Seth Kinniard
Seth Kinniard at Crown Eurocars of Dublin

Seth Kinniard | Page 3

Service Director

Crown Eurocars of Dublin

6500 Perimeter Loop
Dublin, OH 43017

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28 Reviews

My name is Seth Kinniard, Service Director for Crown Eurocars. I have been in the auto industry since 1996 and I joined the Crown Auto family in 2003. I enjoy working in this upbeat environment! I have lived in Ohio my whole life! I am married with three children. In my free time I enjoy playing my guitar and spending time with my family!

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28 Reviews

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28 Reviews of Seth Kinniard

August 07, 2020

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Employee Rating

Love the service I receive when dealing with Crown! They are always professional and take great care of me always. I love how clean they always return my car. More

by Ms.Knox
Recommend Dealer
Yes

Other Employees Tagged: Marc Wigler, Joseph Wood, Susan Scheeres, Janeen Hogan , Richard Renner, CJ Sexton

Aug 13, 2020

Crown Eurocars of Dublin responded

Ms. Knox, Thank you so much for your wonderful review! Top-quality service is always our goal, and we are pleased that our efforts always meet your satisfaction! We appreciate your business and look forward to continue providing you and your vehicle with our best care in the future!

July 27, 2020

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Employee Rating

Beyond incompetent. Even after handing them a a diagnosis they were unable to fix the vehicle. They know nothing of Bluetec technology. Stay away. And I thought Germain was bad. More

by MB91
Recommend Dealer
No
Jul 30, 2020

Crown Eurocars of Dublin responded

As we discussed before you came in, your 2010 diesel Bluetec has an emission problem that cannot be remedied with a ‘reset’. It is a problem that needs to be repaired, unlike much earlier model years where a reset was possible. You argued with us that other technicians told you it could be reset, and that they told you they didn’t have the special equipment to facilitate this. We explained, just as the other Mercedes-Benz dealership did, that this was not true. You still wanted Crown to diagnose the problem, agreed to pay for the diagnosis, but then reneged on the payment. The reason this emission problem must be repaired is that it currently is releasing too much carbon - it is programmed per federal guidelines to only give a few more ‘starts’ until the repair is completed. Sincerely, Marc Wigler, President and GM

Aug 04, 2020

MB91 responded

I rest my case mr pres and gm. You didn't even get the year right. Your techs also stated the exhaust system was full of DEF. It's 75% water. Explain to me how that remains liquid in a hot exhaust system. Right. It doesn't. Stay away from these jackwagons.

July 22, 2020

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Employee Rating

Ken Stuart is a Great Salesman I have bought Mercedes Benz cars from Crown Mercedes since 1992 and have bought 6 Mercedes from Ken Stuart in thelast ten years. He has always found More

by PBrown6851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 07, 2020

Dealership Rating
Employee Rating

Always do requested service plus anticipate any issues These guys always do exactly what is asked, always recommend what may be needed in the near future, and always check with MBUSA for updates. More

by dschirtzinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Wood, David Kohler

Jun 23, 2020

Crown Eurocars of Dublin responded

Thank you so much for your excellent review! Providing top-quality service is so important to us, and we are pleased that we could consistently get your automotive needs thoroughly resolved! Your safety is our utmost priority, and we hope to continue serving you and your automotive needs for years to come!

April 22, 2015

Dealership Rating

Great Customer Service I have worked with Dave Kohler for several years. He is professional, knowledgeable and most importantly honest. Dave helps make my MB car service p More

by Jeff D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kohler

November 17, 2014

Dealership Rating

My Sales Experience At Crown Mercedes Benz My Salesman Mr. Steven Revard at Crown Mercedes Benz Of Dublin, Ohio has been taken great care of my Wife and Myself for over 17 years. I just purchas More

by Dave Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kohler , Craig Brooks, John Karasarides, Stephen Revard

August 15, 2013

Dealership Rating

During this last year I was involved in an accident with During this last year I was involved in an accident with my CLK, calling Todd Johnson, he recommended a path for me to take. True Performance took More

by LJCorley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Todd Johnson , John Karasarides, Stephen Revard, Ron (Mechanic)

Aug 22, 2013

Crown Eurocars of Dublin responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our service team took such great care of you. We look forward to working with you again. Your Friends at Crown Mercedes-Benz Dublin

November 16, 2012

Dealership Rating

I have had many oppertunities to deal with Crown organization and they have always been professional. I have come to trust they there staff because they are always looking to best service my needs. More

by Randall Blanchard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2012

Crown Eurocars of Dublin responded

On behalf of everyone here at Crown Mercedes-Benz Dublin, thank you for your feedback in this 5-Star review! We are glad your needs were met and that everyone has been such a great help. Your Friends at Crown Mercedes-Benz Dublin

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