Seth Kinniard
Seth Kinniard at Crown Mercedes-Benz Dublin
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Seth Kinniard | Page 2

Service Director

Crown Mercedes-Benz Dublin

6500 Perimeter Loop
Dublin, OH 43017

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24 Reviews

My name is Seth Kinniard, Service Director for Crown Eurocars. I have been in the auto industry since 1996 and I joined the Crown Auto family in 2003. I enjoy working in this upbeat environment! I have lived in Ohio my whole life! I am married with three children. In my free time I enjoy playing my guitar and spending time with my family!

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24 Reviews

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24 Reviews of Seth Kinniard

September 18, 2021

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Employee Rating

I’ve done this WITH a Super Cool Auto Professional in Sales when I arrived at near Closing on a Saturday about 2 weeks ago and didn’t even buy my Benz from Michael… Simply ; Awesome People and “REAL❤️🙏 More

by theetrinitygroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Crown Mercedes-Benz Dublin responded

JB, Thank you so much for your wonderful review! We appreciate your business, and we are delighted that Michael and the team provided you with the 5-star service that you deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

September 15, 2021

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Always great honest service people were friendly and helpful not much more to say at More

by Heartflash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 20, 2021

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Thank you Mr Stephen Revard for your great services for the past 10 years plus. More

by Tolani
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shen Saguisi , Stephen Revard

May 23, 2021

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Employee Rating

My husband & I have been working with Crown for over 25 years now & we have been a 2 Crown family for leasing 2 vehicles for many years, too now. Ken Stuart has been my sales agent for many cars now, too & More

by Lwinrod1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Crown Mercedes-Benz Dublin responded

Linda, We are honored to have your confidence and loyalty, and we are thrilled that our team could provide you with a remarkable experience once again! We thank you for taking the time to leave us this excellent review, and we hope to continue serving you and your automotive needs for many years to come! We wish you the safest of travels until we meet again!

March 24, 2021

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Stephen and CJ did an outstanding job of finding the exact car that I was searching for. They went above and beyond in helping me locate and purchase my 2021 E350 with a substantial list of options I wa More

by B Bumgarner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shen Saguisi, Craig Brooks , Stephen Revard, CJ Sexton

August 17, 2020

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Todd Johnson, Service Advisor, Crown Eurocars of Dublin, is outstanding! He was able to secure the hard to get part for my brand new 2020 GLE350 that I needed to enjoy my new car. Todd Johnson is the reas More

by PBrown6851
Recommend Dealer
Yes

Other Employees Tagged: Todd Johnson

August 06, 2020

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Employee Rating

Love the service I receive when dealing with Crown! They are always professional and take great care of me always. I love how clean they always return my car. More

by Ms.Knox
Recommend Dealer
Yes

Other Employees Tagged: Marc Wigler, Joseph Wood, Susan Scheeres, Janeen Hogan , Richard Renner, CJ Sexton

Aug 13, 2020

Crown Mercedes-Benz Dublin responded

Ms. Knox, Thank you so much for your wonderful review! Top-quality service is always our goal, and we are pleased that our efforts always meet your satisfaction! We appreciate your business and look forward to continue providing you and your vehicle with our best care in the future!

July 27, 2020

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Beyond incompetent. Even after handing them a a diagnosis they were unable to fix the vehicle. They know nothing of Bluetec technology. Stay away. And I thought Germain was bad. More

by MB91
Recommend Dealer
No
Jul 30, 2020

Crown Mercedes-Benz Dublin responded

As we discussed before you came in, your 2010 diesel Bluetec has an emission problem that cannot be remedied with a ‘reset’. It is a problem that needs to be repaired, unlike much earlier model years where a reset was possible. You argued with us that other technicians told you it could be reset, and that they told you they didn’t have the special equipment to facilitate this. We explained, just as the other Mercedes-Benz dealership did, that this was not true. You still wanted Crown to diagnose the problem, agreed to pay for the diagnosis, but then reneged on the payment. The reason this emission problem must be repaired is that it currently is releasing too much carbon - it is programmed per federal guidelines to only give a few more ‘starts’ until the repair is completed. Sincerely, Marc Wigler, President and GM

Aug 04, 2020

MB91 responded

I rest my case mr pres and gm. You didn't even get the year right. Your techs also stated the exhaust system was full of DEF. It's 75% water. Explain to me how that remains liquid in a hot exhaust system. Right. It doesn't. Stay away from these jackwagons.

July 22, 2020

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Ken Stuart is a Great Salesman I have bought Mercedes Benz cars from Crown Mercedes since 1992 and have bought 6 Mercedes from Ken Stuart in thelast ten years. He has always found More

by PBrown6851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 07, 2020

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Employee Rating

Always do requested service plus anticipate any issues These guys always do exactly what is asked, always recommend what may be needed in the near future, and always check with MBUSA for updates. More

by dschirtzinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Wood, David Kohler

Jun 23, 2020

Crown Mercedes-Benz Dublin responded

Thank you so much for your excellent review! Providing top-quality service is so important to us, and we are pleased that we could consistently get your automotive needs thoroughly resolved! Your safety is our utmost priority, and we hope to continue serving you and your automotive needs for years to come!

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