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Seth Croucher
Seth Croucher at Dick Scott Motor Mall

Seth Croucher

SethCroucher@dickscott.com, Service Advisor

Dick Scott Motor Mall

3030 Fowlerville Rd
Fowlerville, MI 48836

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4.6
7 Reviews
4.6

7 Reviews

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7 Reviews of Seth Croucher

June 04, 2026

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Employee Rating

Lack of customer service skills. Poor communication. What should have taken an hour took over 5 - I had to seek out explanation. More

by cheryllynn0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mariah Schnurstein

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Jun 08, 2026

Dick Scott Motor Mall responded

Thank you for your feedback. We sincerely apologize for the lack of communication and the extended wait time you experienced during your visit. We understand how frustrating it can be when expectations are not met, especially when you are not kept informed throughout the process. Your comments have been shared with our team so we can improve our communication and customer experience moving forward. We appreciate you bringing this to our attention and hope you'll give us another opportunity to provide the level of service you deserve.

May 01, 2026

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My Good Friends at Dick Scott once again made the transaction exceptionally easy!! I have many transactions with them and have referred numerous friends and family, all had terrific experiences with More

by bmccreary
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jud Scott, Nelson Cypher, Butch Martin, Jonathon Kecskes, JP McCarthy, Mariah Schnurstein

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May 01, 2026

Dick Scott Motor Mall responded

It’s fantastic to hear our team helped make your new Ram 1500 purchase effortless. We’re grateful for your trust and for referring friends and family to us. Jud and the entire crew look forward to supporting you again. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 26, 2026

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Dick Scott in Fowlerville Michigan treated us buying her new jeep like royalty! Awesome dealership More

by JAJUDD
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jud Scott, Nelson Cypher, Rick Tavormina, Bob Gardner, Bob Wozniak, JP McCarthy, Mariah Schnurstein

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Mar 26, 2026

Dick Scott Motor Mall responded

Thank you for the five-star review and your kind feedback. It’s wonderful to know you felt like royalty when purchasing your new Jeep. We look forward to serving you again. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 01, 2025

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Employee Rating

Got my 22 yr old RAM shifter replaced quickly. Good parts availability, easy in and out, and good communication. More

by 20echobs16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2025

Dick Scott Motor Mall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 31, 2025

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Dick Scott Motor Mall is the very best dealer I have ever worked with. Just Scott was honest, easy to reach and the very best. More

by mellis1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jud Scott, Nelson Cypher, Bob Gardner, Butch Martin, Bob Wozniak, Mariah Schnurstein , Jennifer Varilone

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Jul 31, 2025

Dick Scott Motor Mall responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 13, 2025

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After going to multiple dealerships and getting no help I finally found Dick Scott Motor Mall. I was able to get my husband the exact Jeep he wanted with everything he was looking for and in record time. Ric More

by Carol Albert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rick Tavormina, Bob Wozniak, Mariah Schnurstein

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Apr 13, 2025

Dick Scott Motor Mall responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dick Scott Motor Mall are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 15, 2025

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Excellent work! !! my jeep is like brand new!!! great communication fast service!!! highly recommended the Quality is outstanding!!! More

by locomoto123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Cypher, Bob Gardner, Nikki McLaughlin, Butch Martin, Bob Wozniak, Mariah Schnurstein , Shawn Coleman, Tiffany Cromer, Jennifer Varilone, Bob Wozniak

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Jan 15, 2025

Dick Scott Motor Mall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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