our dealership and that our staff has been professional, knowledgeable, and helpful. We especially appreciate you recognizing Seth for his assistance with your last two services. Happy Holidays - Team Longo
Seth was phenomenally good.
He took care of everything very promptly. Kept me totally informed.
He took care of everything very promptly. Kept me totally informed.
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by Sat
Service Price Transparency
Nov 27, 2024 -
Longo Toyota of Prosper responded
Seth and the team at Longo Toyota of Prosper are honored to serve you. We're here for all your auto care needs, and it's truly our pleasure to provide you with exceptional service.
Professional, courteous and attentive sales personnel and
service advisors, special thanks to Randall Orsburn (RW) with sales and Seth Clay with services.
service advisors, special thanks to Randall Orsburn (RW) with sales and Seth Clay with services.
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by rabouk
Service Price Transparency
Aug 19, 2024 -
Longo Toyota of Prosper responded
Thank you for your feedback! We’re glad to hear that our sales and service teams, especially Randall Orsburn and Seth Clay, provided you with professional and attentive service. We appreciate your recognition and look forward to assisting you again in the future! Team Longo Toyota of Proser